Professional, friendly staff a great place to relax have some fun. The restaurant is homemade food…read more The rooms are really spacious and clean. They have great promos. I love their chicken fried steak..

I was double charged at the hotel. I checked out on a Sunday and they stated that The additional…read morecharge would not clear. I contacted my bank on Monday and sure enough....double charged. I call the hotel. The manager was not in but will be after 9:00 am. I talked with her. She took my information and stated She would call back. No call back all day Monday. I called again Tuesday (after 9:00 am). No answer. I called again after one pm. No answer. Called again after 3:00 pm. No answer. I called Wednesday morning. No answer. Called again Wednesday after noon. No answer. Finally called human resources. Transferred to the hotel. Answering machine. Finally the manager called me back. She stated it would be 7 to 10 days. She could have just called me back that Monday and avoided me wasting my time for three days. Poor customer service at the desk.

Best Burger and fries I have had in a long time. Waitress was very nice and knows her business…read more Recommended highly

The folks running the Stateline Casino are as accommodating and decent as you will ever find…read more Anywhere. A regular stop on the way to / from Sturgis; they've let us hang out, gamble, have cold beer, and don the dreaded helmets for the trek through NE. On the way home they always ask how our trip was and allow some medicinal imbibing to quell the shakes. Their Bloody Mary is a thing to behold. Simply amazing. And if you are lucky enough to have the adorable barmaid make it - her smiling persona helps soothe a hungover soul. As an unexpected bonus; the owner has a FREE helmet check service. Leave it there on your way up, pick it up on your way back. Great folks in an otherwise oppressive state.

We actually got lost and couldn't find this place. But originally we drove by and one of my friends…read morespotted a big Jack Daniels poster. And he was like, "We should go there." How serendipitous that after about an hour of trying to find this place, we ended up here. Now the place is an eyesore. As with many places in the Midwest, but it gets four stars because of the bar keeper and the good food. Julie was so nice and personable. She poured me one of the Boulevard beers and when I asked about another one, she gave me a taste. Too bad my neurons can't make the right connections and remember the names of the beers I tried. Old age is a bitch. I also asked for a veggie quesadilla and she was able to make a very delicious one with plenty of mushrooms, tomatoes, green peppers, and olives. Delicious and healthy! If you are in Hill City, please visit Julie and try some excellent tap beer and the best veggie quesadillas in Hill City!

We stopped here for our first dinner in South Dakota and loved it! Most of us got the two meat…read morecombo with ribs and brisket. Freshly smoked! Served with coleslaw, a choice of potatoes and Texas toast. The prices were very reasonable! The waiter was excellent. I would definitely recommend the Country Inn to everyone!

Bowling alley. Must be league night on Wednesday. Food was typical bar food. Coleslaw was good,…read moremade on site. See our YouTube channel Coolest Life

Our first night out on on Buffalo, Black Hills and Badlands trip. There is not much in Hot Springs…read morefor Dining. This was a 900ft stroll from the Baymont Inn. It was great and a real slice of local life. We sat at the bar and ordered our first Chislic. It was tender and nicely salted. It remained the best Chislic of our 3 week trip. We had a few glasses of house wine, some cheese curds and watched M.A.S.H. on an endless loop. It was a time warp and a good one. Service was good and it was a busy night. The bowling alley was packed when we left and all were having a good time. Nothing fancy here, leave your granola at home.

The lobby and gift shop area was nice and staff was friendly. Our room was super musty and…read moreeverything felt damp, we did what we could to air it out, but considering we were out most of the day, we didn't want to leave our first floor window open all day, the feeling never went away. Bathroom fan didn't work and the bathroom definitely needed updated. Parking sucked, we mentioned it to staff, but they brushed it off. With Sturgis starting the week after our stay, there were so many huge trucks and trailers taking up multiple spots. Kids enjoyed the pools, that area was nice and clean.

We had a wedding in Hill City.. a block of rooms was set for guest. We need an ADA room with roll…read morein shower. We call several weeks ahead to reserve said room. No problem.. we called one week before arrival to verify ADA ROOM. No answers, no response to messages or emails. Finally get a human night before arrival date and gal tells us we don't have an ADA ROOM because it's not in the block of rooms reserved. Why would that matter??? We reserved the room long before the date. It's our policy she says. However no one told us when we reserved the room and no one bothered to call us. Then when we try to cancel they will not refund our money!!! We need a ADA ROOM, they did not serve us as a paying customer and we should not have been charged. Best Western do better. Hotels in general need to do better to accommodate those who need ADA ROOM. One room per hotel is NOT ACCEPTABLE!

