We no longer live in Fargo, but for the 15 years that we did, Nick Machtell was our vet. I cannot…read moresay enough about the kind, thorough, effective care Dr. Machtell administered our dogs. There was never any doubt that Nick would take excellent care of all our boys and girls, and we never considred seeing someone else.Thank you, Nick, for all you did for our dogs. Even the very hardest decisions were made with you support, and carried out as humanely as possible. Just a wonderful vet and a great guy. We'll never forget you. Nick. Mike and Michell

I used the app to request an appointment for my cat and they got me in the next day. The care was…read morepricey and they had to do a few tests but made sure to talk to me about everything. I have a very anxious cat and they do a great job giving her love and making her feel comfortable. All the medications they gave me worked great. I started seeing a difference by the end of the day. I completely trust this clinic with my cat

They are the kindest people and they care so much about their patients. They really go the extra…read moremile and I've never felt unheard or dismissed.

We've gone to them for years! The clinic is clean and the staff are friendly. We would really them.read more

I understand how expensive and emotional it is to take a sick fur family member to an emergency…read morevet. We had to do this with our cat, Luna. I also understand triage in any emergency-vet emergency hospital or human ER. It's so hard to wait. That said, here were the things we were grateful for and knew they did a good job; reminded us it is triage. Listened intently and asked questions. Answered questions we had. Gave us an estimate and explanation of tests, scans, bloodwork, etc., and would let us know when we were nearing the top of that estimate so there were no surprises and always our choice on what to do next. Two different veterinarians worked on Luna's case. I would receive calls from them regarding their latest findings. I want to thank them. But I also especially want to thank the techs who also helped keep her as comfortable as hissy and miserable feeling cat could possibly be made. At the end of this mysterious battle of not knowing what on earth made her so sick, and ruling out every possible thing we could, we all did our best and worked together. And she made it through- which of course was our concern. Yep, we brought her there two times within the week. Yes, she had to wait one of those times to be seen by a veterinarian because other more emergent cases came in. It was hard knowing that because she's ours. But they kept monitoring her even during that time. The only small gripe I had was one older woman at the front who seemed impatient and kind of cold. But I ignored that as I figured she could have had a rough day. However, I hope she realizes the impact that can have on others, bad day or not- because our bad day is taking our pets in and being scared out of our minds we will lose them. Take a breath on a break and realize the positive impact she could make. Thanks for saving Luna. Thanks for the compassion-even though you see so many people's fur family members-you still understood each one is important to each family. It meant a lot. Keep doing that.

I brought my cat to Red River Emergency Animal Hospital because he needed urgent care. I explained…read moreto the staff that I was low‑income and asked about their fund program that is supposed to help families in financial hardship when a pet needs treatment. Despite this, I was repeatedly told we "did not qualify," even though no one asked for income information or made any real effort to evaluate our situation. They refused to treat my pet unless I could pay $600-$15,000 upfront. Because of this refusal, my cat's condition worsened and his life ended tragically. I begged the veterinarian to help him, knowing he only needed a simple procedure to remove a stone, but I was told "nothing could be done." This experience showed me that this clinic prioritizes money over animal lives. I hope others are aware of how they operate, because if you cannot pay their high upfront costs, they will not provide care -- even in an emergency.

Dr. James and Pet Nurse took great care of Toby last week and we are Happy to report that the…read moremedicine has really been helping him. Toby says to Have a Meowy Christmas! Thankyou for all that you do! The Crane Family

Took my dog here a few times back a few years ago. He is number four in my lifetime. I've never had…read moresuch high vet bills as these. They try and sell you every vaccine out there that's been created by big pharma in the past 10yrs. My past three dogs all lived long healthy lives without all bs vaccines now a days they insist your dog needs. Those three prior dogs only had distemper and rabies. Nothing else. Lived to be 11, 12. and 14. This vet office seems to run "For profit first, over animal welfare. No. I did not and do not feel they actually cared about my animal. I was nothing more than a dollar sign to them. Staff was also most incompassionate ever witnessed. Money, money, money that is their main concern. Worst vet office in Fargo in my opinion. I love how they respond. Tells you it's true, as they vehemently deny it.

