Not the dentist you want to bring your children to. Rude staff, top to bottom. The entitlement from the dentist, acting as if we're lucky to be with him, was disturbing. Numbed my kid just to tell me they couldn't do the procedure. This being a pediatric dentistry, I'd expect better procedures on determining if a procedure could be done or not before numbing my child. Stay away. read more

My children have been going to the Clovis location for the last 10 years. We have had great care from the dentists who take time to answer all of my questions about treatments. They are great to work with and have great bedside manners. My children have had great interactions with them during dental procedures. We have worked with numerous technicians and have had zero problems and they all seem to be nice and give great care. The office staff has always been pleasant and the office has excellent communication with appointments. I highly recommend this location. It is an extra perk to receive a book at each appoinment. We love Powell! read more

I went to Powell for a second opinion after I went to a different pediatric dentist's office and was quoted nearly 6k! Not to mention that the other office's treatment plan seemed to be extremely invasive for a 4 year old girl. It felt like a money grab to be honest. My husband and I decided to get a second opinion with Powell and it was a WONDERFUL experience. Dr. Powell and his staff are extremely professional and addressed and fixed all the necessary issues. They genuinely seem very down to earth and kind. Even when my daughter went in for her procedure, he brought a Beanie Baby for her so she would have a stuffy with her and not be scared. Little things like that show that they go above and beyond for their patients. Highly recommend! read more

My 3 year old recently knocked out his front tooth over the weekend. I left Dr. Powell a very frantic voicemail that probably didn't make much sense. He called my husband and I both back within minutes, very early on a Sunday morning. He got us in for an appointment the very next morning right at opening time. He was so incredibly patient with my son, and also with my 1 year old who tagged along. My husband and I were very nervous, but Dr. Powell was so calm and knowledgeable that we felt much better after our visit. He provided great care and great future options for my son. read more

This is the worst dental office i have delta with!! The staff is rude and condescending. The incompetence of the staff today doing their billing system to get pre approval for procedures is ridiculous!! I would not recommend this office to anyone!!! read more

I have been with Dr. Brent for about 2 years. In that time, he has had several hygienists go through his office. Each hygienist has been great, until recently. I took my kids in to have their 6-month check-ups. Everything was good, until the end of my appointment. As we were leaving my youngest began to tell me her mouth was bugging her. I thought it was just sensitivity. Until I stopped and looked. The hygienist cut her gums several times. I called Dr. Brent immediately, to explain what happened. The front desk asked for pictures which I did send in immediately. The front desk did call me back and explained Dr.Brent told them to tell me it was not cut and just irritated. WRONG it was cut. I had to stop the bleeding with ice. It was cut. I explained this to his staff. She replied, Dr.Brent could call me back but will tell me the same thing. Apparently after 2 years of being his patient means nothing. Even after pictures of bloody gums and explaining the situation. Dr. Brent could not even take the time to check on one of his young patients. If you are looking for a doctor who cares for your children, go elsewhere. Don't waste 2 years of your time or money at this place. I hope this helps any future moms. read more

My 1 year old was seen quickly, the staff was super friendly and patient with him. Dr. Powell was efficient and made my son feel comfortable. We got to pick out a free book to take home with us. Loved our whole experience. read more

I have a 2 year and an 8 year old. We've been going to Powell Pediatric on Herndon and Maple since my 8 year old turned 1. They have a great playhouse for the kids. They have TVs mounted from the ceiling and they get to choose what to watch. My favorite is the staff and the doctors. They always let my daughter know what to expect and they are great with my 2 year old. When my 2 year first went, she didn't love it and she sat in my lap. At her last visit, she sat in the chair all by herself. The kids also get to choose a book when their visit is all done and get balloon. In the last few years, the team of dentists have grown and we've seen someone else which have been fine. We've never felt forced or uncomfortable. I'd highly recommend Dr. Powell'a office. read more

Worst customer service. They do not care about you, your children, or your family. They only care about money. Their receptionists need to be working with animals and not human beings. Treated poorly from the moment we walked in. They should have figured everything out over the phone before scheduling. Wasted our time & money. Will find a better & friendlier dentistry. read more

Seen in a quick and timely manner. Very clean and professional. Love that the kids get a book of their choice, balloon and a goody bag after every visit. read more

If this picture doesn't say it all then I don't know what will. My kids love this place! The staff are extremely friendly and the dentists are awesome. My kids have been coming here since they were born. Dr. Powell's pracrice is growing fast so there are a few more dentists and they are great. I won't go anywhere else. read more

