I am so thankful for this wonderful place. So respectful and our mother was taken care of so beautifully! I have been to a few funerals in my almost 62 years. Never have I seen someone taken care of as well as her!! It has been over two years now and I still feel so grateful to them. They were all very kind, respectful and professional. read more

From the first interaction I had with everyone at Robert L. Crooks Funeral Center 3 years ago to my last phone conversation an hour ago, I cannot say enough good. In every single instance they are professional, knowledgeable, kind, sensitive and willing to go the extra mile to guide you in preparing your loved ones for their final resting place. When my Mom passed away suddenly 3 years ago, Robert sat with my Dad and I to guide us on our decision making. He offered information and ideas and then sat back and let us discuss what we wanted to do. There was no pressure in any way and never tried to talk us into anything we didn't want. As I had never made these type of arrangements previously Robert's input was greatly appreciated. At that time I also met and worked with Dan & Caralynn Appenzeller who are knowledgeable, caring and so willing to do anything they can to create a service and environment that you want for your loved one. Everything was beautifully arranged and I knew if there was anything else I needed all I had to do was ask. They were all there for Dad and I not just in words but in actions. Fast forward to 2 1/2 months ago, without going into detail my Dad passed away. One of my first stops was Robert Crooks Funeral Center and everyone again surpassed my expectations...and they were high based upon my previous experience. I again sat with Robert to discuss making arrangements for my Dad and was pretty much following what we had planned for my Mom. While checking everything Robert determined the price had actually been reduced on a couple items and he passed that on to me. Honesty as well as compassion goes a long way with me. I spoke with Dan and Caralynn whose concern and occasional humor went a long way toward helping through. They helped by giving me a referral for Pastor Jeff, Community of Faith Church in Lewisburg and Eaton, to conduct the service. He somehow managed to capture the essence of my Dad in a one hour meeting and delivered a service that I will forever be grateful for. Dan made sure I had the paperwork for the Veteren's Association in order to make sure my Dad had the military honors at his graveside for his military service. I'm not certain I would have even thought of that without their help. I also want to thank Stefanie for the lovely slideshow that she created for Dad's service. The first one she had done on her own and it was perfect. Checking the files for Mom & Dad, Stefanie realized something had been paid for twice. They called me and immediately issued a check for the amount. Trust me I would have never know...honesty, again. Everyone and I mean everyone went above and beyond what was expected. The comfort and understanding they shared and still do when I call or email is beyond the normal level of service and professionalism. You truly feel they are speaking to you as friends. When I realized that I needed to do some pre-need planning for a relative, there was no one else I was going to turn to other that Robert L. Crooks Funeral Center. Robert gave me options and worked with me as I talked with my relative to determine what his wishes were. Again, they were phenomenal. To draw a close to this very long post (and I could say more) I want to add that they take great pride in maintaining the grounds at Preble Memory Gardens. Everything is always trimmed and looks well tended and I love the flags that are put out for certain holidays. Thank you for all you have done, and still do, for my Mom, Dad, my family and myself. You are ultimate professionals while maintaining a human touch. read more