I had a follow up procedure and applaud Dr Curtis and his surgical staff for an excellent…read moreexperience. However, upon arrival I presented my dental insurance "explanation of benefits" and previous receipts as there appeared to be a discrepancy, and dental offices always seem to estimate the customer payment portion when services are rendered. When I presented my question to the front desk attendant she immediately said the person that handles "that" is not here. But, she went on to increase the tone of her voice while attempting to explain the way billing works. I asked her not to raise her voice at me as I simply asked a question. (I was sure to be respectful in my tone and volume as I, too, work in the medical field and understand customers receive varying receipts and EOB's. Also, other customers were in the waiting area and could hear everything.) I simply had a question about my portion of the payment. Another employee standing to the right of the desk attendant heard this exchange and rolled her eyes. So, my only concern is for front area staff to routinely receive customer service training classes and be continually reminded by an office manager how to respond professionally to customers that pay hundreds, or even thousands, of dollars that eventually pay their salary. IMO poor customer service is what harms all businesses and especially the small business owner.

My dentist sent me there saying he was a friend and had a 3d x-ray. The doctor was very…read moreprofessional but I could hear giggling and carrying on in the front on the office. The doct did take several x-rays before doing a very expensive root canal. I have other root canals in the past but I had a lot of pain after this root canal. After going to my own dentist several times in the next 5 months and having to go to my family doctor and also pulmonologist because I kept getting sinus infection, ear infection, bronchitis, and a constant headache all on one side of my head I finally went to a different dentist only to find out the root on that tooth had crack the whole way down the side. My tooth had to be pulled. So much for that 3d x-ray machine.

Finally Pain Free, therefore an Outstanding experience... Thank you Dr. 'O'…read more This was my third root canal. The first was a horrible experience; the 2nd I believe the doctor (now retired) diagnosed the wrong tooth since the pain never subsided. As you could imagine, on this visit I was a little reluctant and very skeptical, if not bordering on sarcastic, when Dr. Ibukun O. Olagbemi (AKA Dr. "O") enter the room. I was prepared for war, however Dr. O's bedside manner and soothing tone quickly changed my mood. As I explained my past experiences she spent additional time diagnosing where the pain was originating from. Much to her chagrin it turned out the source of the pain was deep in a tooth that was two teetch removed from where I reported the pain. Over the past two years no one was able to locate the source of this pain. The X-rays did not show anything, and the exterior of the tooth had no defects. Dr. O is very skilled, I was shocked when she indicated she was already done. I enjoyed the dialogue between her and her awesome assistant during the surgery. I had very little pain the days following the surgery. Therefore I needed very little medication for pain relief. If you are fortunate enough she may even serenade you with her beautiful voice as she did me.

Different dental practicioner, same statement : I hate going to the Dentist. Needed a root canal…read morein broken lower front tooth. My dentist referred me to Endodontics Assoc. I made an appointment with Dr. Henry Rankow. Went today at 9am. Scared to death. Survived the needle stick relatively well. Dr. Rankow took his time injecting the novacaine. He is a super friendly, kind individual. It was a relatively painless procedure. I was done in around 45 mins. It is 9:31 pm now and I've had no pain. I have to go back for a second root canal in another tooth in November and having been there once now, I am much more relaxed about returning. The staff are friendly and his chair side assistant was very kind and knew exactly what the dr was doing at all times and was ready with the equipment and supplies needed in a flash. The cost for the root canal was $650.00. I got a 5% discount for paying by check or cash. Please ask your dentist to refer you to this practice if you need endodontic work.

