The people at PR are truly a blessing. Having it already be such a difficult time, they were there…read moreevery step of the way and we were always met with compassion and sympathy. I couldn't recommend this place more in the circumstances. Thank you guys so much

Thank you so much for your beautiful work and the kindness of everyone that works there. The…read morehandcarved urn is so beautiful, you can tell the care and detail you put into it, the swatch of fur keychain, the paw print and nose print...all of it means so much to me and is so wonderfully and thoughtfully done. Thank you for taking such good care of my girl, Ruby.

The respect and kindness of the people in this place was quite moving for us in a time of sudden…read moregrief. We am so grateful for this team during my boyfriend's cat's passing. I wish I could remember the name of the woman who helped us during our appointment. Thank you guys for everything. Zeke peacefully remains beside us every day because of you.

Peaceful Pets picked up our amazing and beautiful fur baby on Monday afternoon, June 15th to have…read moreher aquamated. I called Peaceful Pets 3 times on the 15th of June to make arrangements and asked for her favorite towels and toys to be placed in the aquamation machine with her. They told us that they can be placed into the machine with her, but they will not dissolve. We understood that and asked if they could just place those items in the machine with her at least. They agreed to do this. We asked for the towels and toys to be returned to us so we could put those items (wet or dry did not matter) on the shelf alongside her urn. 2 of the Ladies that answered the phone when we made the arrangements added those wishes into the notes in the computer (bold and larger fonts). 3 times I called to make sure the notes were in the system for the people in the back to see who were doing the aquamation. 3 times I was told that the notes were in it. We even took the most expensive package they offered and chose a different urn than the one that was in that package. We chose one that looked like a White Angel Bear with Wings (our fur baby was a longhair domestic baby who looked like a Persian). My husband always said that she looked like a little Teddy Bear, that is the reason we chose the Angel Bear Urn. When we received her urn back that Friday, June 19th, 2026, we noticed that her towels and favorite toys were not in the bags we received back from Peaceful Pets. I called them and asked them about those and where they were. I was told that the towels and her favorite toys were thrown away like trash. The arrangements and our last wishes were ignored completely and basically overflown when they read what was in the system. HOW CAN THIS BE OVERFFLOWN WHEN IT IS BOLD AND WAS WRITTEN WITH A LARGER FONT????? This is completely unacceptable!!!!!!!! We are so hurt by this. First, we lost our beloved fur baby completely unexpectedly and then our last wishes were ignored like they did not matter. We wanted those things back because they belonged to our fur baby and NOT Peaceful Pets! Those were not Peaceful Pets things to do with what they felt should be done with them (throwing them away like trash). Those were supposed to be put onto the shrine we created. Those were her and our last wishes! We were also told TWICE that someone from Peaceful Pets would call us back to explain how this could have happened. Well!!! WE ARE STILL WAITING ON THAT CALL (FOR THE LAST 5 WEEKS)! Peaceful Pets does not care at all. We even took the largest package they had, which was the Platinum Private Package because our fur baby meant the world to US!!! We did not put the toys in there with her because our "Trashcan" was full or we did not have any other way of disposing those!!! THOSE WERE HER TOWELS AND TOYS, AND NOT PEACEFUL PETS THINGS! And again, there was no phone call from the Supervisor explaining how this could have happened after we were told on June 19th that those items were disposed of by the people doing the aquamation. We called Peaceful Pets again 2 times a week later and were again told that we would receive a call from the Supervisor about how and why this happened. Again, that was 5+ weeks ago. Still no phone call. They care about the money but not about the fur-babies they are supposed to take care of during the aquamation process. On their website, it states: "We will care about your fur baby like we would our own"! If they care about other grieving pet parents' babies like they do their own, I feel very sorry for their pets! Those people who did this do not have any business working at an aquamation or cremation for pet company! THIS IS UNACCEPTABLE! We are still very hurt and very angry. We trusted our fur baby to Peaceful Pets DFW in Arlington, TX and now would not even bring a plant to them to be re-planted! Absolutely horrible Aquamation Place!!!!!!!!!!