Powell Pediatric Dentistry - Happy children at the dentist?!?! - Pediatric Dentists Near Me - Fresno, California

Management and doctors are completely heartless. Fired me for taking time off after my moms passing. No explanation because I was just at my 90 days. I took 2 weeks off to make all arrangements and came back. They had me work a full day just to hand me my last check at the end of the day. No one even bothered to ask "how are you doing" or anything of that nature. Terrible company to work for. read more

we've been going here for almost 10 years. we found them when we first moved here and haven't left. staff is amazing, there patient and are really there for the kids. my kids were so nervous and they were patient, allowed them to look at all the tools so they knew what they were. we've since moved to Madera, but still make the drive out to them. read more

Have kids? Well, you found your dentist! I used to take my daughters to my dentist. No, he wasn't a "pediatric" dentist, but I didn't really see the point in having 2 different dentists. It was convenient to have everyone's appointment all together. However, when my little one needed work, he suggested a pediatric dentist may be best, so, I looked and found Dr. Powell, and I am SO happy I did!! It sucks having your little one have cavities. It feels like a professional is telling you, "Hey mom, you suck at taking care of your kids' mouth and now they have cavities, which makes me believe you don't take care of them at school, which makes me think you make bad decisions and choices all the time with your children, which leads you to be a horrible mother that created another generation of bad citizens...." Is it the tone dentist speak to me in? Am I alone with this? Is this in my head? I hate going to the dentist.... BUT!!! Dr. Powell absolutely does not do this. His tone was kind and helpful. He seems to truly care about his patients and his level of care. I decided to have my daughter put under for her cavities and I cried and felt horrible, HORRIBLE that she was going to be put under. It was either, have her squirm in the chair, or, just have her put under to get it down quickly. Either one seemed like a crappy decision, but I went with putting her under. I was so nervous in the waiting room, but, my 4 year old was fine. Then when we went back to the room I felt a little panicky. But, the staff was completely kind, answered all of my questions and my husbands, and reassured us that she was going to be fine. When Dr. Powell came in, he even brought her a little bunny rabbit (which she still has). Those extra, small but powerful details really help soothe a child. After the surgery, Dr Powell explained the procedure once again, explained what to look for, what was normal what wasn't. It felt as if we were his only patient that day and was truly taking his time to answer all of our questions. I absolutely am so grateful for Dr Powell and the pleasant dentist experience he is creating for my children. Thank you! Oh, and there is a fun jungle gym when you walk in and the children get a free book after every visit. :) read more

Loving Dr. Powell! My girls are 2 1/2 and so going to the dentist is a new experience! And not only was the front office waiting area amazing, the staff was so nice and welcoming, they were patient, kind and then the ultimate they send your kids off with a balloon and their choice of a book! I love it! read more

From the front desk staff and all the way to his back dental assistants are all amazing! All my 4 daughters have been coming to see Dr. Powell when he was at his Chestnut office for a few years and now we see him at his new Clovis office! It is a drive for me, but worth it for my girls to see him! Dr. Powell takes the time to go over the treatments that will be needing after each exam and he is very thorough and answer all my questions! The dental assistants Hannah, Toshi & Nelly were so wonderful with each of my girls! They definitely know how to take the time to make sure the kids are comfortable and happy! The kids love getting to choose what movie or show they get to watch during their exam! I was so thankful for them working in all 4 of my daughters on the same day! The Office is beautiful and after every visit the kids are given a bag full of goodies, a ballon and a full-size book! Never fails as we walk out after their appointment, my girls ask when is their next appointment! Thank you Dr. Powell for having such a great dental practice especially specializing in pediatrics! read more

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This dentist office used to be the best care for my child but after the two doctors that left this practice it's no longer the best. During my visit today the tech offered my 3 year old a balloon if he was to take X-rays we tried and he refused to do it. She refused to give him a ballon after he profusely kept asking her. He's a toddler not a teenager whose able to understand instructions. I will no longer recommend this dentist office to anyone. read more

They canceled my child's apt and said they will call to reschedule... never called. Not the first time they've canceled or rescheduled too.

