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    Precision Pointing & Restoration

    2.8 (6 reviews)
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    Services - Precision Pointing & Restoration

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    10 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace installation

    Fireplace insert installation

    Moisture control installation

    Moisture control repair

    Fireplace repair

    Fireplace insert repair

    Waterproofing installation

    Waterproofing repair

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    Hall's Pools, Spas, and Fireplaces

    Hall's Pools, Spas, and Fireplaces

    5.0
    (2 reviews)

    We have a small, high-efficiency gas fireplace. You have to have it cleaned from time to time, but…read moreat the former service place, we had such terrible experiences to the point we didn't want to go back and so stopped using the fireplace. Finally this fall, I re-checked regional listings for a Buck Stove service provider and found Hall's Pools Spas & Fireplaces. They've been in business almost 30 years; not sure whey they weren't listed before. They are an official Buck Stove dealer as well as for several other brands. What a refreshing experience! The initial phone call, I had a friendly staff member who provided several options about scheduling and whether to bring the unit in or have their staff come to the house. We brought it in (its very small and semi-portable). The in-store experience was great--the staff quickly examined the unit, patiently asked questions to understand exactly what the problem was that we were experiencing, and gave me an estimate for time and cost, and waited for me to confirm yes, that was fine. I already felt good, but then whoosh, they called the *next day* to say the work was completed, the fireplace was good as new! Different people on the return visit but the same level of knowledgeable, polite friendliness. They reminded me we live in their service area and the charge for them to come out (vs me dragging the unit to them) is nominal. Now the unit is working great and we are so happy to have a working fireplace again!

    I had a great overall experience with halls pools spas and fireplaces. They're a family owned and…read morerun business. I had them come out to look at a gas bucks fireplace that might not have been working correctly. Super nice people, showed up right on time, friendly, efficient, knowledgeable. Got everything working great. Will definitely be calling them the next time I need my fireplace survived or if I'm in the market for a pool or spa!

    The Fireplace and Patioplace

    The Fireplace and Patioplace

    1.8
    (8 reviews)

    I purchased an 60" electric linear fireplace for our basement renovation in August 2025 and when it…read morewas installed, it did not work - no flame at all. We worked directly with the manufacturer in AZ as instructed who sent all replacement parts to the Fireplace & Patio Place to fix this brand-new unit, which was under warranty. However, the Fireplace & Patio place refused to send their service to help until I agreed to pay an additional $240 to have them come. I had no choice but to pay for the service call to get the unit working - they refused to schedule the service until I agreed to pay. Not once did they contact the manufacturer and try to make this right with me - the customer. They had no problem taking my $4600 when they sold it to me, but showed zero support or effort to make this right for me when it didn't work. I spent hours/days going between them & the manufacturer and am still waiting to be reimbursed for the service call by the manufacturer as they promised. Also, when they sold me this unit, they sold me a log kit for $300+ that didn't even fit the fireplace unit so I had to drive back and return the logs, which they did refund me for. I will never return to this store nor would I recommend to others.. it was a really bad experience on several levels and a big waste of much of my time. I am grateful that the unit is now working and just pray I don't have to call for service again!

    Can't talk to anyone in their service department the only communication is done by email and they…read moreare terrible at responding. I did find out after the sale they have problems keeping techs but I bought locally looking for service. Might as well go to the box stores as the service from The Fireplace and Patioplace is nonexistent .

    Precision Pointing & Restoration - masonry_concrete - Updated June 2026

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