I made an Internet purchase from an on-line auction website and my wife drove to Wichita Kansas to pick it up. When she arrived at the pickup location, the rear tires of the tractor were to wide to pull onto the trailer. After worring about what we were going to do I made a phone call to Chad from Prairieland John Deere (Service Manger). I explained the situation and he didn't hesitate to find a way to help out. He dispatched a technician to our location to flip the wheels around so it would fit on our trailer. There willingness to help out in our situation without hesitation just shows what kind of customer service they believe in at that store. They didn't ask to schedule it or make us wait 2 or 3 hours, they got right on it. Very Impressive! read more

Praireland Partners - Farming Equipment Near Me - Wichita, Kansas

Took my 400$ Stihl Chain saw in for maintenance in 05' = $36 08'=$56 12'=$256 You just bought a used chain saw and Lost a Tractor customer for LIFE! read more

Prairieland Partners has an excellent sales staff and parts department. The staff is extremely helpful and courteous; However, do not leave anything at the service department. They had my mower for over a month and when they brought it back, it ran for twenty minutes before it did the same thing that it was doing when I sent it in. That is not even mentioning the outrageous bill we paid for nothing. read more

I purchased a Hustler mower from them a year ago. I have had lots of problems reaching anybody that understands customer service. There is a recall on the mower but it has taken several unreturned phone calls trying to find out information about this recall. They never seem willing to take your phone call. read more