Fantastic! Everything about this office was amazing. Everyone on the Powell Pediatric staff I've interacted with have been wonderful: the gals at the reception desk, whoever answers the phones to book appointments, dental hygienist, and Dr Powell himself. I highly recommend them! Knowledgeable, friendly, efficient, and amazing. read more

This place is absolutely ridiculous, they have cancelled my kids appointment multiple times that we have booked months in advance to make sure we are off so we are able to make it to their appointment, today my daughter is suppose to have her cleaning appointment that was book last year and we timed it during her spring break so she doesn't have to miss any classes, what to they do they just cancelled 2 hrs before her appointment and booked her for July chances are she would cancel again, that's what they did to my son, and their reason is always no staff available, I wish Dr Larson is still available this never happened to us when my kids are under his care read more

Made an appointment for my 2 year old for a check up. When we got there the receptionist saw that I had brought my 1 year old in with me and told me that if I wanted they could see my 1 year old at the same time as my 2 year old- and they did. We did not have to wait any longer they saw them together but gave them both the individual time they needed. My 2 year old got a cleaning, check up, and fluoride treatment, and my one year old a basic brushing and check up. The dentist and his staff is very friendly and great with the kids. No complaints. My son LOVED that they had a kid sized potty the bathroom. The goody bag, book and balloon were a hit with both of them. Oh and the play space inside the waiting area was great. The hardest part of the visit was getting them to come out of the play area so we could go home! read more

The best dentist! I am so impressed and very pleased with my visit. Dr. POWELL stayed over just to check on my son when I had a emergency. He is great with my kids and the staff is awesome. They are so great with kids.. give them shades to wear that look like sunglasses while watching a movie on the ceiling while the staff works on their teeth! read more

Great office! Lovely staff! Quick appointment! Kid friendly office space! Our son went for the first time at 15 months to get his teeth checked and received a balloon and a free baby book. This office is efficient. Worst part is the location (in the corner of a lot of office buildings) hard to find! read more

Definitely 5 stars! The office is super clean and organized, the staff are very friendly and well trained to handle kids. My daughter loves Dr. Powell, she even ask me to pretend to be him to brush her teeth. They fix her cavity without her crying! I'm very impressed! read more

Amazing dental office. So friendly and knowledgeable, office is very clean. Great experience all around would absolutely recommend!!

My daughter had her first visit at Dr. Powell's today. The ladies up front were very nice. Appointment was right on time. The dental hygienist was very efficient and made my daughter very comfortable. I asked for fluoride treatment and tooth sealant and they checked insurance coverage first so I didn't have a surprise bill at checkout. On top of the usual free tooth brush and tooth paste they give the kids a free balloon & book. Very happy with this visit. Booked her 6 month check up. Will definitely recommend to friends. read more

My 13-year-old daughter had an unfortunate accident over the weekend and chipped her front two teeth. I called the dentist on call who was extremely nice and helpful. It was determined that she could be seen on Monday. They got her right in Monday morning and fixed the chipped teeth. It looks amazing! read more

So up until recently I liked their office. Dr. Nelson is great with my son. It's the scheduling that poses a problem. I received a call that they needed to reschedule my appointment. (This is the second time they've done that. The first time they didn't even ask before rescheduling.) I called back and the office staff told me his appointment was cancelled, but that I could reschedule when I come in tomorrow. Well, I had already scheduled these appointments on my days off and it's not easy for me to get days off, so I wanted to schedule over the phone just in case people called to schedule in the meantime. She wouldn't reschedule me! Even after I explained this is the second time they'd canceled on me and that it's not easy for me to schedule just whenever they want. Why call me and tell me to call back to reschedule, if you aren't even going to do it?? I understand cancellations happen. However, I wish they would be more accommodating when it comes to having to reschedule. I am disappointed in the office. read more

Today I drove from Visalia to Fresno to bring my children to get Dr.Powell. The front desk ladies were pleasant and friendly amd greeted us once we walked in. I checked in and wait but not for long either way my children were content since they were too busy placing in there waiting area. Once we got called back we met two hygienist who helped my children understand the process of getting their teeth clean. The process went smooth until my son freaked out and refused to continue. I thought this was gna be the end of it for my son but Dr. Powell worked his charm and got to my son's level and my son warmed up to him. Dr.Powell gentle way of handling my 3 year was amazing he could of easily given up but instead he left a postive immersion of a dentist visit to my son. I am very happy and would highly recommend them to anyone. It was worth the drive. read more

