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    RTP Property Masters

    2.3 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - RTP Property Masters

    Cooktop repair

    Appliance installation

    Range repair

    15 More Services

    Appliance repair

    Stove repair

    Dishwasher repair

    Dryer repair

    Freezer repair

    Garbage disposal repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Ice maker repair

    Oven repair

    Range hood repair

    Refrigerator repair

    Trash compactor repair

    Washer repair

    RTP Property Masters Photos

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    Recommended Reviews - RTP Property Masters

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    SantaAir Heating and Air

    SantaAir Heating and Air

    4.7
    (176 reviews)

    Great experience... able to get an appt next day, tech (John) called ahead to let me know was…read morerunning late and gave me options to push it later in the day which was considerate. Was upfront on pricing and found the root cause quickly to re-establish power to thermostat.

    Warning: Review Coercion & $1,100+ Pricing Discrepancy…read more I used Santa Air for five years and recommended them to many friends. Unfortunately, their business model has changed from "honest and hardworking" to "opaque and manipulative." The Technical Issues: In 2020, Santa Air installed my trane system but failed to properly connect the emergency heat strips. I spent five winters wondering why my house wouldn't stay warm below 30°F. They missed this mistake during every subsequent maintenance visit over the 5 years. Recently, they tried to charge me $1,700 for repairs I didn't need. A second opinion confirmed their diagnosis was wrong; that technician fixed Santa Air's original installation mistake and the actual sensor issue for a total of $575. The Billing Issues: Their current pricing "tiers" (Bronze, Silver, Gold) are incredibly over-inflated compared to other local HVAC companies. And if you only need a repair included in the Gold tier, you have to pay for all the things you don't need in the tiers below it. When I realized the invoice was vague and the work wasn't needed, I cancelled. The Ethics Issue: The most disappointing part was the office's response. They tried to emotionally guilt-trip me. They held my refund hostage, telling me they would only return my money if I removed my negative reviews. I refused to be coerced and had to fight for three months through my bank to recover the funds for services never rendered. Don't let the high star rating fool you--they are actively pressuring customers to delete bad experiences. Always get a second opinion!!!

    RTP Property Masters - hvac - Updated June 2026

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