If I could give this place a negative star, I would. The experience that I had with this place has been unbelievable. I had my vehicle towed to this repair shop due to issues with my rear differential on my 2011 F150. While my vehicle was on there property my catalytic converters were stolen (so they claim). I filed an insurance claim because of the theft, then I paid to have the converters replaced and the differential repaired. I asked the manager several times if I could see the security camera footage that would have clearly shown the converters being stolen, however, I was never allowed to see the footage. The total repair cost was over $3900. After giving these people my hard earned money (All I had) two days later my check engine light came on. I took the truck back to the shop and told the manager about my issue. The mechanic ran a diagnostic on the check engine light code and determined that the issue was the catalytic converters. The mechanic told me at that time that it was the catalytic converters so I go back into the shop and I speak to the manager, and the manager says well. We have to look at it further to see what's wrong with the catalytic converters you can bring it back tomorrow. I come back the next day thinking that it was going to be a simple process where they would just fix whatever is wrong, being that I already paid them to fix the issue, two days prior. So they hoisted up my truck then the manager came to me after about 15 minutes of looking at the truck and says that I need new turbos. I tell the manager there was no issue with the turbo's prior. His response to me was we don't know that we don't know what issues it had prior mind you they were the ones who worked on the truck and actually had the vehicle in their possession for two weeks while doing the repairs. Never once did they mention anything about turbos. The manager became very rude and immediately told me you need new turbos and I'm not paying for turbos to be put on your truck so there's nothing we can do for you. You paid us to fix the catalytic converters. We did that and now you have another issue however, the code on the check engine light says that the catalytic converters are not efficient. The code on the check engine light said nothing about turbos. The vehicle wasn't losing any power. It wasn't backfiring. It wasn't smoking. It wasn't doing anything that would indicate that there was an issue with the turbos. After going back-and-forth with a manager for a short time, he then tells me you need to get out or I'm going to call the police. I then called the police myself and told him I was not going anywhere and that I would wait for the police. I've been waiting for the police to show up. The police made a report told me that they couldn't do much because it was a civil matter, but that I definitely should take them to civil court. The police asked to see video from their security camera showing the theft of my catalytic converters. The shop manager stated that the video was no longer available and had been erased from that day so they would not be able to see that video. I took my vehicle to another repair shop for a second opinion. The second Repair shop looked at my vehicle and said that the issue was the catalytic converters and that the vehicle had no issues with the turbos the catalytic converters that were put on the vehicle were not efficient!!! I've been called the manager back and told him this information right there in the second Repair shop, right in front of the repair shop owner, and the manager of Precision Tune auto repair told me that the reason the catalytic converters they put on were not efficient, is because I did not pay enough to get good ones, so they put the "aftermarket" converters on there because that's all I paid for and if I wanted to get good catalytic converters I had to pay more money! This was absolutely ridiculous. The owner of the second shop I went to for the second opinion was floored at the managers response. He felt so bad for me that he kept apologizing, even though he wasn't the one who caused the issue. I went back to Precision tune, in hopes of getting my vehicle fixed correctly, like I paid good money to have done but instead the manager pulled out mace on me cursed me out and told me to get off of there property. PLEASE DO NOT PATRONIZE THIS BUSINESS!!!! THIS PLACE IS FULL OF GREEDY SCAMMERS AND DISHONEST, DISRESPECTFUL PEOPLE. read more

O.M.G...DO NOT USE THIS PLACE. They have had my car for going on 9 days. They consistently lie daily. And I still have not gotten to the price they think they are going to charge me. Tomorrow I will be calling the police to the location to file an official report, contacting my attorney and contacting the BBB. Avoid this place like the plague. read more

Went there for exhaust work and now my exhaust is hanging lower, carbon dioxide is very potent inside the cabin, and I have a exhaust tick, was suppose to fix flex pipe under warranty and it's still not fix keep giving me excuses on after excuse on how it's not there fault read more

Hello , I've been doing the landscaping at Precision Tune Auto Care since June. Lately the new management has allowed someone else to do the landscaping. I often call to let them know that I'm coming but once I make time to get there - the manager is allowing someone else to do the landscaping. If my services wasn't needed why didn't I get a call? My rates are very reasonable and I was told that I'm doing a great job by prior managers. read more

BEWARE DO NOT USE THIS BUSINESS ah the end of june 2025 I took my 2005 dodge Dakota to get some muffler work done ,I waited until they put my vehicle on the hoist , he pointed out the problem areas and clearly told me no work was needed on the catalytic converter ( on the passenger side , I left the shop by 9:30 am ) I ended up CALLING THEM around 12 o'clock he claimed he was about to call me so the vehicle was parked outside on the property WITH NO FENCE AROUND IT TO SECURE PATRONS VEHICLES ,SO I took the truck the truck home , and thought about the conversation the very talkative owner told me while I waited in the lobby, That people STOLE catalytic converter from vehicles on their property, so I went out in the garage looked under my vehicle SURE ENOUGH MY CATALYTIC CONVERTER WAS GONE AND THEY HAD EXTENDED A STRAIGHT PIPE in its place I called the police after I got home from my job ( I work afternoons ) and made a report about my stolen catalytic converter and was told not to go confront the owner , I ended up going to the 12th precinct to get an update Sargent ali claimed to have did an investigation but kept giving excuses as to why I did not have enough proof after going there talking to her ON NO LESS THAN 3 OCCASIONS I ended up showing her on my phone the actual video I took while my vehicle was up in the air WITH THE CONVERTER ON THE VEHICLE , She ends up telling me after I showed her the video that she DOES NOT WANT THEM TO GO TO JAIL and was trying to persuade me to make a small claim request at the 36 district court , I don't want to make it a racial situation but both the owner of PRECISION TUNE and SARGENT ALI are of the same ethnicity, I am BLACK read more

It took over a month to get my car back from service. I will never never never never never come back.