This was my daughter's first visit with Dr. Powell since he took over Dr. Larson's office on N Fresno St. He was very friendly and had a big smile, unlike most of his staff which did not smile at all except for the two gals that had directly spoken with me. read more

My children have seen Dr. Powell two or three times since he took over the office from Dr. Larson. He has been nothing but nice and very interested in getting to know my kids. It seemed very important to him that they be comfortable with him. His office staff is completely the opposite. My first visit I was made to feel unintelligent by not knowing how to use the computer program to register my children. Then I was told "we don't do it that way" more than once. The last straw happened last week when after having to cancel an appointment due to my recent unemployment, I received a text that my children had an appointment scheduled without my knowledge. I called to cancel it and was rudely asked "are you going to reschedule or cancel and take them elsewhere." I decided that if my business meant that much to them, then I would take my children elsewhere. Sorry Dr. Powell. read more

This place is simply amazing! Just have to see it to believe it. They treat the kids awesome and make them feel comfortable and at home. The price is way more reasonable than anyone we have been to. The staff treats you amazing and nurses stay with you the entire time you are there. Cute play house with an upstairs. Bathrooms with little toilets and sinks for your little ones. They also get a balloon, a toothbrush, and get to pick a book up on the way out. read more

My boys love their dentist! Excellent customer service and super friendly staff! Great idea with the wii, play area and books!

I started taking my son to see Dr Powell just before his 3rd birthday. The first trip was great! My son didn't want the hygienist to scrub his teeth, but she was very patient and got him to let her brush his teeth and take a close look. Six months later he had another check that went even better as he discovered the suction straw. Then we had an emergency. My son fell on the playground and shattered his front tooth. Within 30 minutes of this happening, Dr Powell was looking at the X-rays and explaining the damage. I was very concerned that my 3.5 year old boy was going to lose his front tooth or end up with a silver cap. Dr Powell was able to determine the tooth's pulp was intact and the cracks were just surface fractures, so he used a veneer bond to protect the tooth. It took less than ten minutes. My son's only complaint came when he told Dr Powell to stop talking so he could hear the movie! It's been almost a month and the tooth still looks great. I can't say enough about how great it was to get such a scary situation treated quickly, efficiently, and with a minimum amount of stress to my son! read more

Love, love, love this office, HATE that it is impossible to reschedule an appointment. Need to cancel and reschedule? Prefer late afternoon so you don't have to sacrifice your children's time in school? Good luck getting an appointment rescheduled within the next six months. Your Visalia office is stretched entirely too thin. Your clients are feeling the affects and it is NOT pleasant or appreciated. It is incredibly frustrating and irritating. You schedule cleaning appointments six months out and hope nothing comes up, but they're kids. Of course things come up! You need to have a better way of being able to reschedule within a reasonable amount of time because it is ridiculous to be told you'll have to wait for more dates to be released in order to reschedule at a time that accommodates your needs. We love your office and your staff. You are all wonderful and so great with kids. However, this major pit fall desperately needs to be remedied. read more

Best pediatric dentist in town. I drive 45 minutes for him. Great with kids. The whole staff is great. Highly recommend him to anyone with kids looking for a dentist!! read more

I took my 2 year old to Powell Pediatric Dentistry for her first dentist appointment. The staff was very friendly! The check-in process was all electronic and super easy. My daughter loved it and is already waiting for her next appointment. They had a tv above the patient chair so she could watch a show of her choice while they did their work. The doctor did a great job talking to her about how to take care of her teeth. read more

It's always so hard to get an appointment for my kiddos 6 month cleaning. Always booked. Very frustrating and disappointing. May have to venture elsewhere. Staff and dentists there are friendly though. read more

I MISS DR LARSON AND HIS STAFF! This new staff was rude and seemed impatient, and with bringing my 4 yr old daughter in, makes it a little more nerve racking. They didn't walk her through anything, failed to numb her properly, she could feel everything, went in with numbing again and it was just a wreck. Weren't even able to finish her tooth. I wasn't able to hold her hand, I was a wreck while she was crying in pain, and my mother in law could hear her in the waiting room. Before this visit, my daughter LOVED visiting the dentist, and they just completely ruined that for her. Cool. Thanks for that! Won't be going back there. read more

Dr. Powell and his entire staff have been amazing since our first meeting. They always remember details about my son that makes him feel special and they have a great way at putting him at ease. They are very professional, yet so personable and that makes a world of difference to us. It is without any hesitation that I recommend Dr. Powell to family and friends read more