I haven't been there in a few years because my insurance changed and they no longer accepted that…read moreinsurance finally got insurance after five years that they do except was excited to go back, set up an appointment for a cleaning and asked them to make sure that they accept this insurance before I got there called three times before my appointment to make sure they got things straightened out they said just come in everything's fine I get there. The waiting room is full. They're embarrassing. The crap out of me telling me I have no insurance, which I did after sitting there for 20 minutes. Flustered don't even know what I filled out on the papers that they gave me because they kept calling me up to the desk how embarrassing to me you need to reschedule after you get your insurance straightened out come to find out they wrote down the wrong birthdate of my husband, which is why I was showing I had no insurance so I rescheduled where they gave me like six different times that they kept changing. Finally, they settled for two said I needed two appointments. I said you know you had me so confused that I hope you have me on the list the day before my appointment no problems. I have it in your notes. We will be calling you before your appointment for a reminder that never happened and that day it snowed so I shoveled snow all morning to come into the house to find out that they were open for three hours at my appointment happen to be in the middle of those three hours that I have now missed so I went to reschedule and was told by Tori that their policy is once you miss an appointment you're wasting the doctors time so we will no longer be able to see you how nice so I called to talk to Hannah took me six times. I had to pretend I was somebody else to get through to her because Tori and Hannah seem to be best friends and work well together as keeping track of phone calls so you can't get through the only thing they could tell me was you need to find another dentist that we will no longer see you okayed to waste my time but not OK to waste the doctors time OK to promise me I will get a call before my appointment as a reminder that never happened. Yes I'm highly upset. All I have learned from this dentistry. Is they like to teach people a lesson. And punish you to no end. They have no room for forgiveness, which makes me feel that they don't even really care.

Been going there for years and years; missed an appt because I had to put my cat to sleep and was…read morevery upset; got a missed appt fee in the mail. So I sent them a copy of the euthanasia bill to show I was putting my cat to sleep. 2nd only missed appt in YEARS. They called me personally to tell me "We are sorry for your loss, however we have an Office Policy". Just letting everyone know the "policy" of this "family". Shame on you. No compassion anymore and for what, $50??? To "teach me a lesson" as a patient?? It's all about the $$$$$$ here.

I was nervous when my dentist told me I likely needed a root canal. By sharing the process, keeping…read moreme informed, answering my questions and concerns, Dr Devey and his entire staff made the process "uneventful". Their office atmosphere is relaxed and friendly, casual yet professional. They genuineIy cared for my comfort and progress. I have learned there are many worse things than a root canal. I would/will recommend Dr. Devey to anyone requiring Endodontic services.

had an appointment today thought the drs helper don't know his name was excellent his helper was…read moreexcellent however the dr needs work on his bed side manner & to learn how not to hurt people I realize this is a business. I also understand that it's nerve-racking people are in pain and a little more understanding and kindness can go a long way. I would never go back there nor would I ever recommend anybody to this Endodontist.

Friendly, small dental practice in Carlisle. No hard sell on expensive treatments and procedures!…read moreProfessional staff is very attentive too. I recommend this business.

Dr Martin is great but the owner is not Jerry Kaye ! It took me five months to get my new upper…read moredentures ! finally on April 12th the dentures were done ! OH and Betty keep telling me if I was not happy I would get my money back . ($1019.00) Well my dentures were not centered, some teeth are longer on the left side , the front pushed my lip that it gets numb . Jerry is a fast talker he had me to believe my dentures were fine . i called him and asked for my money back and he said no !!Oh and by the way this was the second impression Dr Martin said the were crooked !! You can't trust Jerry Kaye ! I feel bad for Dr Martin he is a good dentist . so if you need new dentures don't go to Smile rite 2

I found this practice under the worst circumstances - with a throbbing toothache. Fortunately, they…read moreaccommodated me with an appointment on the same day that my dentist told me I needed to see an endodontist for a root canal. Dr. Futato and his staff were terrific. While it took some time, the procedure was painless. When I called the practice the next day and told them that I was concerned because my jaw was still sore, a dental assistant explained that it was likely from the inflamed ligament around the tooth and it should clear in a couple of days. And it did.

Not impressed. My son had a root canal done two years ago and during a recent cleaning discovered…read morethe tooth was "leaking" and infected. Our Dentist recommended we go to a Endodontic. Made the appointment. They took my son back to get x rays and said I would come back after the x rays were done. Never called me back. The nurse came out 15 min later and said we are all done. What do you mean we are all done - she said we need to make the next appointment and left. I'm like - "are you going to explain what needs to be done"! They never explained anything. I had to keep asking questions for them to give me the information. The receptionist was very friendly - the back office staff - not so much!