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    Precision Cancer Center

    3.0 (2 reviews)

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    5 months ago

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    3 years ago

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    Nova Medical Centers - Houston West

    Nova Medical Centers - Houston West

    3.0(3 reviews)
    2.1 miMemorial

    I had a great experience at this Concentra location thanks to my lab tech, the technician who…read morehelped me. She was incredibly kind, knowledgeable, and walked me through every step of the process with patience and clarity. Compared to a previous visit at a different Concentra with outdated equipment and unhelpful staff, this was a completely different (and much better) experience. She made me feel comfortable and confident, especially during the eye exam for my job. After hearing about my prior experience, she even mentioned she didn't know how I could have failed the first time--especially since the other location's staff didn't guide me or explain the process, despite the booklet stating they should. It was my first time doing these types of tests, and not getting help when I asked made it frustrating. Thankfully, they turned everything around. She was professional, clear, and genuinely cared. If you're going in for work-related testing, I highly recommend this location--and especially Faith. She made all the difference.

    Gets the job done, but the treatment was passive and dismissal. The toilet had urine on the seat,…read morewhen addressed there was no acknowledge in professionalism to apologize, taking ownership of the facility nor care for the person's well being. The facility wasn't busy or hectic.

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    Nova Medical Centers - Houston West - Nova Medical Centers' West Houston location.

    Nova Medical Centers' West Houston location.

    Nova Medical Centers - Houston West - Nova Medical Centers' West Houston location.

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    Nova Medical Centers' West Houston location.

    Cranial Technologies - Graduation day fun! Blast off!

    Cranial Technologies

    3.4(7 reviews)
    0.5 miMemorial

    We had the most incredible experience at Cranial Technologies during our daughter Blake's six-month…read morejourney with the DOC Band. From our very first visit, we were welcomed with warmth and kindness from the entire team -- Kristin, Ziaya, Lauren, and Taylor made us feel like family. Their genuine care, positivity, and attentiveness made every appointment something we actually looked forward to. Kristin, the physical therapist, is truly a gem and an incredible asset to the company. Her knowledge, professionalism, and gentle approach helped make the process completely painless for both Blake and us as parents. She always took the time to answer our questions thoroughly and made sure we felt informed and supported every step of the way. The team's dedication, expertise, and heartfelt care helped Blake achieve amazing results, and we couldn't be more grateful. Graduation day was such a joyful milestone -- one filled with pride and emotion -- but also a little bittersweet because we knew we'd miss our Cranial Tech family. Thank you for everything you've done for Blake and for making such a big chapter in her early life so positive and filled with love.

    My first impression of Cranial Technologies was quite pleasant. The first technician I had we did…read morenot see again after the first visit. Bummer. The office is very clean, but I realized they were always empty. However as each visit went on I became less pleased. My daughter definitely needed a helmet but I would advise going elsewhere. This office is shady, unreliable, and unwilling to admit to any mistakes. Each time the timeframe my daughter would be in a helmet changed. Towards the end it was mentioned my daughter might need a second helmet. Which she didn't. We were informed insurance wouldn't pay for it. We provided our insurance information upfront and it was verified. We were told insurance is expected to assist 50% which was $1,100 and our portion was the other remaining $1,100. The patient portion has to be paid in full before starting - no payment plans as the treatment is being done. However, months later they were sending bills to our old address. Somehow we managed to get our final notice before being sent to collections stating we owe almost $800 more. Not once did I receive a call, text, email. Nothing. I spoke to a representative that said a lot of mom and dads get upset because they don't reach out. Maybe change your billing system if a lot of people are upset. You clearly suck at quoting and communicating. I understand insurance quotes are an estimate - BUT I spoke to insurance said they verified the wrong patient. They verified my benefits instead of my child. My deductible was met and my child was not. I called and spoke to MANY reps at Cranial Technologies. I got transferred to billing, insurance, managers and somehow each of them said, "this is out of my hands let me transfer you". I spoke to someone that had proof they verified correctly and it was sent to me. The screenshot clearly shows they verified me as I'm the subscriber NOT my child. I spoke to many reps and not a one will admit they made a mistake and will write their wrongs. Everyone - except Tracy was incredibly rude, EVERY SINGLE time. I'm still being threatened to be sent to collections for someone else's mistake. I was told, "I'm sorry you feel this was incorrect and shouldn't be your responsibility. If you chose to ignore it you can deal with it through collections" You can set up a payment plan with Crainal Technologies but they only allow 2 payments. That's it. It's quite frustrating that it seemed they tried getting extra money off a second helmet that we did not feel she needed. Then threatening collections and not reaching out to inform me of such a hefty balance. Then force you to pay it in 2 installments. Save your time money and effort. This facility is ridiculous. Zero customer service. Rude. Intentionally shady. Go elsewhere, please.

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    Cranial Technologies
    Cranial Technologies - W. Houston Clinic Digital Surface Imaging® room

    W. Houston Clinic Digital Surface Imaging® room

    Cranial Technologies - W. Houston treatment and play area

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    W. Houston treatment and play area

    Precision Cancer Center - medcenters - Updated June 2026

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