I cannot say enough good things about Jeannie's Flowers. Absolutely wonderful service throughout a…read moredifficult situation. I was out of the country and needed to arrange funeral flowers in an area I was unfamiliar with. To make matters more challenging, I was having difficulty viewing arrangements online, and the region was experiencing severe weather. The funeral home had even warned the family that the graveside service might need to be postponed if temperatures dropped low enough for the ground to freeze. From the moment I called, I was treated with kindness and patience. The young woman who answered the phone was delightful. She explained that she was new, but she carefully relayed all of the information to the owner and made sure every detail was understood. Because I couldn't easily view arrangements online, they took the time to discuss flower selections, colors, and design options over the phone. I provided a budget range, and rather than simply charging the maximum amount, they billed me right in the middle of that range, which I felt was both honest and considerate. What impressed me most was their attention to detail and genuine care. Knowing I was out of the country and that the service date was uncertain due to weather, they offered to contact the funeral home directly before delivery to confirm whether the service was proceeding as planned. If it was postponed, they would hold the arrangement and ensure fresh flowers were delivered on the correct day. Everything was handled exactly as promised. The arrangement arrived on time, the flowers were fresh and beautiful, and my family reported that it was absolutely stunning. During a difficult time, Jeannie's Flowers provided exceptional customer service, professionalism, and compassion. I would recommend them without hesitation to anyone needing flowers for a funeral, special occasion, or any event where quality and reliability matter. Thank you for making a difficult situation so much easier! Appreciate your kindness!

Love this place, have ordered for years for my mother from Florida and now that I moved back. This…read moreis my definite go to. Highly recommend them, sometimes when I'm not sure what I want I can give her an idea or a reason and they have always deciphered my speak to the perfect arran

Beautiful arrangement just as I had ordered it. Family was very pleased. They said it matched the…read morespray on the coffin and looked gorgeous

These gorgeous flowers were a surprise delivery for my birthday. I was so stunned all I could do…read morewas smile. The flower arranging skill of this shop is awesome. The variety of color, flower types, and smell are just lovely. My poor picture taking skills don't do this large and beautiful bouquet justice. Wonderful birthday gift.

Heaven forbid you use their form on their website, they just shut you down immediately instead of…read moreasking more questions in order to accommodate your request. Closed ended communication is not good business practice. I asked for fern rentals and greenery, as in two separate things, I wanted to purchase greenery. Instead I am met with "we dont do that thanks for reaching out" and instead of feeling like I can correct you, I feel like you arent interested in doing business with me. Whoever is running your email needs to stop doing it, or work on their email skills. I didnt even expect a reply back today at this time. I feel blown off, like I walked in right before close and the worker ushered me out so he could clock out. Which is likely what happened via the internet as the email came at closing time. "I'm sorry, we do not do greenery rentals. We would love to still accommodate your request, we would love to talk about pricing for xyz...." And then I could've politely corrected you and said, "Oh no, I apologize, that's not what I meant. I had been at a few different events where Archer's did fern rentals, so I was inquiring about that and was also interested in purchasing greenery arrangements." That's productive business and good customer service. Dont use email if you dont know how to use it while still providing good customer service.

My parents live in Huntington and I in Morgantown. When I need something special for my mother I…read morejust make one call. She always does a beautiful job. I would never do an online floral arrangement. This is where we get the arrangement made with love. Can't thank them enough!!

Spoke to Carrie and she helped me decide on an arrangement for a memorial service. She was so…read morehelpful and offered many options. She kindly sent a photo of the item to be delivered and it was beautiful! Thanks, Carrie! Would recommend and use again.

I walked into the store and asked if they would be available to prepare homecoming flowers. They…read moredid not hesitate to say no. They didn't even ask what date/school the order was for. I've ordered Homecoming flowers from here before, but I guess they did t need the business this time. I found a lovely florist down the street who was happy to fulfill our request and will not return to Spurlock's again.

Weber's provided the hydrangeas for our 150 person wedding in Ashland and we couldn't have wished…read morefor a better result. Each stem was beautiful. We did the arranging ourselves but it wouldn't have been possible without the beautiful blooms from Weber's.

Disappointed and Embarrassed I placed an order and was told…read moreone thing but when the arrangement arrived it was not as described. I was disappointed and embarrassed because it was for a friend. The price was not adjusted. They did deliver on time . Next time I'll go elsewhere