Love Love Love these guys !!!! The whole staff is so wonderful and the maintenance men are so…read moreknowledgeable when it comes to fixing things around the house ! They definitely are angels in this pandemic allowing me to make my rent payments in a manner that allows me to be able to pay other bills on time as well ! they have the best houses the best staff the best maintenance men and they have hearts of angels this is no ordinary rental company! ' To all at PAM , have a happy , safe and blessed holiday and happy new year from the nicksion family!

They are horrible! We have a gas leak and had it since we moved in. We energy put a temporary fix…read moreon it 6//1 and it still hasn't been fixed. Our dishwasher doesn't work and has rust all the way through the racks. They refuse to replace it and are lease states we have working fireplaces. Not true! We have bats living in our chimney! Still have not fixed this. We were also promised fresh paint and new carpets and still haven't gotten them fixed either. We were told the retaining wall in our would be fixed due to a previous flood that before we were moving in and it wasn't properly fixed because we now have flooding in our basement . The pump was also supposed to be fixed and is not. They are horrible. I'm done with them and now seeking further action

Had Ramsey Property Mgmt come out to tackle my very overgrown, horrible yard. He figured it would…read moretake a day, *maybe* have to come back the next day for a couple hours. He spent from 7am-5pm (dark) Thursday, Friday AND today, Sunday, working on my yard. Big project, and he's still here working. This kids a very hard worker! I'm going to have him come back in the spring to maintain my lawn and do some more work out back. Very honest, stand up guy/business.

I called for a quote and Tyler called me right back, he was very friendly and knowledgeable and his…read moreprice for the work I needed was very affordable.

Emails go unanswered. Last minute issues aren't communicated, such as water being shut off to…read moreentire building. Some rules are enforced, while other rules don't always apply. Condo owners gladly did yard work free of charge, yet "someone" was hired to tend to the plants. Agent could use lessons in cooperation rather than confrontation.

We have mixed feelings about the service we receive from Elite through our Condo Association. On…read morethe one hand some of their service is fantastic and professional. On the other hand we receive promises from KA there that are never followed through or completed. In addition, we never receive follow through calls as to updates or status. We tried to communicate this information to their management however KA only called our Association rather than return our inquiry directly. We consider this poor customer service skills. Concerned Homeowners

Relatively clean for now but neighbors keep feeding animals although reported to tye office. Mice…read moreare present. The grounds are no longer tranquil that once included a bridge and stream. Bridge has been gone over a year and the stream has been dried up for at least three years. Furthermore, there is debris and garbage in the stream. So many trees were torn down. There isn't any security measures in place. For instance, there aren't any security cameras or secure entries to the buildings. Construction is poor. Noise is terrible between the floors and walls. Management is forgetful. Any work is too much work for some maintenance team members. Coats can't be put in the cost closet because if a sleave bumps into the door, they fall off the hinges. They put very cheap contact paper on very old shelving in the kitchen and are claiming that I did. Also, there was water damage in the apartment at least three times because they couldn't figure out that the drainage hose for the air conditioner needed to drain into something. Bad experience. ​​

