I've seen Alyssa Jacobson, NP for med management. I'm very happy with her as a provider. She has…read moreexcellent listening skills and I'm impressed with her ability to partner with me in decision making.

I went to make an appointment after months of being on the wrong medication and came across this…read morelocation. I saw the great review and went to the website to request an appointment where I saw it said "new appointments can typically be scheduled within one to two weeks". Awesome!! I put the request in and got a response saying the first opening is in June...that's 4 months from now... I would've been fine with even a month or month and a half, but June? Maybe they should change their website claim because I was absolutely heartbroken :( the quest for a psychologist continues!

Poor billing department. They cannot keep track of payments made and lose checks. I cannot tell…read moreenough about the stress they've caused me. They obviously don't care. Look at all the negative reviews on Yelp.

I'm a current patient of Angela Melland, and I am so thankful I was referred to her through a…read morefamily friend. While other reviews are correct, they do require a $200 deposit for your appointment, that $200 is used towards co-pays and any fees. In my case, I was tired of going through the gamut with poor quality providers and wanted someone that was thorough, so I was willing to pay up front based on the referral I received. Once again, I'm so thankful I did - Angela has changed my life drastically, for the better. From day one, Angela listened to my concerns and the struggles I was having, while validating what I was feeling and explaining why I was feeling that way. She is passionate about the work that she's doing and it shows in her commitment to her patients and their overall wellbeing. She takes time to attend conferences and reads in her time outside of work, to continue to improve her knowledge in the area that she is providing service for. Through her recommendations of several books and online resources, I have been able to educate myself on what I (and others) experience so frequently. Angela took the time to listen to my concerns in regards to medication - something that any mental health patient values - and she didn't disregard what I said. She requested lab work to ensure she was making the right medical decision to proceed and validated that the symptoms I was experiencing weren't coming from another source. We found nothing wrong with the current plan, which another provider wanted to abruptly stop, and I was able to continue my treatment. This allowed me to work with Angela over six months, to build a solid treatment plan, that addressed ALL of the issues I was experiencing. I don't see Angela as frequently as I did while we were building my treatment plan, but every visit is the same experience: Angela is a thoughtful provider that is exceptional in her field. She has expertise that cannot be overlooked. I would HIGHLY recommend Angela, and I do, to anyone looking for mental health support.

I honestly hope I never ever have to be subjected to their abuse again. They gave me 13 drugs in 40…read moredays. They would not test for Covid and this was all at the height of the pandemic. No one could get to me. None of my phone calls were private. There was no meaningful dialogue about why I was there or about my diagnosis, that I wholeheartedly disagreed with. I have 753 liens on my name in California and the psychiatrist decided that I was delusional and dishonest apparently. I would never wish their cruelty on anyone. I became very sick from one of the medications they had to try. They don't even give you a chance to recover from the last one and they didn't give a darn. There was no informed consent & at no point other than the night before court was I given any kind of rights or notice of what was going on or any service nor did anyone tell me that my ex-husband got a power of attorney behind my back? I filled out the legal forms to leave and they ignored it. I had Covid. It was awful. I'm a psychologist so they made sure I could never ever work again, and they also made sure that my license was taken based on absolutely no evidence of bipolar disorder all based on opinion and needs of the family who has been financially extorting me for 60 years. They are incompetent and they engaged in malpractice. Thank you.

I have a neurologist there who works with me to control my Epilepsy. He is very knowledgeable and…read morekind and has been working with me since 2015. His name is Dr Thaddeus Walczak!

This practice charges a $275(!!!) cancellation fee after 48 hours, even when the roads are so bad…read morethat it's unsafe to drive. The cancellation fee is enforced even if you're just trying to move the appointment to a different date. If they're okay with their clients being put at risk physically, I'm not sure why anybody would trust them with their care. The response I received to this review contradicts nearly everything I was told when calling the office. We were told that the cancellation fee would apply despite the ice on the roads. Icy roads = Inclement weather, and it's ridiculous to assert otherwise.

Incredible rude support staff - the other reviews are accurate. Seem to really not care about…read morepatients - given it is a clinic for mental health you would expect some kindness. Find an alternative if at all possible.

I recommend Dr. Pasnecker as a therapist most highly. He's…read morethe right combination of brilliant and kind. His use of diagnostic testing is unusually well integrated into his approach. I especially appreciate the fact that he's action oriented and not interested in chatty sessions that go nowhere. Personally, I have gotten further in three months of seeing Dr. Pasnecker than I have from a few years of seeing other therapists.

All of the staff are Amazing. They're SO knowledgeable about mental health. They educate on how to…read morehelp people to navigate through their issues and life challenges and to learn how to help themselves through the Wonderful skills they teach. I learned so much and my mental health improved greatly. It's Definitely a non judgmental environment. The staff and other clients were SO supportive, compassionate and nurturing. The psychiatrist knew so much about which medications work best and how they work with other meds. I would recommend Prairie Care PHP for anyone and everyone. They definitely changed my life and I'll be forever grateful.

From the owner: The Medical Office Building provides a variety of services with professionals from PrairieCare…read moreMedical Group and programs of PrairieCare. We offer therapy, medication management, and specialty services including Perinatal Mental Health Services, Neuropsychological/Psychological Testing, and Marriage and Family Therapy.

