I would highly recommend Lyons Heating n Cooling. They are great treated me n my family well. Gave…read moreus a great price on 2 different brands of furnaces Rheem and York. Josh the gentleman who came to our home gave us a good deal on ether or. Explaining the quote n details very well. We went with Rheem. The install team did a wonderful job getting my old furnace old no problem and putting in the new one. Both were very respectful and nice. I would recommend Josh coming out he is a honest trustworthy person. Lyons heating n cooling couldn't have done a better job they came within a few days aswell. Rheem is the best furnace we have ever had I recommend everyone to get a Rheem.

Lyons Heating and Cooling came to my house last year and they checked my furnance, February 24,…read more2025, I watched them check it, the technician states the furnace was in great condtion, this year I was having a problem with the thermostat, I contacted Lyons to put the new thermostat on. He asked my husband to show him the furnace, my husband walked away for about 10 minutes, when the technician came back upstairs he stated to me that the Motherboard needed to be replaced, My furnance is only 5 years old and there's no way the Motherboard should be malfunctioning. When I begin to question why the Motherboard went out in a year, the technician did not have an answer he stated I did not have to pay, My neighbor Ms. Tolbert had the same problem and she also used the Lyons who told her the Motherboard was out on her furnance also. This company technicians come out to look at your furnance and it always needs a major repair. Lyons Technicians comes out and actually damage the item you called them to repair so they can charge you more. I have a Lennox furnace that's only 5 years old. Just because I don't live in the hood don't mean I want to pay more for my services.

Great service, arrived same day, ended up needing new system as my is 18 years old, quick to follow…read moreup with estimate and to schedule replacement, highly recommended

I was having sump pump issues. My sump pump has a backup system. The experience wasn't bad, but it…read moretook 3 weeks, I made 2 trips to Home Depot for parts & 4 visits by 3 different Staley's tech to have my system up & running. All the techs were professional & efficient. I just didn't know I would be responsible for getting the parts & then paying Staleys to install them.

Sin #7 Pride! From:…read moreFralick Heating fralickandsons@gmail.com To:Gregory Ivory Sat, Mar 19 at 6:13 PM I made you aware of it from the beginning that the permit was an extra charge and you never discussed any objection to me personally. Second the thermostat that caused the problem and contention was something I asked from the beginning as far as changing or not you said you were good Davison caused these problems ive had extra cost and additional time due to problems no fault of mine which I will eat as long as invoice is paid in full sincerebates cannot be processed through consumers until contract is settled and paid for if you have grievous take it up who caused your issues in the first place we solved your issues in the quickest time possible thank you have a nice weekend Above is the poor attitude that the owner of the company (Dorian) gives His customers! Out of 6 quotes taken to replace our furnace, 4 of the companies did mention that the mandatory Building permit would be drawn. Fralick, is one of two that had not, nor did he intend to; I discovered this the morning of the installation. When the installation had been completed the unit would not produce hot air; after running for two hours, it could only warm the house to 68 degrees. Outside temp was 20 degrees that day. I called to make Him aware, have it looked at and corrected. Hours later he showed up and made a few changes to the settings on the unit and said give it some time to correct itself. My Wife and I expressed our dissatisfaction with the fact that we still have no heat, His responses were disgusting! His first reply, "This is new technology, and you may have to get use to how it works". C'mon it is a furnace; it is supposed to heat the home! Second reply, "70 degrees is not so bad". Then thirdly, to add insult to injury he say's" This is still better than the kerosene heaters that you were using". All the time being too full of pride to admit that there was a problem; one that he could not identify. He was done, He left! The next morning my Wife had me call Bob Cookingham, the representative from Blessing Heating and Cooling. He had been out and had given us a quote; this was my wife's' first choice. He took the call and said he'd be at the house in 30 minutes. He was at our door within 30 minutes and after 10 minutes He knew something was not right. It took another 20 minutes for Bob to identify that the AC was running simultaneously with the heating unit; cooling the air down to 68 degrees. He isolated the trouble to the thermostat which was likely damaged by the previous failed installation. Bob was a total class act; He never spoke badly about Fralick and Sons. He even complimented their work. Bob refused any compensation for His efforts, He recommended that we not mention His visit to Fralick and Sons nor that He isolated the problem, but only point them in the right direction. After telling Bob what was said by Dorian (the owner of Fralick and Sons), the news that someone else identified the problem that he failed to, would not likely be received well. The next evening without getting a follow-up call from Dorian or anyone from Fralick and Sons to check on how we were doing, I texted Dorian, and informed Him "It appears that the AC was running as well as the furnace. I turned off the breaker to the AC unit and now we are getting good heat". The installer came out and began to trouble shoot. He pinned it down to the thermostat. He was apologetic and said, "I am sorry, that's something I should have caught". Hearing the installer (Patrick), accept accountability made all the difference in the world! Thank you, Patrick. Dorian did show up. He seemed a bit giddy. Probably because they didn't cause the problem and got to make a few bucks on the sale of a thermostat. Dorian did say that He never heard the AC running when He was here the night before and missed the issue. And as you can see from His response above, that He had no part in "our issues". With sarcasm I say, Thank you for your "absolute Professionalism" Dorian!

