So you've been in an accident and you're looking for a good auto body and collision experience? You want quality work, responsive customer service and above all, honesty, right? Then do NOT go to Precision Collision of Naples at 3500 Prospect Ave. Here's what you WILL get: - A nice owner who has a major issue with the truth. - Two months to get a fender bender fixed - Lies about where they source the parts and how long it takes to get them. - Workers smoking weed from the time they open - Your battery drained to less than 0% (brought it at 50%) causing permanent damage to your car battery (this is a death sentence for a Tesla). - Your car trunk left open for at least a week despite repeated requests to have it closed. - A pretty high likelihood of rats crawling into your open trunk and chewing on wires causing $1000+ in additional damage. - Denial of any culpability despite all reasonable evidence pointing to this happening at the shop. - Lies about the owner calling insurance to remedy the situation. - Lies about the owner being able to be reached on their cell phone - Lies about getting a letter from insurance to communicate the owner's decision to not man up and do the right thing. - A small amount of extra work to make up for all the other damage caused in the shop. Do NOT, under any circumstance, subject yourself to this amateur, cowardly but nice, nonsense... read more

i dropped off my car tuesday evening. they delivered it to my door thursday. my car is a 2020 and looks like a brand spanking new 2026. color match was perfection. big thanks to the owner billy and his team. i highly recommend them. nancy in naples read more

DO NOT GO HERE. This place has had my friend's car for SEVEN MONTHS. They have been paid in full for over FOUR MONTHS, and the car is still not repaired. Now the owner has completely stopped answering calls and messages. Taking someone's money, keeping their car for months, and then going silent is beyond unprofessional -- it feels like an outright scam. No updates. No accountability. No car. Save yourself the stress, the money, and the headache. Avoid this shop at all costs. read more

What a nightmare. This guy needs a class in customer service 101. He doesn't return your calls. Doesn't do anything until you have to raise your voice and make a stink. 9 1/2 weeks we were without our car! Bill says it's the insurance company's fault but accidentally admitted that he forgot to even call the insurance company at one time. Do not take your car here unless you don't need it anytime soon. read more

Bill does amazing work! Great communication and service. Fair prices and they go out of their way to make you happy! Definitely recommend!

I am a repeat customer. Bill is an honest businessman. He ensures that the repair work is done in a timely manner. The repair work was perfection. read more

Bill gave me outstanding service! I came to him with a drivers door that was badly misaligned and would not open. He and his technician fixed it on the spot to help me out and the price was very reasonable. read more

Work Has Been with Quality OEM Parts if Needed! The Paint Match is On the Money ! Job came Back to Me Timely! Thank You for the Good Service! read more

For the better part of a year, my friend has been suffering with this shop. She was hit by an underinsured motorist who unfortunately shared the same insurance carrier as her. Geico wanted to pay more to total loss her car rather than repair it. She fought hard the point of mediation with her state rep, and was given hope by Bill at Precision Collision of Naples when he guaranteed her personally that he could repair her car and quoted a repair price that proved it was NOT a total loss AND valued it well above Geico's claim adjuster. Well, Bill has had possession of her vehicle for seven months now, four of which he has been fully paid for all the work he quoted, and my friend STILL does not have her car. It is not repaired...she isn't even sure it's drivable! Please note that I said earlier Bill gave her his personal guarantee. I'm talking personal as in cell phone to cell phone communication. I have witnessed Bill give my friend excuse after excuse (some obviously untrue), disregard her pleas for undated timelines and cries of financial distress caused by her lack of transportation and it's affect on her own personal business, and ultimately ghost her! Unprofessional is to kind a word for his behavior. I believe he got the $10k+ lump sum from the insurance company (after she'd paid him a few thousand herself) and did whatever he wanted, I.e., other pressing expenses/repairs, vacation, shopping, who knows?! By his own admission, his shop experienced some stressful times in 2025, as did he personally (also his own admission). Regardless, it's really sad to have watched my friends endure this emotional and financial roller coaster of hardship because it's clear Bill saw $$$ from the beginning and these were always his intentions. if you're lucky enough to have used this shop and hard a good experience, "don't look a gift horse in the mouth." If you haven't tried them, save yourself the money, stress, and anguish. read more

The owner and office manger ,(Bill Poldore) is fraud and scam I took my 1999 CL500 Mercidice on 03\20\2021 for paint job and miner repair for the mirror inside Until today 01/05/2024 almost 3 years ,he did not finish the car because he could not find a mirror ,I order 3 mirrors and dropped them months ago ,nothing happened he destroy the car and did not start because he let the gas tank full of water ,it cost me so far 2500 $ for paint and repair and another 2500 $ to repair the water in the gas for losing the cab and tires went very bad after more than 2 years in a ditch outside the garage Never call me to pick the car and every time I go to pick it up is much worth than before I believe his mind gone and may he is on drugs or selling drugs ,I do not know how he can keep it open and he never has workers enough to do the job and he himself doesn't have any knowledge about cars read more

I have been working with Bill for nearly 17 years on a number of vehicles (personal and commercial). Most recently he removed some scratches on my Jeep GC L that came with a multi-process, multi-layer paint (you can't just get a bottle and touch it up). Both doors look factory new. Once again they deliver! read more

Fast, Friendly, Trustworthy, Fair.... The only place I trust with my cars. I have gone to Precision Collision of Naples for years and never been disappointed. Bill and his team has done body and paint on my Mercedes, Cadillac as well as work trucks and even paint for my Harley. I've sent friends and family there over the years and they all had the same experience. Being a public figure, I'm careful on who I put my stamp on and Precision Collision was a no brainer for me. HIGHLY RECOMMEND! read more

I don't understand the negative reviews. I'm a repeat customer because they were professional, did good work, charged reasonable prices and were completely dependable. read more

Painted 2002 Escape XLT - overspray left on all windows so I had to tediously scrape off the overspray on each and every window. Also overspray on most surfaces requiring compounding. Roof rack was left with parts misplaced that required hours to fix. Lastly, they did not fix windshield/sunroof leaks that I specifically requested several times for them to fix - I later fixed them myself after giving them several opportunities to fix but they never touched it despite my leaving the vehicle there for over a month - they always had an excuse. Lastly, and most importantly, the repairs to the back wheel wells within a 1-2 months showed bubbles in the paint - despite leaving the vehicle there several times for weeks at a time, they never did anything to resolve the matter - completely ignored the vehicle and I had to jump start the vehicle because they let it sit for over a month at one point. Will never go back there! read more

Took several vehicles to them over a 2 year period. They progressively took longer each time and details became overlooked so I had to return each more than once. Last interaction was for a sunroof leak which they never resolved ( I had to finish their shoddy work) and a rear passenger fender rust spot reappeared in a few months that they refused to fix delisted my leaving the car there for over a month. Will not return-they we're full of excuses and failed repeatedly to address their horrible work!!! read more