I highly recommend James Barnes and his crew. I have known him since 2015 when he installed my…read moreelectric panel. He recently sent two of his team out for an urgent repair even though he was in the middle of another job. He and his team are personable and very competent and it is with pleasure that I offer the highest recommendation possible.

Excellent prompt service! James and crew arrived shortly after our early morning call to fix a…read morepotentially dangerous situation with our homes electrical system. Highly recommend this company.

The irony of this business is my wife really liked the first guy who came out about a year ago to…read moredo some work. Though he was not very friendly at all he was competent and reliable. I thought he charged quite a bit but have not had to use an electrician for a while. Recently we needed some work so we called them but did not get the same gentleman we used in the past. Instead I got the owner (Joe) on the line. He said he happened to be just up the road so could swing by to take a look. I interpreted this as a friendly (no charge) drop in since he was down the street. He looked at the problem spending about 20 minutes and he also helped me take a look at a project we were doing in our garage. He was not able to fix the issue we needed fixed but said he would send someone out the next day. He was very friendly when he came out so did not expect any issues. The next day a young guy came out, was very nice and immediately found the problem. The problem was a GFI switch that was tripped in the crawl space under the house. Took him all but 10 minutes to fix it. He even wondered out loud why the owner did not fix this the previous day when he was here. This guy told us he had to charge $125 for a full hour even if he was only there 10 minutes so my wife asked him to replace a few switches which he did and all was done very well. The issue came when he "wrote up" the bill. He left the house to go to his truck to write up the invoice and came back. I used a credit card so just handed it to him to swipe on his handheld machine; he did not warn me that the quote was not more than double. When I looked at the receipt I saw a nearly $300 charge that I had just paid for! I thought for sure he made a mistake as the invoice said " 2 hours" for that same day. When I asked him about this he said his boss told him (when he was in the truck) to charge me for his hour the previous day . Keep in mind he offered to drop by saying he was just up the street, and, in my opinion, he could have easily repaired the problem the prior day but instead told him he would send someone out the next day. He never said anything about charging me for his drop in and the young guy the next day never told me up front he was gonna charge my card for more than double the quote and the understood charge. I called the owner who insisted he needed to be paid for his time the prior day. This was the owner. He did help me look at the work going on in my garage so I let it go but I will never ever use this company again. I hope they are happy to get the extra $150 or so cause it cost them an otherwise happy customer and also one who will never recommend them. Interestingly, I needed an electrician again only a week or two later and called Moss Electric who were amazing, trustworthy, fair in pricing and over delivered on service.

I had used Dr Electric several years ago. I was pleased, and called again early March of this year…read more I explained to Joe what I was wanting, Rather than having someone come and give a quote, he stated on the phone that is was a fairly straight ahead job. His quote was $200 on the low end to $350 on the top end. It would take an hour to 2 hours max. He would have his electricians pick up what they needed. CONS: 1. His electricians had no idea what they were suppose to be doing. Their work order for me what someone else's. 2. They did not have the supplies they needed. 3. I was charged for the time to go back to Nashville & back to Franklin to pick parts they should have already picked up. 4. They asked if I had tools so they would not have to go back to their truck, asked to use my vacuum to clean up, and left tools which they said they needed and would pick up. (they have not) 5. The 2 hour job took at least 6.5 hours & cost me a day of work. 6. The $350 job ended being over $600. PROS: My house did not burn down. This could have all been avoided with an onsite quote. I was told they are in the area everyday, so it would not have been inconvenient. The most frustrating part is being told by Joe 3 times that he has not seen the ticket and he would get back with me. It has been a month, and I have heard nothing. If you like being over charged, and being lied to about following up, the Dr is for you. From my experience, the Dr is guilty of malpractice.

Not on time. Next day called and said he had to finish another job when he was supposed to be at my…read morehouse. I told him forget it I had hired somebody else

IIir responded very promptly and came out when he said he would. He did a lot of problem solving to…read morefind the root of my electrical issue and fixed it. He kept to his estimate and was very kind and professional. I will use him for any other electrical issues or installations in the future. I highly recommend him.

The Quality Electric team was fast and efficient. They provided the work professionally and…read moreconducted themselves professionally at a price point that made the whole experience that much better.

From the owner: Install electrical on new houses commercial jobs service change out and do service callsread more

Had a service appointment at 0900. Tried calling and emailed with messages left. They did not call…read moreor in anyway let me know the status of the tech or whether they were even coming or not. Finally a message that said they they were hectic and the phone was going g crazy. Here I am taking time off work for a ghosting. Had to call and get another company to come out. Would not be upset and would have waited. But to not contact a customer that has been waiting all morning is not good. I hate giving bad reviews but this is worth it.