My experience with Precision Overhead Door was wonderful and beyond expectation! My door needed to be repaired and I had called our previous servicer who suggested I fix it myself. I called another service who told me he'd call me back the following day but never did. Precision allowed me to book an appt on their website! On Friday, I booked the appt for Sunday morning! Wow!! I received both text and email confirmations of the appt, along with a photo of the technician so that I'd recognize him. On Sunday morning, Carlos, the technician, called me once prior to going to his appt before mine and called again when he was on his way to my home. He arrived on time, masked, and ready. He inspected my door, which is old, explained the issues that are wearing out and got to work taking care of the immediate problem. His repair was nicely done with a metal brace that should have been used by the previous servicer. I was able to pay him by credit card. He processed the payment on his Ipad, immediately sent me a receipt to my email and also sent me a summary and price for what needed to be replaced, should I decide to do so. No hard sell. I will definitely call Precision again. This is the ideal of how to do business in home maintenance. I could not be happier. Carlos was awesome and, as I told him, you only have one chance to make a first impression and he aced it! Thank you, Carlos and Precision Door. read more

We accidentally backed out of the garage without opening the door and all the panels got a crease in them, the bottom panel was bowed and the whole door was slightly misaligned. The technician looked at it and said he can push in the bottom panel, which he did, and once that was done the door closed properly. While he suggested that we might one day want to replace the whole door, he carefully noted that there was no sunlight coming in from the door, it was going up and down smoothly and it should be just fine. He also greased up the tracks and hinges of the door and our other door as well. we felt the technician was knowledgeable, friendly and honest. Another company might have just said we need to replace the whole door and not bothered to fix it. read more

I highly recommend Precision. We have worked with them for years since purchasing a home that had three garage bays with aging door opener systems. Precision has been flexible as we updated the systems on our own schedule. They always make sure we know the options, and they are fine when we decide to take the less expensive, incremental approach. They install quality machinery in a quality way. This weekend, we had a torsion spring fail, and Precision's technician Mike Kelleher helped us on a Saturday on short notice. He had all the parts he needed, did an excellent job on the repair, and tuned up a few other minor issues while he was at our house. The world needs more vendors like Precision, which values its customer relationships and shows it. read more

The left spring and cable broke on my garage door; I called on Friday 7/17/2026, and the repairman Hector Ortiz was at my home on Saturday morning 9:15am gone by 10:30am, he was prompt, courteous and professional. We spoke in detail about the garage door and he examined both sides of the door tracks and discover that the right cable was in bad condition also and needed to be replaced. He explained in detail and show me each part he would replace and gave me the cost breakdown for the parts used. I'm very happy with the level of service received and my garage door works like a new one. I would definitely use Precision again and request Hector Ortiz as the service repair technician. Job well done!! thank you. - L. Weldon Norwalk, CT read more

Leo & Carlos were amazing. Prior to them replacing our garage door opener, I had to open and close the door with my hands like my ancestors did. Thanks to their efforts, I can do it at the push of a button and it makes me feel like a great wizard, not unlike Harry Potter, Doctor Strange or that bearded guy from Lord of the Rings. They were so remarkably professional that I briefly considered adding another garage door for the living room and one for the downstairs half bath. Joking aside... they were friendly, professional, time-efficient, and deserve a raise. Very fast turn-around, professional employees, and reasonable prices. They have their act together and make the process easy without being invasive. read more

Ricardo M C was my service man and he was very professional, diagnosed the problem with my garage door quickly and fixed it. He explained the issue to me and let me know that I may have further trouble in the future due to the age of the motors of the garage doors. He didn't try to sell me new doors, but was respectful of my desire to wait until the doors no longer work before replacing them. He was also careful of a valuable car we had in the garage when he was working on the door motor. Ricardo was a polite and impressive young man whom I discovered had served in the navy for 10 years. I always like supporting vets! I would happily call Precision Door again and highly recommend them. read more

Hired Precision Door to replace two garage doors. Carlos O . came out and and measured what we needed . He was very nice to talk to and work with. Explained the process and ordered our doors. Communication was excellent as we were kept up with information on the manufacturing to the time the doors arrived ready for installation. Angel M. was the technician who came out to do the installation. He deserves 10 stars. He worked non stop and completed both doors . The work was excellent and I am very satisfied. His supervisor should know what an excellent employee they have , so I hope they see this. I highly recommend this company based on my brief experience with them. read more

