Michelle is amazing!! Great service. I came in as a walk in and was serviced immediately. I would…read morerecommend State Farm to everyone.

Marco Granja is the absolute BEST!!! I have been doing…read morebusiness with them for years. They are all very knowledgeable and so polite. They have excellent customer service and I must say they have helped me out many times when I've been in a bind and in a time crunch in such an efficient and timely manner. I recommend them to all my friends and family that's for sure! Thank you!

After being Insured by this company for about 6 years now, I can say I'm BEYOND satisfied. The…read morebusiness owner always answers my questions and concerns. I never have a problem with my phone call not being answered. After getting into a car accident a couple of years ago, I was walked step by step on how to put in the insurance claim. The service is above and beyond. They also have a referral program! I have referred family and friends and have got a cash bonus. I often apply the bonus to my monthly bill. I am beyond happy being insured here, they always work hard to find me the best deals once my renewal comes up. I will continue to choose this insurance company over any other company. Thank you for phenomenal service!

Easily the worst. Having to wait in a hallway while they take 1 person at a time. Mind you there is…read moreno air conditioning in the hallway that you wait in so if you pass out from lack of air circulation I'm sure they wouldn't notice because the woman behind the counter is on her phone. Then tries to talk to you thru a glass door as if you can hear here. Please save yourself the head ache and go thru a big chain insurance company. You may pay more but you'll save yourself the headache of dealing with incompetent people.

This is a very poorest managed insurance company that continues to not have any concerns about its…read moreconsumers driving privileges'. This is the second month in a row where i received a termination letter for none payment and the representatives are rude. After my policy is completed i will not use them again. If you use this company, you're doing a disservice to yourself.

Dawn was super insightful and helpful. although she didn't receive a penny from me, she still…read moretreated me as if I was a long term client. highly recommend

Just really good people to work with! They place our auto and home insurance and I have been very…read morehappy with the level of service and the quality of coverage!

Loc Vo is a very patient guy. He guided, and explained every steps to my parents for their life…read moreinsurance options. Couldn't be any happier about his service. Thanks again.

This is the best insurance agency in the WORLD! No, seriously. They are. I've been with them since…read more2008 and have been VERY happy. Like a good neighbor, they will drive down the street and jump your car when it dies. They will make calls on your behalf to get a tow truck, find information on a ticket, anything. They are SO willing to help, even when you don't ask or necessarily need it. Oscar is my direct agent, and he's amazing in that sense. Going the extra mile the way he does will mean I'm a permanent client. Loc and Oscar are always smiling faces and I know they truly care about the business they do. Thanks Loc Vo State Farm for all of your awesomeness!

Outstanding service team! They will connect with you through any communication channel you prefer;…read morephone, email, or even text messaging. This made the process of getting a new policy quick and easy. This agency helped me save money on my auto and renters insurance. A big thank you to Josh Brown and his team.

For the most part I'm satisfied with Josh Brown's group except when there was a hick up in them not…read moreknowing why my auto policy had gone so much. I was ready and had started looking for another agency. After a while the issue was rectified and now I'm a happy customer again. Through all of this they always remained professional. Thank you Josh Brown and company

Very friendly Very helpful…read more There is always someone available to help you Definitely will recommend to friends and family

I have been a long time customer of State Farm and have only had to put in minimal claims all those…read moreyears. Until last week all was quiet than Mother Nature hit us hard and pummeled one of my vehicles with nail damage to the tune of nearly $10,000. A call to Amanda at Brett Twitty's State Farm office in Schaumburg and the ball got rolling. Thanks to Amanda and the rest of the crew my suv is being repaired. Amanda made the process seamless and was so incredibly helpful I just wanted to give this office a shout out and thank you. And I highly recommend this team. Thanks guys for all your great help. It's greatly appreciated Bob Cavaiani Chicago,Il

Terrible customer service and unorganized. Started Auto Insurance in December, returned paperwork…read morebut it was not submitted to corporate. In January got a letter from corporate saying they were going to drop my coverage do to not sending in paper work. Confirmed with the local office that they got my paper work and that they will not drop my coverage, they just reserve to drop my coverage. In February, they dropped my coverage.

Called for a quote for homeowners and auto and receptionist said he would call back. Never…read moredid...hmmm....