If I could give them NEGATIVE stars, I would! They are horrible and so is their location in…read moreGriffin, GA. DO NOT USE Them, unless you wish horrible things to happen to your loved one! The Riverdale location has a nursing director with a horribly nasty attitude and my grandmother came home covered in bruises, which indicated a fall, but nobody would own up to what happened to her. When I picked her up from 2 nights of Respite care, she was in a chair with a locking tray table in front of her. Evidently they used it to restrain her as best they could, since it is illegal for them to actually use restraints. My grandmother is mobile and wanted to walk around with her walker, evidently they didn't want this, so they locked her in the chair. Her clothing was all soiled and in a plastic bag. Mind you, she doesn't soil her clothing at home, so she was obviously unable to get to the bathroom as needed. She was served pureed food, when she eats regular food just fine, and the bruising all down her body was horrific! When asked about the bruising, which wasn't discovered until we got home and changed her clothing, the unpleasant nursing director acted offended and offered no explanation. Our hospice provider, who has a contract with Christian Ministries to offer respite to their patients, tried for several weeks to get someone to call them back to discuss the bruising and nobody would return their calls! They made the decision to not send any of their patients back there, after this incident. This, and the Griffin, GA location are privately owned by someone who is obviously only interested in the Medicare dollars that they get from the patients! They want the patients to stay in bed and leave them alone and it shows! I was hurt that I allowed my grandmother to experience this kind of humiliating and negligent treatment! Our loved ones deserve FAR better than this kind of treatment! I only used the Griffin location, because they were run by a different director and seemed to be more concerned about the patient; however that changed on her 3rd stay, when they weren't watching her to the point that she escaped from their building and went across the street to the Fire department to beg for someone to help her get out of the place. They then began sedating her and she ended up falling a total of 3 times and ultimately ended up in the ER. They are HORRIBLE and their Owner (Mrs. Odom) is a coward for not returning any phone calls to discuss the negligence and unimaginable treatment that they provided! BEWARE! This place is not where you would send anyone, not even your worst enemy deserves this kind of treatment, much less our weak elderly loved ones! I have reported both locations to Medicare in hopes that they funding will stop and their doors will be forced to shut for good! If they haven't already, their negligence will kill someone!

I have given them multiple chances to redeem themselves but they failed so I will write this…read morereview. My take on Hospice. We did both in home and inpatient. The caregivers inpatient were overall amazing. Its the promises they made to entice you to bring your loved one there..... and then fail and fail again that you need to know about. Hospice is pretty much no care other than cleaning. What we really thought we would get was professional counseling. We were promised counseling for our mother who was losing her husband of 70+ years, for their children, grandchildren, great grandchildren.... Nothing like we were promised. We were told after he passed they would reach out and support us and her the next week and never heard from them. I called and asked... no call back. I called again... finally someone said they thought we lived on the opposite side of town ????? They even made an appt with our mother before christmas, having me leave work to be there and then stood her up. So, remember all the bells and whistles arent going to be there. The staff at the facility was great... just the sales pitch and delivery was way apart. Still waiting for them to fulfill their promises but, they got their money and moved on. I was offended when i received a solicitation not once but twice to donate money to their foundation.... the literature even mentioning how they offer bereavement support. They offer but they just dont deliver.

We had a beautiful experience with Seasons. Mom was under their care for a month and a half while…read moreliving in our home. They went out of their way to make sure she always had her medications to keep her comfortable - including one time when a nurse drove back and forth to obtain a signature from a doctor for a new script. She wanted my Mom to be comfortable over the weekend and was determined to make sure she had it as soon as possible. The delivery driver, Micheal, always called before he delivered equipment and was extremely kind with Mom. Our nurse, Asiyah, was a dream. My Mom had the utmost respect for her because she was so compassionate as well as a great listener. I adored her because she was readily available by text, called me often, listened, and genuinely loved Mom. Mom had visits from sweet Caroline - who referred to Mom as Mama as she tenderly helped her shower, or give her foot rubs, or even just watch Judge shows. The music therapist, Anna, was such a calming presence. She has the voice of an angel and has a repertoire of songs to pull from - she even sung some songs in Spanish to Mom. Everyone we met was so kind and patient - the chaplain, other nurses, social workers... and were all available via text - it felt so personal. Even after Mom died, the texts and phone calls kept coming in to check on me, offer grief support for the children, and to share their love of Mom. My only feedback would be to work on the response time with the toll-free number - it could be more efficient. However, I am so grateful that everyone gave us their cell numbers and were available via text or call when I needed them. I highly recommend Seasons.