Service was super fast. I could have had it same day but I scheduled for the following day. Rick called prior to let me know he was on his way and showed up right on time. Rick took his time explaining the repair situation to me in an easy to understand manor and provided several options from minimal repair to full door replacement. I opted to go somewhere in the middle and the garage door was secured and put back into great working order. Took the time to show me all of the work and demonstrate to doors while pointing out the repairs. All this was done for less then I expected to pay. Great experience and won't hesitate to call these guys again!! read more

We had various issues with both our garage doors, car remotes and entry pad. I booked Precision Door Service last week and received a confirmation text and then a reminder the day before. The technician was running early and the office called me to ask if an earlier time would work. It worked out better. I also got a call from the technician letting me know the exact time he would be at my home. Leo was extremely professional and very polite. He knew immediately what the issues were and how to address. He was quick and very thorough. I highly recommend Leonardo Rosado and the company if you need any type of garage door service. read more

I was having issues with my garage door opener, and I, like most folks, started to search on-line to find a repair person. My first two choices kept "bankers hours" and could not help me after work or on the weekend. Next, I called Percussion Door; they promptly scheduled a Saturday appointment for me to perform the door repair. The service technician (Rick Jones) that came to perform the repair, was extremely contentious, and gave me several repair options for my problem door. We agreed upon a repair and my problem was fixed. I was very happy with my outcome, and will call Percussion Door in the future if the need arises. read more

I had to have a bracket replaced on my motor mount. I called Precision in the morning and was able to schedule a service on the same day. (Impressed) Later, I was called by the repair technician, to tell me he was on his way. Once he arrived, he had a friendly professional demeanor and was very thorough in inspecting my garage door assembly. He fixed my problem quickly and the repair looked great. He also offered me some suggestions and quotes on additional issues which may arise given the age of my garage door. Thanks for everything Leo, I really appreciate your great service. read more

Ricardo Clergio came to evaluate my garage door today and advise me on what needed repair and give me a cost estimate. He was great, on-time, patient in his explanation, detailed and very thorough with different options that I could choose from and even better I could do same day service. I was impressed with him and felt very confident with Ricardo. Everything was done in less than in the time frame Ricardo told me. I highly recommend Ricardo...he is very professional, knowledgable and recommend his company with a great deal of value. I gave Precision and Ricardo a 5 star rating! read more

My daughter went through my garage door ,called PRECISION , very next day FRANCISCO TAVARES SHOWS UP , right on time of when they said they would be. FRANCISCO was very helpfull throughout the whole estimate. He was knowledgeable, courteous, and showed great experience. I'm very pleased with the office correspondence and the courtesy they extended to me . I highly APPLAUD PRECISION DOOR SERVICE and recommend FRANCISCO,THERESA,KEVIN, and JASON for a RAISE !! JOB WELL DONE GUYS !!!! read more

Had a very pleasant and professional visit from Precision Door to repair our garage doors. Rick Jones was both informative and patient explaining the different options for the repairs. It was very refreshing to have a serviceman with a positive attitude who took his time to troubleshoot and solve the problems. I would recommend him to anyone who wants a professional job done with an added kind attitude. Thank you. People like him are special to find these days. read more

My garage door was making awful noises opening & closing. I sprayed every hinge, nut & bolt I could find -- to no avail. When I decided to call a professional, I asked a few neighbors for recommendations. It was unanimous - Precision. Within 24 hrs of my call, Leo arrived and immediately diagnosed the problem. He was very honest, knowledgeable, courteous and made the necessary repairs within an hour. I would recommend Precision. read more

Jeff was absolutely fantastic! He came to fix not just one, but two garage doors for me and went above and beyond in every way. His communication was excellent throughout the entire process, and he made everything smooth and stress-free. I truly appreciate his professionalism and quality of work. I will definitely be calling on him again in the future and highly recommend his services! read more

Our technician, Joshua was outstanding. Received a call that he was on his way. He arrived when he said he would. He listened to my concern and replaced my keypads in a timely manner. Joshua explained work that was done and explained the work was covered with a year long warranty. I would highly recommend Precision Doors and Joshua for any installation or repair work needed . read more

we had a problem with our garage door, not operating properly . With only just a couple of hours the appointment was scheduled, the problem was fixed and we were back in business with it operating fully! David, the tech was very professional and experienced in what he was doing. They mean business wouldn't hesitate to call them again.! thank you Precision! 5 stars! read more

What a great experience! Setting the appointment could not have been easier, the communication was excellent, and the Service Technician, Joshua Giron, was knowledgeable, prepared and kept me informed every step of the way. Joshua had everything he needed to install a new motor, and things were back up and running in no time. Highly recommend Precision Door Service. read more