I don't normally go out of my way to complain, but due to a bad leg injury and having to use a cane…read moreI was six minutes late for my appointment. Regardless of the reason, I should've been on time. However, as soon as I limped in with a necessary cane , I was told I'd probably have to be rescheduled because I hadn't done my paperwork for the office which had been sent to me. Come to find out that my email was taken down incorrectly a year ago,and it was sent to an incorrect email so I never received it. Since I had taken the day off to facilitate the appointment, I asked if I could fill out the paperwork quickly, which I did and was completed 11 minutes after my scheduled appointment. Let me add that the last visit a year ago I waited at least 25+ minutes to see the doctor when I had come in on time. But I was turned away and told that there was nothing that could be done. Unfortunately, I felt that there should've been some effort to try and get in as no one even tried to ask the doctor if they would have a problem with it. Instead of making another appointment I looked for another optical establishment and made an appointment with them and will no longer patronize Americas Best as unfortunately today they were America's worst. Let me add that when I called Customer Service I was hung up on then they made another appointment for me 12 miles away only to then have to cancel because the doctor left due to a personal issue. Optical outlet here I come. I should add that I wasn't treated nasty in anyway, but didn't feel that there was any effort to help me in anyway.

Keeping Time of appointments. Always behind schedule. Plus they don't answer the phone . Trying to…read moremake an appointment is frustrating. Use them as a last resort..

Better lady at the front desk and better policies…read more She's stuffing her face with food seated at the front of a doctors office and refused to have my children seen for their appointment because of not having a physical ID- L After years of being seen and no insurance change We're switching providers. This place is disgusting

I had a great experience. Monica helped me with what I needed and she gave great customer…read moreservice. She was so helpful and patient and listened to what I was asking for. I have come to the Tarpon location many times and will come back. Doctors have been great.

Friendly service, awesome sponges. We make sure to stop down…read moreto see George every snowbird season.

This is a very nice enclosed mall shopping and eating area with some funny entertainment like large…read moredecorative animals and there's a fountain my dog decided to jump in

I'm a catastrophically disable U.S. Marine. I'm a glaucoma patient at St. Luke's Clearwater. I…read morehave an issue that I need to address. Over one week , I have called . I cannot get through to anybody except front desk. I ask to speak to a supervisor. The front desk, Nancy & Crystal &. Others refuse to pu t me through to anyone. There aren't any other numbers that St. Luke's has that I could call and there aren't any emails that I could find to send an email. I find it very troubling that a world renowned Eye Center would disregard , ignore and invalidate a patient's concerns .. To me , this is bad business practice, ignoring a patient and not even giving that patient a chance to air his grievance is very unethical. Disrespecting anyone by ignoring them is to invalidate them. What you're saying is "you don't matter " . This is the worst type of shame that you can and worst action that you can do to someone .. I can't understand the reason that I am being treated like this . until I can find a way to get to somebody besides the front desk and find somebody at St Lukes , somebody who cares to talk to me . I'll have to rely on social media. Thank you so much. My phone number is 727-308-8144.. all I wanted to do is make an appointment a return appointment for six months. I sat at the front desk in a wheelchair in a lot of pain as I was already at St. Luke's for two hours. My back was hurting very bad. I have a neuromuscular spinal disease . I have lumbar and cervical issues and the pain is incredible every day, .after sitting two hours and intentionally being put through the stress of sitting another half hour while being ignored, I finally left without making an employment .. not at any time , during the time I was sitting there in the front desk did , the staff acknowledge me or say , will be right with you or ask me what could we do? They looked right at me and there were two people there , including the person who is supervisor of the Clearwater location . They ignored me. I attempted to get their attention by saying, excuse me, excuse me, and they ignored me . Finally I got one of the ophthalmologist staff to push me in my wheelchair out to my jeep , because I couldn't sit .in the pain anymo

He was highly recommended, however he messed up my eyes. He did Cataract surgery and gave me 20-20…read morein both eyes, but they are different magnifications giving me double images. Now I have terrible trouble reading and working on the computer which is a major handicap for a CPA. Would not trust him or recommend him.

Just picked up new prescription ! The optometrist ruled! After years of struggling with lenses…read morethat weren't quite right, these are perfect! Thanks so much!

The doctor was nice but evidently these places are getting some kind of incentives to push people…read moreinto lenses of contacts that don't work for them and when you tell them that the contacts is sliding and folding in their eye after months of wearing the same brand they don't listen to the patient. Evidently getting those incentives and places like Bosch and Lomb more important than the safety and the comfort of the patient so I would not go to this one

Excellent and professional service, Nice office and nice people. Excellent Doctor, nice selection…read moreof frames, no upsell. nice location.Very pleasant experience, no rush like Vision Works, I would recommend to anyone and everyone.

They don't do their job,as returning much needed calls to optometrists,to help you get to see againread more

This place is NO GOOD. The receptionist berated us for being late, which we got there exactly 2:15…read moreas our text from them stated but she was adamant it was 2:00 when I offered her their text regarding the time she didn't want to have it; just kept talking down to us. She gave no direction as to next steps as a new customer would need. She told me I had no insurance when I have the same as my husband which they would accept. But didn't want to check the member # again. So until someone pulled their self away from their chair (doing nothing) and then turned it around to be us. Yes, we got agitated when she treated us like that. ROLL BACK THE CAMERAS IF YOU CAN'T BELIEVE YOUR EMPLOYESS WOULD ACT WITH SUCH DISREGARD TO A PAYING CUSTOMER.

Trinity optical is located inside Eye site of Pasco. They have a great selection of frames. I saw…read moreTrisha there she was awesome and was able to assist me in selecting two perfect frames and add options like transition and anti scratch coating. They accept insurance. The was a big help. Would recommend and return.

Why have I been going to places like Visionworks, when we have a cutting edge ultra professional…read moreeye/cataract facility close to us? Runs like a well oiled machine. Assistant does the job of checking eyes, glasses (if you have them & dilation Back to waiting room for eyes to dialate. See doctor, tests, questions & proper scripts for glasses & contacts Entire visit took aittle over an hour & I only had to wait 2-3 weeks for appointment. For the same insurance copay & time, I feel more confident in my exam. Overall a good experience, I'll be back next year. What's a girl to do? Always go to the best medical facility you can!

Very professional employees from the moment I arrived to the moment I left. Didn't have to wait…read morevery long for my appointment and was moved from one area to the next with relative ease. All the staff were very, very helpful and the building is nice and very comfortable. Would recommend!

I had my surgery done by Dr Heath. Her staff was exceptional as well as her surgical skills. She is…read morean amazing person and surgeon.

I advise no one to go to this place. They are a huge scam…read moreand don't deserve to be in business. I called to have my insurance pre-approved and was told it was covered at 100 well my bill came in and that was a 112.00 lie . I even doubled checked they lie to get u in and then say they can't help what insurance don't cover. After my insurance paid I still owed the 112.00. I have went other places and never been up charged. Sad part is we for hit with 3 bills in our family because we trusted them.