The Saga continues with Home depot - DEFECTIVE PRODUCT: I…read moreposted a review on Jan 12, 2026 about the poor delivery experience... Now its even crazier... They finally delivered our dishwasher on 1/12, we got it installed on 1/13. We decided we probably should try to use the dishwasher so on 1/22 we attempted to use it for the first time and we kept getting E4/F8 error messages so.. Home Depot told us to call the Whirlpool warranty line to get a service tech to take a look. The service tech came out on 1/28th and what he found was crazy. The actual dishwasher was defective and there was a rusted/burnt hole in the bottom of the tub which we wouldn't haven't seen underneath some bolts in the dishwasher. So we went back to Home Depot because we BOUGHT what we thought was a brand new dishwasher and they don't want to replace it. We PAID for a brand new one and do not want a REFURBISHED dishwasher when we haven't even had it but a couple of weeks and haven't been able to run 1 cycle. look at the pictures and tell me if a brand new dishwasher should look like this. The customer should ALWAYS be right and they should have done the right thing by ordering a new one. We have spent 5k-6k in the last several months and this is how you treat your customers.. by giving them the run around?? The tech's words: Found unit leaking from Tub of unit. Appears heater bracket where they welded it is leaking through the bottom. Which is what the 2 pictures shows. Unacceptable! They should have replaced (not try to fix) this immediately. If i wanted a refurbished dishwasher I would have bought it from a store that sells refurbished goods. If losing a customer is worth not just replacing the dang dishwasher it's just terrible! I will see how this works out or i will see what my attorney says. It doesnt even look like it is a new dishwasher by looking at the bottom!!!!

Today we purchased a few things at Home Depot. We had good service but the gentleman helping us had…read morethe worst body oder. I had a hard time focusing because of his smell. When you are in a customer service job, showering and deodorant is much appreciated.

First, I find out that you cannot use your "rebate" for online orders which is terrible; then I…read moreplace an order and there is a processing fee which again is ridiculous; then I send aninquiry as to what happens if I dont pick up an order and the person just cancels it and still keeps the processing fee Terrible customer service......

I purchased countertop material and a kitchen sink from Menards West Wichita, Ks. I used as an…read moreinstaller referenced and displayed at that store of and by a Jarom Reeves, dba JRConstruction. After he quit working at my residence, I tried on multiple occasions in contacting him for a receipt of the work he had done and answers to issues I had regarding his installation work, he was not responding. I also approached the Menards store in person on multiple trips since they still were in contact with him and continued and continue to display him as a referenced installer in their cabinet/appliance department (as of July 30, 2025). Finally, I received an email from that Menards store claiming 'you (implying me) made racist statements.... that we wasn't responding to you due to this' (Menards use of improper English noted). This was a general statement of claims of 'racist statements' on the Menards electronic domain (email), and by a Menards employee apparently on their time clock at the time of the dissemination of that email. I immediately, the next day, asked them in detail what exactly I said were 'racist statements'? I have also asked their corporate office in Wisconsin specifically in detail what I said were these statements. As of today, there has been no response to my request of the accused claims against me. On July 30, 2025, I went to that Menards store to ask in person, the manager of what in 'detail' I said were 'racist statements'. The acting manager at that time was a 'Darrell' , as Justin Wetter (the current manager) was apparently not there. 'Darrell' used the same excuse that Wetter made in his email to me, that it was made by a person no longer at Menards. 'Darrell' said he would have to end the conversation, that it was a legal issue. He wrote down my email and phone number. Either he did not pursue (probably not surprisingly, as indicated by his demeanor to me) or their legal department is refusing to reply, as I have not received the requested detail to date of what I was accused of making. Since Menards still has (as of July 30, 2025) a business relationship (i.e. has him displayed as a reference installer in their cabinet/appliance area) with Reeves (dba JR Construction Co), it is presumed they are currently in contact with him (as the email indicated he is presumed to have been the one making the general claim that I made racist statements). And, Menards is/was an accomplice by delaying the response/no response to me, as they indicated in their email (in the attached) 'that we wasn't responding to you due to this' . Their reasoning for no reply for my request of the detail of racist statements they claimed I made is that the manager that initiated that email is no longer with Menards. Regardless of which Menards employee spread claims accusing me of making racist statements, it was a Menards employee, not on his or her personal time. The burden is on Menards to produce the detail I am requesting as they initiated this general claim of me making 'racist statements', otherwise Menards is making (via that email to me) false claims that is defamatory towards me. It is also important to note I took the installer, Jarom Reeves (dba JR Construction) to Sedgwick County, KS small claims court in January 2025 regarding his defective installation work. I was awarded a summary judgement against Reeves. The judgement became delinquent. I had to seek garnishment, it was paid I am presuming by him and not received by me until June 2025. I write this with regret, as I had put trust in Menards and their business relationship(s) in spending my hard earned money. I now will only visit them and buy only their sale items (minimal margins, if any). I hope other members of the public will take heed to my disappointment and not be victims of disrespect and defamatory treatment by this Menards store and now as evidenced by no response from their corporate legal department, Menards in general.

