AVOID THIS PLACE AT ALL COSTS! I don't typically leave bad reviews, but this experience has been…read morebeyond frustrating, unethical, and financially damaging. My husband recently bought a car from this dealership, and it has been a complete nightmare from day one. The car was not as advertised, arrived with a dent, and was missing the air compressor it claimed to include. We've had issue after issue ever since. They were responsible for issuing the license plate, and it took forever. We barely drove the car and immediately noticed more problems: The starter button was delayed, the windshield wiper fluid sprayer doesn't work at all, and just three weeks after purchase, the check engine light came on. A trusted mechanic confirmed transmission issues and said the battery needed replacement, explaining the starter issue. This is not just bad luck, it's clear the car was sold to us in defective condition. Even the mechanic we took it to said we should complain about being sold a lemon. To make things worse, the "forever warranty" that they constantly bring up covers very little. We attempted to reach out to the dealership to find a solution, and guess what? They GHOSTED us. The sales rep, MAURICIO, completely disappeared and showed zero accountability. The finance person and sales team were eager and quick when it came to closing the deal, but as soon as we needed help, SILENCE! The most shocking part? After my husband signed the financing agreement under a specific monthly payment, they sent him a new contract AFTER signing, claiming the bank required higher monthly payments. Completely MISLEADING and UNETHICAL! We are now out $1,800 for repairs on a car we've barely used -- while still making loan and insurance payments. When we finally spoke to the GM, all he agreed to help out with was the bad battery. He quickly retracted that offer when we asked for all relevant documents to be sent to us. They pulled a classic yo yo financing scam on us and all we wanted to do was speak to someone about our options. This was apparently too much for the GM so he won't even help with the battery now. There has been no accountability and NO HELP at all. This dealership lacks customer service, integrity, and basic respect for its customers. We are now filing a complaint with the Better Business Bureau and pursuing legal counsel for consumer protection. We are also requesting full documentation of the transaction. If you're thinking of buying a car here, DON'T. If something goes wrong with your vehicle, you will be completely on your own. This dealership will ignore you, avoid responsibility, and leave you with a defective car and a financial burden. Please, do yourself a favor and take your business to another local dealer.

I have never had purchase that went so smoothly and we left very happy! The manager Brandon…read moredeserves a major RAISE! He went out of his way to help us with the purchase and made sure we were happy. We will be lifetime customers because if him.

Excellent experience with the fine people at Traditions Chevrolet. You can tell they care about the…read morecustomer's experience, because mine was great. From the owner, Mr. Abdul, to the General Sales Manager Jon, to my Salesman Enoe, who was very professional and patient, and who worked very well with my timeline. Small dealership with big character. Thanks to you all. Highly recommended.

From the owner: At Traditions Chevrolet in East Bernard, we are here to make your car or truck shopping experience…read morehassle-free. Please view our business hours and directions page to get specific driving directions from anywhere in the Houston, Sugar Land or Katy areas. Traditions Chevrolet is your Rosenberg area Chevrolet car and truck headquarters. Think Traditions Chevrolet if you're looking for a low priced, low pressure car buying experience!

Requested an appointment online-got a response within the hour!!! I came in at 2pm after work to…read morefix my splash shield. It's that time of the year so I asked if they could add on an inspection if it wasn't too much to ask, and they did with no problem! They took care of me in less than an hour. Tommy was so friendly and gave me updates as my service went on. I will definitely be back the next time I have car problems!!! 12/10!!

Great customer service. Use them for our family cars. Will continue for future services and repairs.read more

