Came in and replaced my shower valve, were very clean and did a great job. I'd go back again if I…read morehave the need in the future!

Scheduled an in-home appointment (they confirmed) to see how much a water softener would cost and…read morethey didn't show up or reach out to say they wouldn't make it. Still haven't heard from them. Frustrated considering we planned our workday around their midday visit. No idea on actual quality of work, but poor customer service given this experience.

Thorough, knowledgeable and professional. Had some Northern Plumbing technicians in to look at my…read morewater heater. They did a thorough inspection, identified the issue and recommended a common-sense solution - what's not to like? Excellent work.

Northern Plumbing's prices are extremely high and the quality of their past work was extremely…read morepoor. They charged me a $250 trip charge while another plumber charged me a $40 trip charge. Northern Plumbing wanted over a $1000 higher price for the same water heater that a competitor charged me. The Northern Plumbing plumber that came to my home was very good, courteous and knowledgable but the current and past owners of Northern Plumbing overcharged me and the quality of their work was very poor. Buyer beware!

service is awful. I've been a customer for 25 years and just now. 2024. they decide to argue with…read moreme for fifteen minutes when I wanted an estimate of what I am paying for monthly. he refused to give me a quote. I was trying to figure out why I'm paying so much and it seems only by they are charging me $80. I've got my bank accpunt that shows me exactly what I've paid all year and it's not adding up. so the guy refuses and insists I pay $42 when I just paid $50 I'd find another water service. they are crooks.

What a HORRIBLE experience!!!!!!!!!! I would tell every single person to use anyone BUT Culligan…read more The frustration and poor customer service I have with this company has me in tears. With two children under 2, I was so excited to be able to have soft good water for them. We had a grear consultation with the sales man, but beyond that it's been horrendous. Installation happened, and long story short, I'm disgusted. I woke up the next day after installation to a flooded utility room, that went into family room, bedroom, and hallway. This was due to the fact that tech. man UNPLUGGED our sump pump! In the spring in MN thought this was a good idea, and failed to tell us this. Tech man claims he told us and that we were going to get an adaptor to have everything plugged in. This did not occur so it's his word against ours . We had to find our own restoration company to come dry the place out and to assess damages (culligan didn't help out at all! But wanted us to send them the invoices). The damages included, all new carpeting and padding needed in the entire basement. We also had to find our own company to come and figure out the cost of replacing all of that (culligan wanted us to just send over those invoices). After WEEKS of waiting to hear back from Culligan's insurance, we have found out they will only cover the restoration coming and drying everything out, but not any of the fixing of damages. Why? Because our word against theirs. And insurance said, "moving forward we have instructed the tech. man to not leave softener plugged in over the sump pump." Helpful now, huh?! I have NEVER in my life dealt with a company that hurts customers over their service that was provided. I would refer no one here.

I suggest anyone else but Rol Air. Rol Air caused 27,000 dollars worth of water damage to our home…read more Will not discuss a refund with us, someone made a decision we will not be getting a refund without even discussing anything with us & the impact this has had on our life. Not pleased with customer service.

They sold and installed the wrong part for our furnace. We had to hire another contractor the next…read moreday and pay for the correct part AGAIN. They refuse to give us our $468 back for a part that was completely useless!! Do NOT whatever you do use this company. They are scammers!!!

Gotta give these guys some due credit on Yelp. Both Brandon & Wesley come out after finding the…read morehard way that I needed a sump pump. While it was costly, it was a fair price and both of them were great to work with. Recently we decided we wanted some additional work done and they both remembered me from a year and a half ago and we're as great as the last time in providing an estimate. I'll be going through them again for the latest project and any future needs. Don't let the other reviews for them deter you from using this company.

This review is for Ben Franklin Plumbing; I don't know if they are from the "North Metro" area of…read moreMinneapolis. Yes, they showed up within the time window stated. That's the only positive part of their visit. The person was here for less than three hours, he did more talking than anything. Replaced an old elbow pipe and installed PVC. Charged me $1000. Absolutely unreal. I still don't have an itemized invoice. I will NEVER use them again.