This is for the wholesale division. I have not had as…read moreaccurate or enjoyable service from another vendor. Also good to bump into old work aquantases might get a hug.

Very disappointed with pay ahead flat sale. I go to pick up my order on the first day, after paying…read morea month ago.I am told that one of the flats is not available! Attitude is strictly take it or leave it. I'm told to go pick out something else, or I can go get in line for a refund! The manager's response was "other people had the same problem". So don't complain??? Many of the plants I did get were quite small. Also gal helping to put flats in car basically just threw them in back. Pretty tired I guess. Will not do this next year.

Excellent variety of seasoning for all your BBQing needs. You can also buy them in bulk. They also…read moresell smokers and grills. They also have commercial kitchen appliances. They sell smoking pellets, B & B char logs, etc.

Great customer service and huge selection. It was also a great value, quick shipping.read more

Good selection of outdoor furniture and decor. Very customer oriented. Offer warranty support with…read moremanufacturers. Locally made salsas, pickles, and BBQ sauce are available. Also garden flags, electric candles, outdoor clocks, Haitian steel drum art, outdoor art, Talavera, unique bird houses, handblown glass, gazing balls, and birdbaths. Henri Studio and Campania concrete gnomes, elves, and dragons. Lots more!

they do not honor any agreements nor warranty work. as I had issues 6 months after an install they…read moreafter numerous calls finally called back and said it would take a week to repair the sprinklers where a pipe burst. they cam out a week later hours after the appointment time and the technician informed me that the install they used to thin a schedule pipe and thus why it burst. they replaced it and it was repaired correctly. the worst part of this they charged me for the service call even though this was under warranty. They kept sending a bill although only 112$ but did not care it was under warranty as I had to pay for the service call. I left messages for the owner to call many times with no response. Beware: They are the worst example of a company who does not honor their inferior materials with work. I paid this as I feel they were ready to place a lien for this.

Came here while working in Wichita, on a hunt for lavender syrup. To my surprise they had many…read morevarieties to choose from. I never would've guessed, this store is where I would find lavender syrup. They have a little bit of everything in here. Definitely recommend checking this place out

I like to go in here and get ideas for my home. They have a lot of random great stuff but I have…read moreyet to buy anything because sometimes the quality of the items are more like short term decorations vs long term due to quality. If you go to the back left corner of the store they have a tun of random food items to buy that you can't find in local grocery stores. They even carry some of the best snacks. They used to carry Maui Macadamia Pancakes, and amazing! Tasty! Full of flavor! I love some of their food items their great! Check the store out because you may find some random great items you fall in love with!

Employees couldn't have been more rude. I just wanted to see the tag name. I realize you hold…read moreback plants for the rich and I was a huge inconvenience to you, but I just wanted to see the name of the plant. I now regret buying the stuff I did but I certainly won't be back.

Not sure how this place stays in business with nasty attitude employees. Plants looked nice but…read moreemployees were so rude I just left. Pretty sure there are other places in Wichita with nice plants and employees to match.