Willow Creek had been home to my husband and me for the last 9+ years and the only reason we moved…read morewas because we finally were ready to buy our own house. In 2008 we had moved into a one bedroom apartment and after a few years, moved to a two bedroom after we got married and wanted more room. Overall, this has been a great place to live! Yes, we did have a few negative experiences living there and I'll start with those: 1. We have had a few bad neighbors, but that is a common thing that can happen with apartment living and not the fault of the management. 2. The first year there were a lot of issues with snow plowing but they must have changed companies because the plowing got better the following year. My only issues with snow after that were the people that did not move their cars for the plowing. When you go to your car and you still have to walk in snow because the car next to you didn't move, that can be frustrating. 3. We did have an issue once with mold because of a leaky air conditioner in the above apartment. They did take care of it however they missed a few things and had to come back after I complained and sent them pictures of what they missed. This was however, previous staff that no longer works there. Our good experiences by far, outweigh the few negative ones. The current office staff is great. Ashley and Greg work in the office and they are both professional, helpful, knowledgeable, and friendly. Josh the maintenance manager is awesome as well. They all take care of things immediately if you have issues. I have not had to call twice for the same thing with them. Willow Creek apartments are well priced. There are some newer apartments close by off of Barker Road and they are a couple hundred dollars more for smaller apartments. W.C. is close to the freeway, restaurants, shopping, and activities like parks, movies and roller skating. They have a small dog play area on site, as well as a pool, tennis courts and a grilling area. We lived in the newest building, which is a pet friendly building. Yes, you can hear dogs barking. But I would much rather hear a dog parking periodically then loud music blasting from someone's apartment. Other than periodic music from some neighbors who didn't realize it was rude to play music that loud, we never heard anything else through the walls. Yes, we would hear doors close or people talking sometimes just outside in the hallway while sitting in the living room. But our next door neighbors had a baby and their child's room was on the other side of our living room and we never heard the baby cry. The only time we ever heard him crying was when we were in the hallway - like opening the door when we came home and the moment we walked into our apartment we couldn't hear him anymore. The grounds are kept up well. Since Ashley took over as manager, she has been taking care of many things to make the grounds more presentable and safe. If there is a light out, Josh will take care of it right away. One time a hot water heater was leaking in the hallway - I called to let them know and they were replacing it that very evening. The current staff is clearly very efficient and reliable. I would 100% recommend this complex to anyone looking for an apartment.

This company has rented a house next to us. And this tenant they have has garbage all over the…read morealley. We've contacted the company and they barely want to do anything about it. We've owned our home for the last 13 years. And the amount of animals this garbage has attracted has caused us to call an orkin tech. Now we are spending money for their tenants issues. Please be advise of this company. We've contacted our alderman as well as the City. There's still an issue. Do not use this company

This company ran the property I rent from and are the absolute most unprofessional, rudest,…read moredemeaning group of people I have ever experienced !! They are consistent when it comes to needing something from you ( like re-signing the lease 2 months in advance ) but when you need something - never expect a quick response. Phone calls, emails are NOT responded to - and specifically - an Amanda that works here is the worst of the worst. Rude, degrading, short, and unprofessional. They raised my rent $60 !!!!!!!!!!!! on my 3rd year of renting from them. They raised their late fee from $25 to $100 !!!!!!!!!! Also - planned to charge people $50 to RE-SIGN another lease !!!!! Most money hungry company ever dealt with. Luckily a new company has come in and taken over and I am RELIEVED !!!!! AVOID THIS COMPANY AT ALL COSTS !!!!!

I called and they have no voicemail or menu or any way to reach a real person. Avoid these people…read morelike the plague!!!

Although I ended up going a different route to find my apartment, when I was working with My…read moreDwelling, it was a good experience. Chris (I think) took the time to hear what I was looking for, and even though what he had available wasn't a slam dunk, he still took the time to show me some options. What was available at the time was a little more than I wanted to spend, but when I look to move again, the first people I'll talk to is My Dwelling.

Better Options!!! Waupun finally has more options for renters!!! it's unfortunate that you don't…read moreget the appreciation and support that is deserved especially after being a solid renter for over a decade, but that just speaks to the kind of tenants and management they now have. If you want quality quiet and respect you won't find it at any Decker owned properties. And if you bring any concern to their attention you are NOT supported. Thankfully Waupun does have a great police department who does their job effectively and efficiently!! Thank You to them...

Decker Properties: overpriced, cheap updates, poor communication renter needs ignored.read more

Ben Kostka is a slumlord. I left a Google review detailing my experience as a tenant which aligns…read morewith every other poor review given here, and he actually replied with an emoji of his tongue out. Like my housing and dignity and life were a complete joke to the man. Under no circumstances should you trust this person or his partners with your housing

do not hire this real estate management co. out of hundreds of residents in our condo association,…read morethe greater majority has had unaddressed maintenance requests and inquires for almost 2 years. we are looking for a replacement agency. it's as if this one does not exist for anything other than to collect money. disgust and outrage.