PPG's website lists an approval rating of 4.87/5 with 38 reviews at the bottom of their home page…read more Looks good until you notice the big red flag. No attestation nor references to where those reviews come from, and no link to read the reviews. If you go to their "Testimonials" page, the reviewer must leave their FULL NAME and email address for PPG to see. This again is a huge red flag. Requiring that a person leave this information in what may be a poor review of psychological services that they depend on? That they may have no other choice of provider? Of COURSE its going to be all positive reviews. What person receiving poor care for these services is going to risk themselves? You can't tell me this information doesn't make it to their files. I've had two different providers assigned to me in two years. Both - despite regular appointments - have been clueless of our past conversations (Balan and Gibson) and I end up explaining myself, repeating information, and no real help. - Provider seems to take extensive notes, but I still end up repeating myself, "As you told me in our last appointment," "As we discussed in our last appointment," "As I told you in our last appointment..." - Direction and advisement on medication interaction and side effects were extremely poor - Direction on stopping a long-time medication were also extremely poor Their $70 no show/24-hour cancellation policy would be fine - IF their appointment scheduling and confirmation worked or was consistent, or if the patient had the ability to log in and SEE their appointments - past and future. It's not. It almost as if the scheduling/appointment system is built to get a payout on the policy. I know several people who go to PPG and all have the same problems: - providers being the 'no show', not the patient - no consistent appointment reminders or confirmations - poor directions on reminder calls (when I do get them) that don't state the date/time, "you have an appointment coming up in a couple of days", sent on a SATURDAY when the office is closed, and no way to verify until they open on Monday morning - No sign in portal for patients for viewing billing, payments, or appointments - Confusion - nearly every time - around in person or Zoom - Providers unable to get Zoom to work In addition, getting prescription refills has been a nightmare. I get anxious every time because I know it will be a mess. - Prescriptions regularly sent to the wrong pharmacy - despite verifying with the provider EVERY TIME - Pharmacy needing contact from PPG, despite PPG's phone message saying, "contact your pharmacy" for prescription questions -- the pharmacy sent me to YOU because they can't transfer the prescription - Some providers tell you to send them a message directly. Some say to leave a message on the website contact us. Some say to leave a voice message. The answering machine says "contact your pharmacy." NOTHING IS CLEAR.

I have only had positive experiences with this clinic! The front desk staff is friendly and…read morewelcoming! The treatment techs are professional and very compassionate. Dr. S was awesome kind and empathetic. Yes I would recommend this clinic!!

CONSTANTLY BILLS YOU FOR SERVICES YOU NEVER DO OR CANCEL! DON'T USE THEM!…read more I have wasted do much time on the phone with these guys canceling Appointments and fixing my bill for being wrongfully charged and having to call to fix my bill! 3 TIMES NOW! when will it end! Did a Google review and management replied saying to email them. Do I get a reply back? No lol - they pretend to care but don't. Don't waste you're time here. HORRIBLE COMPANY!!!

Maybe it's ignorance, or a terrible biling structure, but if I pay in person at appointment, I…read morestill get billed. I use pre-pay also, my card on file, still get billed. I hope its their system and not a strategy.

I was a patient here last year for anxiety and PTSD while I was still on MN Care. The doctor seemed…read morenice and all was well. I went to two monthly appointments before my doctor decided to call my next one off on the day of due to "illness." I thought this was strange, due to the very strict attendance policy they lay out for their patients (patients have to pay a missed appointment fee). Nevertheless, I gave it a pass and figured I would reconnect with them later to schedule a new appointment. Boy, am I glad I didn't. During a visit with my primary physician, I learned that the doctor I had been seeing (Dr. Sandra Schleter) had me taking a medication called buspirone at nearly 2x the normal dosage. Not only that, but after researching online, I found out that all the warnings associated with buspirone state that one should only be on it for a maximum of 5 weeks. I was on it for 8. Ironically, I feel much better since quitting this medication than I did while I was on it! And here's the icing on the cake: on 01/14/18, nearly 2 months after my last appointment with these people, I have received a bill for $14.79 with no explanation of the charges. My appointments were always fully covered -- why am I being charged now? Disputing the charges ASAP. Do not deal with these people if you can avoid it!

Be careful - Calli schedulers made a date mistake when scheduling my appointment, then tried…read morecharging me a "no show" fee of almost $100 for that appointment that I didn't make. If they had been professional enough to give an appointment card when scheduling the appointment, or given a courtesy reminder (phone, mail, anything), then the error would have been caught and corrected ahead of time. Needless to say, I was pretty surprised to receive a bill for a "no show" when my appointment was still a week in the future! I called to inquire and have it corrected, and instead was told "too bad" by the therapist and then hung up on. Yikes. I was seeing this therapist for help with treating my anxiety - but since their business practices and troubling customer service seem instead to exacerbate my anxiety, it looks like I will need to find a new therapist, asap.

The office staff is very helpful when scheduling an appointment…read more Dr. Johns takes the time to understand my history and discuss treatment plan.

I was able to get my first appointment quite quickly. I was paired up with a wonderful, genuine…read moreand caring therapist. Maureen really listens and has really helped me add more tools to my belt in dealing with my PTSD and anxiety. The staff is great about getting appointments that work with your schedule and they are always so very patient. Highly recommend for mental health issues. The also have Spravato, which has helped also helped immensely!