These past few weeks when I have been struggling to use my car with two broken external handles, I…read moreWISHED I had the mechanical skills to fix my car. Since I do not, the next best thing was finding LA Auto which is Woman owned and Operated to fix my ride! LA Auto was brought to my attention thanks to the Projects feature in the Yelp App. I sent out a request for a job or service and Yelp broadcasted it to businesses to reach out to me concerning the service. I had initially had a different mechanic before LA Auto that was going to do the job, but a price change occurred before the vehicle was in their possession. Decide to nix that mechanic and go back to the drawing board acquiring estimates for the job. By this point, I had already ordered and picked up my parts directly from the dealership so they would match my vehicle. All I needed was the labor to complete the repair. I was really intrigued that there was a Woman owned and operated auto shop in Houston, so I decided to reach back out to the shop about an estimate for labor. My inquiry was Friday afternoon, so I didn't expect to hear back until Monday. Liz, the Owner, however, was in contact with me in and out the entire weekend asking for pictures of the parts to ensure they were correct for the vehicle based on the VIN as well as making sure they didn't need to paint the handles. She gave me a range on the price for the labor, which I could understand because she never saw the vehicle before- only pictures of the damage. We did most of our communication on Monday which offerred a great opportunity for me to get the car fixed that afternoon since she had an opening. I honestly thought I may have to come back another day to get the job completed because EVERY OTHER BODY SHOP I SPOKE TO said I would have to drop the car off just to get an estimate. I did that with one Pearland body shop and received a quote of over a THOUSAND dollars just to fix some handles! They even stated the labor was high because the panels of the car had to be removed. Thanks to Youtube, II knew that was not the case and Liz the owner and my mechanic confirmed my research as she completed the work on the vehicle in less than an hour WITHOUT removing the inside panels. She worked fast and I was even able to see her work from the office which provides a chair or two inside for waiting customers. A/C is blizzard cold inside the waiting area, so bring a jacket. This is not your car dealership waiting room with tvs and refreshments, so bring your own, but Liz worked so fast I didn't need to indulge in either! Really friendly, sincere, and affordable service from Liz at LA Auto. I am so glad to not only have my car repaired (FINALLY, with the exception of one small part that the dealership gave me in error that doesnt affect the main fix) but I am so estatic to support a small business owned and operated by women. I am telling everyone I know about LA Auto if they ever need repairs on their vehicle. This place is a real gem and deserves to shine!

Was searching for a shop to install lowering springs on a supra. Discovered this place and saw…read morepositive reviews. Staff was professional and provided a reasonable price. They did an amazing job. Thank you. Would definitely recommend.

Fernando helped me with my emissions testing today. He was professional, efficient, and friendly. I…read moredid not have to wait long either as I was in and out quickly during a walk in. Overall this was a great experience and will come again!

Very friendly service, a bit over priced. Got quoted $1179.04 after a discount provided by the…read moreowner to replace front brake pads and rotors, as well as rear drums and shoes. I called my father who lives out of state to explain to him what was going on and he suggested I leave, after leaving I called the nearest Firestone and Kwik Kar to get a quote who offered the same 2 year warranty while beating CB's price by $600.

Been going to Dillards for several years and they have always been outstanding. Their estimates…read moreare fair, the work is great and they stand by it. I bring my custom Saleen mustang here, my pickup, the Mercedes van, and many of my project cars. Kenny always is great to work with and Ron, Dale and the other mechanics are top notch. This establishment is the only mechanic that I recommend in the area.

Diagnostics and customer service!…read more My son was traveling through Luisianna and blew his transmission on his 2011 Chevrolet. Kenny and the team had the transmission replaced with an OEM transmission in just a few days and at a great price! Cut to 2 months later the OEM transmission went out. Kenny said that it would be covered under any dealership. We took it to Carlsbad Chevrolet in Carlsbad, NM. Carlsbad Chevrolet sat on a he vehicle for 2 months and didn't even begin the diagnostic process! Dillard's Mechanical Specialists requested I bring the vehicle to them. I have to wed the vehicle from Carlsbad, NM to Richmond, TX (625 miles)! Kenny and the team at Dillard's had the repair completed (under warranty services) in less than a week! The team communicated through out the process! I value their services so much! Thanks again, Kenny!

Great experience!! My girlfriend had a tire blowout with her 2 kids in the car, and when I got…read morethere, Marcus was great communicating to her and kept her calm and safe while they were on the side of the highway. Highly recommend!

As dusk was falling, we broke down on US 290 just east of Burton. Marcus from Waller County Paint &…read moreBody was dispatched to assist us. We are elderly--82 and 72--and were returning from a trip to Austin with a full trunk. After a brief confusion about our exact location, Marcus arrived within about 45 minutes. With no streetlights and heavy traffic moving at highway speeds (75 MPH), Marcus stayed with us to ensure our safety until our ride home arrived. He was exceptionally kind, patient, and professional throughout the entire experience. If Marcus reflects the core values of your company then he truly is one of the "best of the best."