Our family is deeply grateful for the care that Foglim Hospice provided for my father before his…read morepassing. The entire team was professional, compassionate, and hardworking. Most importantly, they showed deep respect for our family's culture and religion, which meant so much to us during such a difficult time. They not only cared for my father with dignity and kindness, but they also supported my mother, brother, and me in ways we will never forget. My father truly loved all of the staff--especially his CNA, Josephina, who went above and beyond to make him comfortable and cared for. We cannot thank you all enough for the love, patience, and support you gave our family. Foglim Hospice will always hold a special place in our hearts. The Hai Dang

if I could give this company a lower rating than 1, I certainly would. I have read other reviews…read morestating that the nurses were rude and the company was subpar at best. I never even got the opportunity to even see a nurse! I was told they would call to schedule a time for a visit and that NEVER happened. I left a total of 6 messages requesting a call back and still nothing. I would not recommend this company at all and please do not use them. Awful, just awful. Big fat F for these guys.

The staff at hospice Atlanta is outstanding! My team that consist of nurse Susan and CNA Jackie is…read moresecond to none! My mother is 101 and fell and broke her hip. She is now bedridden. Jackie comes 3 times a week to bathe her and surround her in caring comfort. We consider these 2 ladies part of the family! We love our caregivers! I would like to commend hospice Atlanta for providing us with an excellent staff! Mrs. LM Evans.

I do not recommend this business. The owner is not professional. On Christmas, 25 December 2023,…read moreClaudette owner/caregiver of Faith and Hope Personal Care Home was angry because I brought my mother back to the personal care home at 9 pm instead of 7 pm. Her curfew. I explained it was a one time occurrence due to it being a holiday. Not to mention, I reminded her that prior to getting my mother I informed her that I would not have her back before 7 pm but, she did not care. Resultantly, Claudette put her hands on me by putting her fist to my face. I told her that she was not professional. She replied "I'm being real." I am the daughter of one of her ex-clients. During Thanksgiving, she stated family members should pick up their loved ones. As opposed to them remaining there in the personal care home. Claudette was relatively persistent about that too. Other families took issue with this. Claudette is temperamental, especially depending on her audience. Whenever I would bring to her attention a concern about my mother's hygiene, Claudette would immediately become defensive and argue. I would schedule morning doctor's appointments for my mother and asked Claudette to have her ready to pick up at 9 am. Claudette would complain about me picking my mother up at 9 am in the morning and said that I needed to schedule her afternoon appointments. Claudette ultimately had her ready but the fact that I had to be subjected to the back and forth first was too much. One Saturday afternoon I called Claudette and asked if she could have my mother ready at 6 am to pick up on the next day Sunday for Church. She immediately said no and began to fuss about having to awaken so early. Ultimately Claudette had her ready but again, I should not be continually subjected to the immediate attack by her. Many other instances could be listed where Claudette lashed out but, I am going to stop here. I do not believe Claudette is a bad person. She is kind at times but appears overwhelmed. Claudette has done an unkind thing to me and has said unkind words. I do want to reiterate that Claudette is unprofessional in her inability to take constructive criticism on the care of a loved one and is too temperamental for her occupation. I just question what happens or could happen when she is agitated by her clients. I have mentioned to her on several occasions that she should get help in her personal care home. One last thing that should be mentioned is that Claudette's husband was sarcastic and condescending while he inserted his uninvited opinion on issues that had to do with the care of my mother.

From the owner: Faith And Hope Personal Care Home is a memory care provider in Jonesboro,Ga. The staff at at Faith…read moreAnd Hope Personal Care Home provides supervision and are able to remind residents to attend to activities of daily living such as grooming,toileting,medication monitoring ect...Staff are on service @ (24) twenty four hours a day seven days a week ,it is also a secure property. There is a computerised system that alert staff if a resident attempts to wander to an unsafe area. It also equip with cameras the facility.At Faith And Hope Personal Care Home you can rest assured that your love ones is safe because nurses is on staff and doctors is on call