Our AC died during this oppressive heat wave. When our first quote was unable to schedule us in for…read moretwo weeks, Fralick was able to prioritize us and get the job done as quickly as they could. Dorian was extremely knowledgeable, honest and gave much information regarding options as we opted for new furnace in addition to the AC. The guys who did the installation did a great job. We are now nice and cool and will be warm and toasty this winter. I also plan on calling them in the future for any emergency heating/cooling needs. Thanks Fralick And Sons so much!

Top recommendation for these guys. Showed up same day even hrs before approximate time. Friendly &…read morewent into detail about problem with my AC. Had everything up & running in no time. This all in the beginning of summer, which has to be be their busiest time of year. This is also after I had contacted quite a few other companies. First company came out & in ten minutes said I need a whole new system with approx $4-5 grand bill . Second company wanted me to go purchase a thermostat he suggested before he even got here. Called Veteran at 8:00 am, they came out by noon & were done in a couple hrs. Great guys & my bill was just for their time . They did have to do some rewriting with new wires & didn't change a penny for parts ! Above all-this is a veteran owned & operated company & do give a veterans discount. Highly, highly recommended for all services !! A+++++++Thank you so much Veterans !

I manage repairs on bank-owned properties, and got a call at 3pm on a Sunday to say that an elderly…read moretenant lost his heat in freezing temps. Called Veteran's at 3:30pm, and they were on site within an hour. Bill was great about calling me to let me know what the problem was. He had to order the part, but went out of his way to get a space heater for the tenant for the night, and then Bill was back first thing the next morning to restore heat. I really appreciate how quick, helpful and professional Bill and Joann were. Very fair pricing as well. Will absolutely call them again next time we have a need.

A very caring and personable group of people, received great service from the quoting all the way…read moreto the installation of our new furnace. Our new furnace will be nice to have this coming winter and the air purifier is an added bonus. We'll definitely refer people to First Choice for heating or cooling needs from this point forward.

Have had all my work done with this company. Always professional. Always there for you!. Quality is…read moretop notch- very personalized company. Would recommend this to anyone- very reasonable, fair and honest company. Use for any of your Heating and cooling needs- went through a few of the other companies before finding this one and will stay with this one -- it's all good! Thanks Bryan and Team!

Been using him for years on time, respectable courteous, and fix your stuff when I get there. If he…read morecan't he'll tell you what you need and bring it back. Thank God he's still servicing the community.

From the owner: A nonworking appliance can turn your day upside down. Keep that disruption to a minimum with help…read morefrom Dan Billy's Service. Serving the Tri-City Area