Found this company on Yelp, they were very efficient with their communication and even had same day…read moreservice available to look at my dryer Unfortunately I had to reschedule a different date but the tech that came was great, told us what we needed to do to fix it etc Their fees are also very reasonable compared to others I would use them again in the future for appliance repair- prompt and easy to use service

Awesome and quick repair! Very good communication and responsive. Will definitely use them again!read more

Have an appliance issue? These are the guys you call. Collin came out to our house when our Asko…read moredryer stopped working. He was able to diagnose the issue and fix it fairly quickly. Our dryer was up and running in no time. But the thing that stood out was their guarantee and professionalism. The same dryer had an issue within 60 days and they came out and fixed it, quickly and easily without an extra diagnose fee. Major kudos and thanks to Collin.

I'll be honest- the service was great, but there was a lot of miscommunication on price and…read moretimeframe when we called. I did the online form after calling and not getting ahold of everyone. Someone called off the online form and told me it would be a couple days and that it would be X amount of money. Then someone returned my call and told me same day was possible and it would be X amount of money. Long story short someone was there that day to look at our dryer. We paid a service fee and then we paid another time for the item to be fixed. I was a little confused because I thought it would be taken off the total but I don't know. Overall it was fast service and the tech onsite was friendly and fixed our unit in no time. Super thankful that they were responsive, but internal communication could be better.

Very friendly, item ended up not being broken ,it had just flipped over which I couldn't see . He…read moreflipped it back and good to go

He came out very quickly and identified the problem with the oven smelling like something was…read moreburning. He repaired a connection and all okay. He is also very reasonable in his pricing so I paid him a little extra.

Best service ever!! I will call Rogness for all services from now on…read more Service- on time, friendly, clean and super knowledgeable about a variety of items- microwave, stove, dishwasher. Honesty- he didn't try to upselll and showed me how to maintain the appliances. Unlike some other places that usually say- you're better off getting a new one. Price - super reasonable He ordered the part, came back promptly and fixed it in five minutes. Excellent service Can't say enough good things!

The oven on our LG range wasn't heating. First repair service said the part needed wasn't available…read more(this was the company recommended by LG). Called LG who said the part was available. Called a couple of companies. One didn't serve Mpls, several said the didn't service LG. Rogness sent Kevin out who diagnosed the problem, found another issue and fixed everything with parts from his truck. Great service!

Justin did a great job I will have him back again for any repairs. On time explained everything…read more gave recommendations very straightforward.

Horrible communication and customer service. Wish I would have read reviews before hiring because…read morethere seem to be a lot of those same complaints! My husband and I purchased a GE range from Home Depot back in June. We learned at that time that it needed to be converted from natural gas to liquid propane and Home Depot told us they do not provide this service. I researched dozens of sites, plumbing companies and appliance specialist companies, and decided to try JUSTIN FROST from PRECISION APPLIANCE SERVICES. He came out 4 times during the month of July to install the conversion kit, but after his last visit, the burners were not burning correctly. I knew something wasn't right so Justin said he would call GE and get back to me. JUSTIN FROST NEVER RESPONDED so I called GE directly and they sent an appliance repair specialist to us. Unfortunately because someone else had already worked on it, they were not able to help us. They could not spend the time trying to figure out what JUSTIN FROST did wrong and then try to fix it. Even though the GE specialist was not able to help us, he did tell me what was wrong with the installation of the kit: (1) the orifices were installed on the wrong burners so some burn too hot and on other burners the flame does not change at all, even after turning the knob from high to low; (2) it takes 30 seconds+ plus for the burners to finally ignite, which is a safety hazard as gas is constantly leaking while trying to ignite, (3) the screws behind the knobs were all stripped. I called JUSTIN FROST to discuss the situation and he seemed very friendly at first and even scheduled an appointment to come back out to fix the conversion kit. Guess what? JUSTIN FROST never showed up! He never responded to any of my calls or texts and I learned that he blocked my number. We ended up with a ruined range that could potentially be leaking gas and no one to fix it. Needless to say, I have never been so disappointed with someone you trust in your home who leads you on telling you he can perform a service he obviously is not capable of. I strongly do NOT RECOMMEND JUSTIN FROST at PRECISION APPLIANCE SERVICES!! I called another appliance company and they told me that once the kit is installed incorrectly, it cannot be fixed and my only option is to buy another new range, which we did.

I goofed. I thought I had a hum in my new stove. Instead I had turned on a fan on my microwave. It…read morecreated a hum. I called in distress and Eric stopped by on his way home to check it out. By then I had figured out the problem but nevertheless I appreciated your fast response and would recommend your services. Thanks for everything and I'm sorry to have called unnecessarily. Sharon B.

The price for my gas clothes dryer was slighly less than a big box store. Installation was also a…read morebit less. Everything was done in a timely and professional manner. Highly recommended!

Our dryer stopped working so we called the company we bought it from and they scheduled us for a…read more"diagnostic appointment" in 10 days! I wasn't digging the thought of not having a dryer for that long, so found Jay and texted him. He responded 5 minutes later, came out the next day, (Saturday), diagnosed the problem, had the needed part and made the repair, all within 2 hours. Reasonable price, half of what we probably would have paid. Highly recommend!!

Fast quality professional service at a reasonable price. Will use again when needed. Very…read moreresponsive with good communication.

I came here for help with sewing machine troubleshooting and support. I didn't remember how to work…read moreone part of my machine, and had read great reviews on this spot on Yelp! The staff onsite (maybe the couple that owns it?) were a great help with getting me a SideWinder for spooling since mine wasn't working. It was a cheaper option than fixing or replacing my machine. They were very honest and I appreciated them not trying to upsell me. It was great to chat with the male - either maintenance or owner - about his expertise in sewing machines and hear his insight. They offer tons of sewing related products instore and you can tell they've been a staple in community for a while. I highly recommend them for your sewing needs!

My old Singer started giving me problems, so I headed to Gratz to see if they could diagnose the…read moreissue. When I arrived, there was another customer there who was having her machine checked over and said she was pretty sure it had finally died, but she also said she knew Paul would do everything possible to fix it and if it had seen it's last stitch she would buy a new machine at Gratz since she had always received such excellent service. Thankfully, when it was my turn, he was able to quickly identify the issue, replace a part, and give it a tune up. Iin no time my Singer was working better than it had in decades. Thank you for the excellent service. You earned another loyal customer!