They're very efficient, professional and the staff is friendly and welcoming…read more The Casselton Clinic is only a half hours drive from Fargo / Moorhead.

I wish there was a way to give less than a star - but mishandling a dog's life only results in a…read moreone star. Malpractice galore - whether the Casselton or Fargo office - the documentation proves the veterinarian staff should not be trusted with anything, especially not animals. Ever. My dog, Ivy, was mistreated by this office. If I took my dog to another veterinary office she would still be alive. Proceed with caution.

My best friend Vinnie, my jack russell, 16 years old... so sick. I brought him in. The…read moreantibiotics didn't work. I knew it was much much more than kennel cough. In agony of the truest form, i made the decision and the call to put him down. I took the later appointment of the day. I laid with him, fed him like a king, held him, stroked his paws, Told him over and over he was the very best companion in the world. Took him outside, walked around and played. Held him some more, sang to him. Brought him in. They say with me, they consoled me. They didn't rush me. When it was all over, they held me. She held me. She held me. I'll never forget her. Thank you Valley staff for making the hardest thing I've ever had to do so much easier.

I had been bringing both of our dogs here for just over a year when this happened. One of our dogs…read moreseemed to develop an ear infection. I took her in, they tested, sure enough there was an infection. Before I brought her in, even with the infection, she had zero issues with her hearing. I was then told, "we're going to take her back and treat her." When they brought her back out her ears were full of a medication with a Vaseline type consistency. I was told it will work its way out over the next couple of weeks. No warnings about potential side effects or adverse reactions. Also, we were not given an option of this medication or traditional ear drops. Over the next few weeks, her hearing did not improve, it actually worsened. Almost two months go by and I take her back in to have them look in her ears. They were clean, no infection and no remaining medication. It has been a year since this happened, her hearing never returned. I called them and questioned them on it. Sure enough, they are no longer able to get this medication compounded, and the veterinarian who oversaw this case has since left the hospital. I was asked, "why didn't you bring her in if she was showing discomfort?" I responded with no one mentioned hearing loss as a possible side effect. Plus her ears were full of a thick medication. Of course she would be shaking her head and scratching at her ears. That was it, no accountability, no responsibility taken. I cannot stress enough to not take your pet to this vet.

My pup loves going to HAFH. He loves the staff and all his puppy friends! They make sure all the…read morepups are safe and comfortable! It's great for more nervous pups who need extra encouragement.

We had used HAFH a couple times for boarding after having a terrible experience with Rover and Jill…read moreand her team made everything wonderful every time. When we went to Florida for a week and a half, I accidentally packed too little food. Jill called and said that she could have their food and it would be added to our bill which was no problem. Toaster has digestive issues when new types of food is introduced but it usually only last for a couple days so I was okay with her having different food. Jill then calls me and tells me she remembered her issue and offers to go out and buy a bag of her normal food. Wow! I was amazing at how willing she was to make sure that my pup felt comfortable and happy with her and the team. She definitely goes out of her way to make all of the pups and owners feel safe and special. Recently, we bought a daycare package with them and Toaster has been opening up so much, she's a shy gal. The ladies absolutely love her and she feels so safe and comfortable with them. They've been so accommodating of her timidness and even gave her one on one time for the first few days before putting her in with the group. We absolutely love HAFH and the team that works there! I would highly recommend them to anyone looking for a safe and engaging environment for their doggies.

I will not be using this place and you should use at your own risk of being overcharged for…read moreunecessary scripts and treatment.

I wish there was a way to give less than a star - but mishandling a dog's life only results in a…read moreone star. Malpractice galore - whether the Casselton or Fargo office - the documentation proves the veterinarian staff should not be trusted with anything, especially not animals. Ever. My dog, Ivy, was mistreated by this office. If I took my dog to another veterinary office she would still be alive. Proceed with caution.