I'm very dissatisfied that you would lock your gates so people could not visit thier loved fur…read morebabies ... do better cause we all love our fur babies and it's not fair we can't visit them

We were blessed to stumble upon Bluebonnet when we were faced with having to help our beloved Izzy…read moreto the Rainbow Bridge. The service they provide is a difficult one but they do it with such compassion that I felt like we were family during the whole process. From the wooden box, to the beautiful bag, certificate & Rainbow Bridge poem, we were blown away! They are worth far beyond 5 stars! If you ever find yourself in need, I hope you will call them. Thank you again for showing our precious girl the love she deserved at the end of her journey!

I don't want to write this review because it hurts so much but I did want to come on here to say…read morethat Fond Memories is very appreciated. Thank you for handling our baby with care and sending him back home to us in one of the most beautiful boxes we could have asked for. It's beautifully colored like his coat was. The paw print is priceless... we never realized how big his paws were because he would never let us touch them. I really appreciate yall for doing the job you do... I know it can't be easy. It's not easy for us to say goodbye either but it brought some relief to my heart to see our boy given back to us with such dignity and respect for the wonderful animal that he was. God bless you all.

My 17 year old dog had to be put down. I wanted something special to remember him by so I ordered…read moreHIS paw print. What I got in return made my heart drop. An obvious fake casting of a dog paw. This is not him, a child could tell this is a fake paw print. I am disgusted and so sad. This was $70 btw. There's a special place in hell for people like this.

The hardest thing I've had to do so far and they made the whole process that much easier. They…read moreshowed so much compassion and kindness. I was consumed with grief and kept calling out of worry and even showed up before they finished because I was so anxious about leaving my baby there. But they were so understanding the whole time. It really was the worst day and I'll never forget the care in which they treated my little boy with. I'll miss him forever but they truly took such good care of him in his final send off. I'll always be grateful for that.

They went above and beyond to take care of my Buster baby. His box is absolutely beautiful and the…read morespecial notes and cards were so sweet. They had the honor to take care of my last forever fur baby and they did an amazing job! Thank you all so very much!

Have unfortunately had to use them twice for pets. They are very friendly and compassionate. The…read moreowner came to our house to pick up pet and had the ashes back to us very quickly in a nice custom box.

Called numerous times, left multiple messages. Calls not returned. Not available to answer phone…read moreduring business hours!!! Will not be using their services!

We took our little fur baby in three times over two days, and honestly the care we received meant…read moreeverything to us. By the third visit, Dr. Podriza--who is probably one of the kindest people on the planet--took the time to really look closely at the X-rays and noticed something that needed more attention. We originally thought it might have just been something minor from a nail trim, but our baby ended up needing to stay overnight. The next morning, Dr. Biquet came in, did additional X-rays, and figured out exactly what was going on. You should have seen her face when she solved it--it was such a moment of relief. It was truly their teamwork, attention to detail, and how much they genuinely care that made all the difference. I really feel like they saved my dog, and I'm so grateful. I would absolutely recommend them to anyone.

All the staff approached my pet's issue with urgency, care, and professionalism. In addition,…read morethere was an issue with a pet owner who suffered an injury that the staff addressed quickly and with sensitivity to that person. Finally, there was another dog who arrived in extreme distress. I was impressed with the speed of the team's response to get that puppy back to a stable condition and empathy they had for the distraught owner. I was there for less than an hour on a late Sunday night and saw some great work!

Compassionate. Professional…read more Patient and KIND. Pet Memories of Rockwell Texas went above and beyond to take care of our unique situation. Miss Dee and Mr Nick in particular were amazing. Thank you for everything.

Pet Memories provided a compassionate and respectful experience during a heartbreaking time. I…read moreappreciated the gentle care and dignity they showed me and my sweet baby angel. Their promptness & beautiful location made the experience a little less difficult.