I got the Executive Suite. Housekeeping didn't clean the shower after the last customers so there…read morewas a dried up dirty wash cloth and opened bottle of shampoo that wasn't from the Baymont. I also had no soap of any kind. Didn't learn about this until the next morning. No shower for me! I also travel with hand sanitizer so I did have clean hands! I went to check out in the morning and the front desk person must've been passed out in another room because it took forever for someone to come. I explained my issues and he couldn't get back into his room fast enough..with so sorry so sorry.

DO NOT STAY HERE!! The staff are extremely rude and hostile. They are disrespectful to women and…read moreuneducated when it comes to disability requirements imposed by Federal. They are also immature as the interaction ended with the man at the front desk sticking his tongue out. Despite having a service dog, I booked a pet friendly suite through expedia as I like to avoid any issues and do not mind paying a fee. When I arrived I informed the front desk again that I had a service dog and he tried to tell me that the room I booked was not pet friendly. When I showed him how I booked through expedia and had the pet friendly option chosen, he told me that it was my responsibility to call the hotel after the booking to confirm the room was pet friendly. He asked me what services my dog performed at which point I disclosed to him and I told him that either way, since my dog was a service animal it was not relegated to a pet friendly room, at which point he told me that I was a liar that it was not a service dog and that service dogs are, in fact, required to be in pet friendly rooms. He also demanded that I was required to have certification papers for him. Both of these are in fact incorrect.

Though our room did not live up to the ostentatious exterior of the resort, we did not find this…read moreplace as bad as the negative reviews would suggest. Overall, the room had outlets for our toys (phones, camera, laptops, etc.), and it was spacious enough and modern enough. Our biggest complaint was being put on the 2nd floor and lugging our baggage up 3 flights of stairs. Also, the continental breakfast was marginal. (In Europe, a continental breakfast includes fresh pastries, jams, butter, and coffee/tea - things you might buy in an upscale bakery. Often in the States, it's coffee and vending machine fare wrapped in plastic, just as it was at this place.) On the PLUS side, Keystone is about as close as you can get to Mt. Rushmore (about 3 or 4 miles). Custer State Park and the Crazy Horse Memorial are also nearby. (You can get to Custer for breakfast in less than 30 minutes.) And the price was very inexpensive (which is marketing spiel for 'cheap'). Few motels (and fewer restaurants) are open in Keystone in February, so our options were very limited. If we stay in Keystone again, we'll likely try one of the other options for comparison. But we visited at just the RIGHT TIME of year. Keystone is a wall-to-wall tourist trap, and you are forced to crawl through town (20 mph limit) to entice you to stop and buy something. With all of the kitschy store fronts, this place must be a zoo during the summer. If forced to come during the summer, I would stay 30 minutes away in Custer before staying in Keystone. In winter (February), the town is almost empty (both day and night) with very, very light traffic - perfect! Since all of the trees nearby and around the monument are evergreens, photos are just as beautiful during winter as summer. (SO, VISIT IN WINTER!)

Everything about this joint is old, outdated, and dusty. The towels are faded and rough, the room…read moresmells funny, old tube TV's, wifi is slow, etc. The one redeeming part was that the AC was blasting as we came in from 100+ degree heat.

1880 train ride was a fun experience riding from hill city, SD to Keystone, SD. It takes you back…read morein time to what it felt like riding a steam locomotive and what it may have felt like riding to go mining for gold in the black hills. It's a wonderful experience for family, friends, couples or singles who want to experience a steam locomotive . If you have time for the ride and want to experience a relaxing peaceful ride on a train while in South Dakota hop aboard the 1880 train and get a history lesson.

Giving it a 4 star rating.The announcements were difficult to hear over the PA system about the…read morehistory of the area and railroad. Maybe, a family car for small children. Lots of crying. Couldn't hear the narrator. Otherwise, it was a scenic 2-hour ride.