Our Frigidaire came from Mr. Rods in Nov. 2005 and it stopped making ice June 2023. We looked on…read moreline at the Frigidaire web page for a replacement and found a similar side by side and found one that was the updated version of our fridge. Have visited Mr. Rods last August when the store was under repair and talked to Mr. Jeff about what models of Frigidaire they carry. When our fridge went bad after 17 years I phoned Friday afternoon and asked about a replacement . I told Jeff what model number we wanted and he told me that he would look into when he could get one At almost less than 30 minutes Jeff called and said that they did have one in stock. I purchased it over the phone with Jeff offering a Monday delivery. I was already had a full Monday so we made Tuesday after 1PM the delivery time. On Tuesday the truck arrived on time and the driver knew us from the first time he delivered appliances many years ago. The delivery and setup went smoothly and quickly as the removal also of our old fridge. The next morning I noticed that the fridge side door some resistance when I open it. The door was not self-closing and also had some resistance closing. It also made a loud cracking noise when I closed it. The next morning I phoned Jeff and he told me that he would have someone come that afternoon to check it out, The service call went well and now all is well with our new Frigidaire and we are very happy with the quick ordering, delivery and service from Jeff at Mr. Rods. All of our home appliances from washer & dryers and all our kitchen appliances come from Mr. Rods in Houma, LA. We highly recommend Mr. Rods as their sales and service are good and quick.

i recently bought a new washing machine and have had to have it repaired three times so far. I…read moreasked if they would trade it for one that works properly and was told to call Maytag. I am very disappointed in the lack of concern. What happened to service after the sale?

Washer needed a repair. Call placed with HW provider and they assigned Broussard to the job. Took…read more5 minutes to repair. Technician knowledgeable and friendly.

Service Guy, Greg, is the best! admin folks leave a lot to be desired interms of customer service…read moreand responsiveness to customer needs. So, if you don't mind having to deal with admin folks to get to the service guy, then it will be all good.

Technician was very knowledgeable, communicated well, clean up working area upon completion and…read morewas very thoughtfull.

I'm so very happy with the service, in my opinion the cost was on the high side but I don't have…read moreany other quotes to compare. My Kenmore washer stopped working and I had no idea who to turn to then I recalled working with Sears many years back for a repair so I decided to try them again. Booking the appointment was easy, I did it online then started getting text updates, The morning of my first appointment, the repairman called me and told me what time to expect him. He showed up on time, diagnosed the issue and after approval ordered the part. The day he came back to do the repair he showed up as promised and fixed my washer, he even gave us a tip or two on how to extend the life of my washer. Like I said earlier it was an expensive repair- but it's fixed now and the price to fix was a lot less than buying a new one. I would use them again.