We moved to North Carolina from the west coast which means you don't have a network of plumbers and…read moreelectricians, and mechanics and such... It is such a vulnerable situation. My daughter bought a home and it need some electrical work done to fix a few minor things and to hardwire some flood lights, patio lights and other projects. After a first attempt with a company that charged a service fee ($129) and sent 3 men that did absolutely NOTHING that we needed...I had the lucky fortune of finding Volt Doctors. The owner is a very nice and hard-working local man businessman that knows his stuff. They were able to work on many items on my list and I am excited they will be coming back to give the house a complete check for older sockets and some loose plugs. (Clearly I don't know the correct terms) - But I DO know what it feels like to have someone NOT take advantage of me. THANK YOU Volt Doctors for running an honest business with reasonable pricing and good quality work!

I think this is only the second online review I've ever left but Volt Doctors provided such amazing…read moreservice that I was compelled to write. A tree unexpectedly took down my power line on a Saturday and pulled the entire power meter and pole off my house. Since it was a weekend my usual electrician wasn't available and he recommended Volt Doctors. Their 24 hr dispatcher immediately answered and they had an electrician on site within two hours on a Saturday evening. Erik, helped get my generator running and hooked up, and an hour after that I had an estimate and repair plan in hand. On Sunday and Monday Summer was in frequent contact with updates and by Monday afternoon the repair was complete and good as new! The job came in under the projected time and under budget, so they reduced the cost to the real hours worked. I can't speak highly enough about Volt Doctors, THIS is how you run a business!

Update to my original posting: The Owner reached out to me today and addressed my concerns around…read morepricing on the initial bill and the estimate of the pending job. I'm satisfied with the outcome of that discussion and have no further concerns over pricing. They earned my business through their effort to make things right. Pros: Prompt response & service Knowledgeable & highly professional Technician Reliable/flexible-Rescheduled appointment to an earlier time slot with no issues Cons: May be cost prohibitive for some In my case: 192.43 Diagnosis fee 779.38 for services rendered: Total cost was 971.81 1) Diagnose garage light fixture not working (ballast/lighting was replaced on (2) units) 2) Estimate to replace a fixture on the outside of home (lighting replaced with a flood light fixture) 3) Estimate for an future install of an outlet in the master bath. Estimate was provided and totaled 868.36 for parts/labor/inspection permit admin fee Summary: I've had other companies out and have experienced poor results. In contrast the work that was performed by the Volt Doctors Tech was done pristinely. I don't recall the Tech's name...he was a quality minded individual...& took great care in performing the work yet worked efficiently (job was completed in under a hour or so).

Bunch of crooks. They asked what kind of car was under my tarp and the price went up due to a…read moreTesla. The quote was over $1000, but negotiated to less than half while still at my house. These guys are a joke and I won't ever do business. Check out this video I captured on my Ring device. https://ring.com/share/6703601590007543697

I was looking for a repairman who was not working for a large group. I appreciated how quickly the…read moreowner of this father/son business replied to me. After talking we realized that he was not going to be able to fix my problem but at least we came to this conclusion before I had to pay for a service call. I would definitely call again for repair of any electrical issues I might have.

From the owner: Here at BNA enterprises you will be assisted from start to finish with great care and your…read moresatisfaction is our highest priority.

Poor customer service. Conflicting solutions from different technicians in the same company. We…read morehave had E&W service our Generac for well over 10 years and their actual maintenance service was good but they were always trying to upsell us to a new and different generator. It was the early 2000's when ours was installed (not by them) with permit and to code and inspected. But when E&W started their maintenance agreements with us they said the codes have changed and we must upgrade. But no we did not have to. And our Generac has lasted over 20+ years. Then they said we needed a part that cost over $5000 and they would have to remove our generator, bring it to their offices and repair it and bring it back. Could not get answers to my questions because the woman who answers the phones would not let me speak to a tech even though one was standing right next to her. Just rude. Time to move on to a better firm. If I am now going to spend for a new and more powerful generator I experct to be treated with a little respect. Look at your other choices, there are good Generac dealers around - just not E&W.

E&W serviced our home generator for years without issue. We missed several years and so expected a…read morefair bit of work when we requested a maintenance visit; we were told charge would be $175/h plus parts. The service provider seemed knowledgeable. However, at completion of service they charged me an extra 1.25 hours - when I asked they said it was to cover travel time from the provider's previous location to my home. I requested a refund for that amount and was told it had to go to the owner; for the past 3 weeks I have been leaving multiple messages and emails a week with no response at all. Plus, after a maintenance visit costing $1100, I was told that the coolant still needed to be changed, which would include replacing belts, sensors and thermostats. I don't trust them, feel swindled, and am very disappointed in what had been a go to company for years.