Didn't sell me something I didn't need. Very professional and polite young man. I will call again.read more

After the first overhead door company got wiped out by Hurricane Helene I contacted this company in…read morelate November 2024 for a straightforward service call. Two technicians came out and evaluated the work, and confirmed what the first company told me. They then told me they would order the part and be back within a week or so. I've made two calls to the company since - which have never been returned - but they sure cashed that $100+ check. What a complete waste of time and a total rip off. I would avoid this company like the plague.

Easy communication and great service. They fixed my garage door issue quickly and for a reasonable…read moreprice.

Asheville Garage Door has been consistently excellent the 2 times we have used them. The most…read morerecent time was for a stuck garage door and they gave us a next day appointment. I thought it was one problem and probably could have been talked into an expensive, and as it turned out, completely unnecessary upgrade. As it was, the excellent service tech Jason did a thorough diagnosis, clearly described the problem to me, and collaborated with me on possible solutions, one of which was very reasonable and affordable. He fixed the problem on the garage door and demonstrated how to do preventative maintenance on both doors. Both doors ran more smoothly. I could not have been more pleased. Big shout out to Jason for his friendly, highly competent service.

My garage door had three hinges that broke. I called L&L got a quick response and set up an…read moreappointment for the next day. Michael came on time fixed my door quickly and the cost was very reasonable. Great service!

Michael the owner of L&L was the first to respond and was able to get to me rather quickly, as my…read moregarage door and opener where having some real issues. He was prompt to the time he said he would arrive, professional, knowledgeable, and made sure that everything was working perfectly before he left. I also thought he was very reasonable for all that he accomplished while he was here. I would highly recommend and I will absolutely use him again if I need help or service.

This is the most difficult, obnoxious, rude company I have ever spoken to. The owner, Bill kept me…read morewaiting almost two weeks...then rudely hung up the phone when I had a problem with him calling to tell me that his crew is going to be late because they take lunch at 12:00pm ( our scheduled time today). This is the second time he had to re-schedule. The first conversation was difficult because he kept asking me to describe technical things that I had no clue about. I described in great detail what happened and what I believed the problem was. Then he made the appointment to do the job but refused to provide an estimate. I have never worked with any professional who is so careless about the way he treats customers. He hung up as if my business meant absolutely nothing. I wouldn't trust him to do anything. You're better off with another company.

I called Bill to come out and give us an estimate on several different electrical issues. He was…read moreright on time. Bill was able to fix all the issues within a few hours at an affordable honest price. Thank you Bill you are our electrician from here on out.

They installed $32,000 worth of equipment in my home five years ago, but they refused to install…read moreproper footers under the heavy outdoor equipment and now my Mitsubishi dual zone mini split compressor unit is leaning precariously and they refused to fix it, so I cannot recommend them to install outdoor equipment.

Hired this company to come out for a same day appointment and it was an automatic $300 just to…read morediagnose the issue with my furnace. The tech spent no more than 10 minutes at my house and charged an additional $200+ just to change the fuse, which he claimed was the problem. I was out of town at the time and was told by my dog sitters that the furnace stopped working again 2 days later. I came home and discovered that the tech didn't even bother to put the electrical box covers back on and left clipped wires on the floor. I decided to hire Call Dad AC & Heating for a second opinion and they actually took the time to properly diagnose the issue for a fraction of the price. Turns out it was a much bigger issue than a blown fuse and Mountain Air Mechanical Contractors ripped me off in an effort to be lazy and save time. They also told me they would charge another diagnostic fee if they had to come back, even though they clearly didn't fix the problem.

One call, and I met with a representative who evaluated our needs, and came back with a reasonable…read morequote. Culvert installation completed on time, even with weather and eclipse delays. Work done well, neatly, and quickly. Pleased completely. I like this outfit. I'd hire again.

I called and set up an appointment for some grading/rock/asphalt work. Apparently my $10K job…read moredoesn't justify a visit or even a call back. Cannot recommend people that don't keep their word.

Beware! They don't show up when they promise, poor communication and rude. Never would I recommend…read morethis company!

Ignore Lee's review. I had a BIG pile of rubble from a patio I broke up myself and was looking at…read moregetting a dumpster. I decide to hire someone to move and remove this back breaking pile from our work site. Called Patrick via his Craigslist ad, he quoted me an estimate over the phone, arrived on time the next day, stuck to his original price and did A+ work. For a bit more than the price of a dumpster rental they did all the labor and disposal! Dr. Junk & Mr Fix-it are for real!

Chris was my service technician today and I was more than pleased with his work. He was fast,…read moreefficient, courteous and just easy to deal with. I couldn't be happier with my long term contracts. I got a significant discount on the work. I would recommend Gentry and Chris all day. Thanks so much!!

Joe Clark came out today to do routine maintenance on our HVAC system. He was just terrific. He was…read morepolite, professional, friendly, knowledgeable and a dog lover. He explained everything, replaced our filter and signed us up for a 3-year service agreement saving us over $100. I highly recommend Gentry Service Group for all your HVAC needs.