Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

They were quick to respond and very reasonably priced. Communicated well throughout the process.read more

Prompt service. But more importantly technician Mark was very efficient, pleasant , and got the…read morerepair done quickly. All while carrying on a pleasant conversation with the hovering client, me. Very reasonable cost to boot. 5 Stars

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

J appliance was amazing! This was for a washer repair. He contacted me immediately and was here…read morewithin a few hours and the work came out to be less than he initially quoted. Honest, good quality work, responsive. Will hire him again anytime I need appliance repair!

Very happy with the dishwasher repair. The door's spring broke so it wasn't counterbalanced - it…read morewould fall heavily open. It's all good now, nice guy who did the work, no problem assessing and completing the repair.

alex repaired our dryer that was not heating but other wise running . He diagnosed the problem ,…read morefound the needed part at a lower cost and kept us in the loop on what was being done. I would recommend him as a honest and capable appliance repair man. We will use his company again when the need arises.

We called ASAP because our Thermador freezer stopped cooling. When Alex arrived, he knew right away…read morewhat was needed and ordered a part. When the part arrived, Alex came and installed the part and explained what the problem was and what to expect as the freezer cooled again. We will call ASAP again, when any of our appliances need servicing. Thank you, Alex!

If I could give more stars, I would! Exceptional customer service for any appliance repair or…read moreinstall. I have several experiences with this company: 1) Chris repaired both a washer and fridge at a previous condo. The washer had a drum issue and the fridge had a cracked drain pan. 2) At my new condo, a tech from his staff fixed a wine fridge install after Costco did a half a$$ job upon delivery. He properly balance it and fit it perfectly into the tight space. This guy had the patience of a saint. 3) Most recently, Chris installed a new Speed Queen unitized washer & dryer that I purchased from AC Carlson. What I appreciate most about Chris: - honest and trustworthy - clear communication - up front about costs, provides his opinion on repair or replace situations - explains things well - good value for the exceptional service - I think what he charges is reasonable I live in a large downtown condo bldg and have frequently referred Chris to neighbors the past 7 years. I recommend him to everyone I know!

I have been using Chris for years to service and replace my appliances in my 4plex. I appreciate…read morehaving someone I know and trust to explain the what is broken and then get the job done for a reasonable price. Most recently, he cleaned an AC wall unit and got the cold air flowing again. He provides friendly customer service and helps me keep my renters happy.

This is the second time that ARC Construction has come to my home to repair an appliance. The first…read morewas my oven in 2022. Just like the first time, I am quite happy with the result. Vlad #2 was the expert this time and he gave me the rundown for what happened and how he fixed the issue. I was happy with the final cost for the repair. One of the things that I like about the gentlemen at ARC, besides knowing their stuff, is their flexibility. I work a lot, so my schedule is difficult to maneuver around most repair peoples' schedules. Vlad was able to accommodate me and come out on the same evening that I made the request on Yelp. My washer worked perfectly to rewash the load that got interrupted, and I know that it'll be fine. I know exactly whom to call if something else goes on the fritz. Thank you, ARC Construction!

They were fantastic. Vlad quickly responded by text and did great work. Communicated the…read moreproblem and gave a very reasonable quote. ARC has done repairs for us in the past. Those past repairs fixed problems that have not recurred. When parts were needed, they arrived in a day or two. ARC kept us up to date on these needs too. Highly recommended.

I highly urge you to not use this company. Mark said he charges a $120 trip charge to be paid with…read morecash or check only. That was no problem. After I explained what the problem was he asked me what different buttons were for on the machine. The machine was not draining but he never even attempted to inspect the drain hose. He didn't take out one tool or do anything at all. After just a few minutes he said he thought I needed a new transmission (the machine doesn't have a transmission). He said he needed to do some research to see if it was cheaper to buy a new machine or to make the repair. I haven't heard from him since. I don't mind paying a trip charge but isn't it fair to expect some attempt at repair or plan of action in exchange? Why would anyone pay to have someone just come and look but not offer a service? I would give no stars if it were possible.

This company installed a furnace in my house right before I bought it. They left a part out of the…read moreinstallation process that is necessary to keep condensation from the furnace vent out of the furnace. The condensation caused a problem in the furnace which stopped up my whole system. I called the guy about it and he was very rude. I was confused and said the condensation was from the AC and he was very rude about it not being his problem even though he didn't install the piece just sitting inside the furnace. Now I've had another company leave a message for me letting him know that it's not from the AC, but the furnace vent, because he will not answer my phone call. Yes I gave him some choice words. He owes me $370 but I doubt he'll be a gentleman as he was a jerk the moment he answered the phone. I would not recommend this guy for anything. Horrible person.

My experience with Michael "Hank" Lytran was not positive. He provided and I paid him for a…read morediagnostic on my refrigerator. I purchased and installed a water valve, the part he recommended. It did not fix the problem - the ice maker still did not work. I contacted Michael three times asking for assistance to further address the problem. He did not follow up, nor did he reimburse for the service call. On a related note, I watched as Michael "tested" the water valve. After the fact and when I did my own research on how to test a water valve, I learned that Michael did it incorrectly - he did not place the multimeter leads on the appropriate terminals. When I did it correctly, I found out that my water valve was still functional. In other words, something else was the cause of the problem. I am most dissatisfied with Michael's failure to follow up with me. He writes about his business, "Honesty and customer satisfaction are my number one goal." He did not live up to this promise with me.

VERY prompt response to our request and was able to come out same day within a few hours and…read morepromptly diagnosed a failed igniter on our 20 year old Frigidaire gas oven. Very professional and courteous and careful.