This place is amazing! Competitive pricing. Honest and friendly employees. Quick repair. They go…read moreabove and beyond to make auto repairs easy for the customer.

When I arrived at the repair shop, I already knew what was wrong with the vehicle. He said they…read morewould run a diagnostic and check all the systems as well as repair the problem I brought it in for. I informed the person at the counter that I had no intention of repairing anything else on such an old vehicle and that I was aware there were numerous problems. Never was I told I would be charged for the diagnostic whether I used the shops services or not. I've only ever been charged when I did not use their services at any business. I'm happy to pay for someone's time and efforts when I do not choose to use their business for needed services. I have never been charged when I have it would have been nice to have been told I was going to be charged $100 either way.

Ken has always been a stand up guy…read more Known him for 40 + years. Back in my younger years when I had to drive old cars and keep them going Ken always cut me a fair deal. I send my Grandson to Ken now.

Needed a mirror for a 2001 van. I didn't want to order one from somewhere and wait to find out it…read morewas wrong one. I stopped by and told them what I needed, they called me about an hour later that it was ready to pick up. I took it home and had it thrown on in 10 min.

Excellent service. Took in a brand that has no local support, but they took it on and did top notch…read morework.

Went in to check on getting tires put on a 2007 Honda VTX, after talking tires and prices for a…read morewhile with the guy at the parts counter he stepped over to ask the service guy how much it would cost to put two new tires on. Turns out they will not work on anything older than 2012. Give me a break, a perfectly good bike and I can't get service done. Freaking ridiculous. Can't do service on my current machine, sure won't be getting any new business

bre was awesome!!! she help me twice changing my car battery my wife car and my mine...she goes…read moreabove and beyond ...great service and she knows her stuff!!

staff is so lazy and unwilling to do their ONE job. I came in for a battery change and asked them…read moreif they do that. mind you i'm usually so over kind to service workers cuz I understand the struggle so I was genuinely just nicely asking and the lady said she wanted her lunch break, the other man working said he's leaving town (which I saw him come back in 30 mins later) and the other man who was at the register said he couldn't do it since there were so many customers in the store and he couldn't go outside (which understandable) so the lady told me to come back in an hour. I was so annoyed by this but I respected that and was about to leave, then my car died on me for the 3rd time that day. i went in to ask for a jumpstart and they unhappily obliged. as i'm sitting there distressed, the lady is outside just looking at me while she smokes her cigarette. just really rude. for someone to have a part of their job being customer service, there were so many better ways to approach this situation. after waiting about an hour, I finally got the battery changed. bad customer service, and they act mad about doing their job that you pay for. wierd. just wierd. obviously I was nice to all of them but I wouldn't recommend this location of autozone to ANYONE. unless you want to cry out of frustration

This business took so long to actually get around to shipping me the part I ordered, my mechanic…read morehad already ordered, received and installed the entire system. THEN, they would not take the unopened part back!! BEWARE, they are slow and have horrible business ethics.

So frustrating I am hoping an executive with a brain will read this and respond. When we bought our…read more2007 Dodge Ram, we did our homework and all in all we LOVE our "Beast" BUT, in a few short years, we have had 5 parts recalled, and several had to do with safety. We waited months and months to get significant parts fixed while literally risking our lives. We decided, so goes the world, but in 2014 our Dodge Ram, threw an air compressor, threw metal through the system and also blew a blower fan. close to 3K later, we thought, well, np , this will last the life of the vehicle. NOT. In less than 3 years, the SAME EXACT TWO PARTS, went out, and now we are looking at a 2800 to 3000 repair bill, and told? too bad we only cover those parts for two years, and you drove a lot anyway! So now that the California central valley hits 104, my combat vet hubby with thyroid issues who cannot do extreme heat looks at me, and with other medical? I have no idea how we are supposed to fix this. IN the meantime? as we are trying to save to repair this? The WINDSHIELD CLEANER WATER DISPENSER QUIT, yet another little expensive part. So I am saying, WHAT GOOD IS DIESEL IF THE REST OF THE PARTS ARENT MADE TO LAST? MOPAR YOU GET A HUGE THUMBS DOWN FROM US, AND EVERY SWEAT WE ARE SHARING WITH EVERYONE WE KNOW ABOUT MOPAR PARTS.

Over the past 10 years or so I have brought all of my vehicles to Myers auto... I can't even count…read morethe number of cars to be honest with you... Normally, I have dealt with a service writer named Ben at the Andover location . Ben was always extremely professional, friendly and fair. I have the absolute highest respect for Ben in fact. Unfortunately, I guess he is no longer at the Andover location... In late May of this year I brought in one of my vehicles for a sagging parking brake cable. I told the service writer what the problem was and wanted to know what it would cost to get it fixed. That was it.. I left the car with them and when they contacted me back they had looked at every fluid, filter and tire you could imagine. I only wanted to know about the parking brake cable. I was told it would cost over $500.00 to replace a cable that only cost about $180.00, or I could pay $178.00 to have it zip-tied up to the frame. I said that in that case I would just come pick up the car in that case, but i still owed almost $200 bucks for the 3 minutes it took to zip tie up the cable...I know your time is valuable and I would gladly have paid $178 for your labor to replace the cable but saying that it cost $178.00 to diagnose and zip-tie a sagging cable, which I pointed out in the very beginning?? That is a job I could have done from my own driveway... It seems a bit excessive... Anyway, long story short, I realize I had signed your work order and I was responsible for the bill so I paid it, but I will read the fine print more closely next time.. Nonetheless, This latest experience has left a bad taste in my mouth and in the future I will be taking my 5 different vehicles elsewhere... Thank you for your time and for giving my this chance to air my complaint... I sincerely wish you and service centers continued success, but you have priced me out of your customer pool. I really miss the old service writer (Ben)... I have a feeling the outcome would have been much different. It was great customer service that made me a regular... Times are changing i guess... Good Luck

Normally do business with the Derby location, which is also top notch. But my Yukon had to be…read morebrought out due to the air condition Freon being so new. Anyways, Carmax warranty use Meyers as one of the approved repair services. I had noticed a slight hesitation between 1-2 gears. After the diagnostic turned out needing a new transmission. Since it was such a costly repair, the warranty company needed lots of proof prior to approving. Meyers was very patient working with the warranty company providing them with everything that was requested. Would definitely recommend for service!! I will continue to use the Derby location for the convenience and professional service!! Thank you all!!

I've taken my vehicle here twice. First time for an oil change, second time for rear brake change…read more The oil change seemed a little over-priced and the receipt specified that they checked the basic fluid levels and vacuumed the floor. The floors weren't vacuumed, which begs the question, were the fluid levels really checked? But I'm new to town and the owner seemed like a really nice guy, so I decided to give them another shot. So I took my vehicle there for new rear brake pads. I was shocked when the bill came to $322. The shop took it upon themselves to change BOTH rotors without consulting me. After confronting the owner on the unapproved maintenance performed on my vehicle, he made it right by refunding me the cost of the new rotors. Honestly, I haven't decided whether or not I will continue to frequent this establishment. Good people work there, and I want to see good people succeed. However, I'm concerned with the organization of the business and standardization of the services they provide.

Very kind and friendly service! They have smart reliable mechanics . Helped me out with info to fix…read moremy Ford truck that saved me 2700 dollars .