Excellent service! Was able to be seen right away! All the guys here do great work! My car driving brand new. I would highly recommend

Was looking for a great reliable car my trans had went out in my car I came across a 2017 ford fiesta online from this place very good car extremely low mileage was one of the best choices I could have made fast friendly an most of all reliable car not to mention all car are newer on lot Nthn old this place definitely derseve a a five star read more

exceptional service with professional. They actually explain what the issues are and what it takes to be safe on the road!!!

new owner renewed commitment. I have been going to this shop since 2000. after management changed service sucked. I vowed to never go to precision tune again. but driving down 8 mile I noticed the parking lot had a new look. took my car for service and was amazed. the new manager very friendly helpful and knowledgeable. service was quick and professional. price reasonable. needless to say I have renewed my commitment to precision tune and will tell everybody Frank is the real deal read more

This is a new owner and he is the best! the whole crew was nice and that's rare at an auto repair shop. they were fair and honest, which is also rare at an auto repair shop. this place will not take advantage of you. Precision Tune on 8 mile will take care of you. read more

I called for a quote on mounting and balancing my tires and was told it was $12.50/tire and $4/tire for disposal. When I got to the store, they said it was $20 per tire plus a $6 shop fee. I wish their estimate was accurate, but I guess it would have been too good to be true. It's still a fair price and the best around town after coupon. I got there at 8 and there were already people lined up. The wait was 2 hours, which was accurately estimated. They don't do appointments -- it's on a first come first serve basis. They have more techs coming in at 10. Overall, friendly service. read more

Precision Tune Auto Care - Keurig and clean bathroom - Oil Change Stations Near Me - Detroit, Michigan

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Bought a Groupon for a wheel alignment. Came in and also purchased an oil change at full price. 45 mins into service manager comes to me and tells me it's an extra $30 to take my hub caps and lug nuts off. Now I'm back in the shop because my car is veering to the right and the alignment isn't done right after they up-charged me $30 for a service that should be included in my service to begin with. Never heard of someone paying $30 to get hub caps and lug nuts took off. Rip off! read more

This is a good place to take your vehicle. They have always taken great care of me and my automobiles. They have a strong team, Ron, Shirley and their techs. Fair, knowledgable and friendly! read more

collects money on groupon to stay afloat and doesnt honor the voucher. wont set appointments. been months still getting ran around. scam

Always prompt and courteous. Never try to overcharge or give a grocery list of problems to get more money.

I had to wait over 2 hours to get an oil change, the staff gave excellent service but refused to schedule my appointment even though Groupon suggested to make it. This will be my last time here. I never ended up getting my oil change, they confirmed upon arrival that they had the oil for my Hyundai Sonata, but after all the waiting they did not. I drove 30 min and waited two hours so they could waste my time and money, they had no sympathy and didn't do anything to make up for it. 3 hours and my money lost due to lack of communication and unprofessional behavior. read more

I would not recommend you bring your car to this place if you want it back in a timely manner, or in working condition. My wife took the car in for repairs while I was away on a business trip. She was told the repair would take a few hours and they had the car for four days. This place thought they could take advantage of my wife and started singing a completely different tune when they spoke to me. They claim to have fixed a problem that didn't exist and then proceeded to try to charge my wife $340 and the original problem the car was brought in for was not fixed. Then they tell me that the problem is a fan that we had repaired by them and therefore should be covered by the warranty and then they dont honor said warranty. read more

Just stopped in randomly as my tire pressure light came on. They quickly filled up the tires, taught me how to use the gauge so I can do it myself and gifted me the little handheld pen pressure gauge too!! All for free!! Very nice people! read more

I've had a number of car repairs done here and they've always done a good job. They put a new radiator in my Toyota pickup, multiple brake jobs on several cars, a tune up and exhaust repairs on a Scion, and most recently a pretty intensive blower motor repair on my Dad's Dodge Caravan. I've never had a bad experience here. read more

TERRIBLE EXPERIENCE!!! no customer service skills at all. disrespectful & distasteful behavior displayed by the lady Sherrie who sits at the front desk as well as the manger. I well yelled at and not helped in any way, regarding a Groupon voucher! DO NOT USE GROUPON VOUCHERS FOR THE ESTABLISHMENT!!! the lady at the front desk assured me I'd get my money back if I could not receive the service I paid for, and that I'd have to pay a $20 inspection fee. After they estimated $1200 worth of work that needed to de done (complete lie, I went to another shop and got great work done for $320) I paid my $20 inspection fee then asked for assistance with Groupon app on how to cancel order. SHE THEN SAID SHE'D NEVER DONE IT BEFORE. I was confused why she opened my voucher after I asked her not to & then said she had no idea how to refund my money back through app. she yelled and refused to get her manager. when he came in, he was no help as well. I'm in my 3rd trimester of pregnancy & was highly upset with how I was handled as a PAYING customer. I never yelled or got irate, DO NOT GO TO THIS PLACE IF YOU WANT HONEST GOOD PEOPLE WHO WILL HELP YOU IN THE SERVICES YOU'RE PAYING FOR!! read more

Great fast service. Reasonable rates. Friendly staff. Always willing to help

I called before I went and explained the problem I was having. I was told to get my car towed there and they would check it out. When I arrived with the tow truck, the guy at the counter said he probably couldn't do anything for the type of car I had. I asked why did he tell me to have it towed there and he said he never spoke to me until I showed him my phone where I called just a little earlier. Then he told me that it would be about $100 just to look at it. I got towed to another shop and was treated much better then this. read more