I never in life had a cracked windshield til now. I've owned like 3 cars. So, when my windshield…read morehad a bad crack in it - I panicked. I didn't want to use Safelite due to bad reviews so I turned to other shops. I personally prefer mom and pop shops anyway! Jesse is soooo responsive with email and calls. I kid you not. Such a nice guy. Especially when I had a small meltdown on the phone, lol. Horacio and another team member (I am so sorry for blanking on name) came by and fixed my windshield. Super great guys and very dialed into their jobs. The job itself took less than an hour. They even saved my car stickers!! :)

A rock hit my windshield and cracked it. I reached out to H&A for a quote and they responded in…read moreminutes. I had used them before to repair a crack but knew this one would require a replacement. Jason gave me a quote for after market glass and also OEM. Because my BMW has heads up display and other safety features through the windshield he explained why I wanted OEM glass. Afterwards I did my own research and determined he was spot on. No pressure from Jason. He just let me know they were there when I was ready. Then I left town and it was an entire month before I got back to fixing my windshield. H&A is an approved provider through my insurance so the process was so easy. Within 30 minutes, Jason had the authorization from my insurance company for the replacement and calibration needed. Horatio called me and let me know he was on the way. He and Wilmer got right to work. In less than two hours they had my windshield replaced, did the calibration and drove it to make sure everything was functioning properly. They even were kind enough to move the sticker I need to get in our work parking lot from my old windshield to my new one. Horatio and Wilmer were both professional and efficient. I could not be more pleased with how easy H&A made the entire process. Thank you so very much. If you need your windshield fixed or replaced, this is who you need to call.

Extremely happy with the services that Chad provided. I have a "fancier" windshield and he was able…read moreto find it in stock and have it installed within a week. He came to my house for a very small extra service charge, which was so worth it as I didn't have to take time out of my day to meet up with him to get my windshield changed. Excellent communication and customer service and his prices were a fraction of those that I got quoted elsewhere in the surrounding area. Again, very happy with the services that I got and will be recommending him and using him for any future windshield needs.

The front window was broken. It took a week to get the glass and at my convenience he came and…read moreinstalled it. Fast and convenient, not high priced like those tv ad people.

Excellent customer service! Joe helped my husband while he was in the Knoxville area after…read moresomething hit his windshield on the highway. He did a beautiful job repairing the chip at a very reasonable price. Highly recommend.

Joe has been so great. Our car was broken into in Nashville and on a Saturday morning he answered…read morethe phone and was immediately working to help us when others wouldn't or they gave unrealistic availability. He's been great communicating about our whole process

I needed a shattered radar window on a Chevy Equinox replaced and started googling options. I am so…read moreglad I Calked Matthew at Volunteer Auto Glass. Scheduling was easy, he kept me informed on his arrival time, thoroughly vacuumed the inside of the vehicle in case I hadn't gotten everything and then proceeded to efficiently and skillfully install my window. All this on top of charging me $150 less then the frequently advertised vendor. I love doing business with locally owned businesses who deal responsibly with the customer.

Volunteer Auto Glass (Matt) was a pleasure to work with. Didn't blow me off when I couldn't at…read morefirst secure a good service date. Good rates, quick appropriate service without the feeling of being rushed. Most definitely would suggest you use him. His prices beat well known companies with coupons too.

Kinda late posting but I used the window wizard for tinting my grandson's Jetta windows. They came…read moreto my house and did a wonderful job. I would highly recommend this business for anyone looking to have their windows tinted and would definitely use their services again

Run don't walk away from this location. They are horrible people. First off I was quoted at $350…read moreand when I went to pick up my car, I was told it was 390 and when I told him that wasn't right the owner got very loud and agitated with me. The job he did was subpar as I took the vehicle to the car wash four days later and it was raining inside the vehicle through the front windshield that he replaced. I tried for four days to call them and the phone was busy. They would not answer it. Do not use them. They are not good people.

Run don't walk away! I called and was quoted $350. I had to drop my truck off and it sat there all…read moreday when I went to pick it up somehow the bill was almost $390. I told him that was not right that I was quoted at 3:50 and the owner got very aggressive. Now a week after installation the first had it's raining in the the truck. They to answer the phone stay far away from this business. I will tell everyone I know what horrible people they are.

Called for a quote for same-day service. They were polite and professional and offered to squeeze…read moreme in. Upon an in-person inspection, they determined that my vehicle didn't need to undergo the service I thought I needed. I greatly appreciated their honesty and will definitely be back should the need arise!

Great service! Made an appointment same day, quick response with a great deal! There's a waiting…read moreroom, so I was able to work while they worked... I was in and out in under an hour. Friendly team, windows look great! Thanks again ;-) have already referred one person!!