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    Powerhouse Mason Supply

    2.0 (1 review)
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    Allied Building Products

    Allied Building Products

    1.8
    (6 reviews)

    How do you stay in business? Called Lynbrook for a price on windows and they said they'd have some…read morecall me back. Three days later, no call. So I call again and they say they don't have a window guy and I should call the Seaford location. So, I call Seaford and the young lady who answers the phone forwards me to the window guy, his or her voice mail is full. So I call back and they put someone else on the call who doesn't know anything about windows. She takes the measurements and says all the window people are in a meeting and someone would call me back. I doubt I will ever hear back from them...if I do, I will change this review but if its one star, safe to assume they didn't call.

    I like to shop the local businesses whenever I can but Allied reinforced the reason others wind up…read moreat the big box stores. I purchased 2 bags of paver sand ($20 each) and realized a few days later that I only needed one, so I returned the other. The sales guy points to the handmade sign on the wall stating ALL returns are charged a 20% restocking fee so it'll cost me $4 to return one bag of sand and for them to walk it to the pallet and throw it on top. After I said "Even on a bag of sand?!" he just pointed over his shoulder and said nothing. So I decided NOT to purchase the other item I was intending to buy and will stop by Lowes/Home Depot tomorrow. "Restocking" charges may be applicable to some large items, but don't screw the customer just to make a buck or to discourage returns---it also discourages repeat purchases.

    Powerhouse Mason Supply - buildingsupplies - Updated July 2026

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