These guys are awesome. Always courteous,helpful, and informative whether it's printing or shipping.read more

The customer service is always exceptional. The store location is always neat & clean. You can be…read moresure to be engaged in an uplifting conversation while conducting any of your needs, business or peesonal.

Coleen was very friendly and professional. She was on time and ensured that all paperwork was…read morenotarized correctly. I informed her that I needed two witnesses in addition to notary services and she provided those as well. I strongly recommend her service.

I'll get straight to the point. Coleen is wonderful to work with. She's cheerful, informative,…read morepunctual and extremely helpful. There are quite a few notaries out there to choose from. But if want to make sure it's done right, reach out to Coleen. She's amazing!

I went to drop off 2 small boxes as an Amazon return. one box required taping and they wanted to…read morecharge me $1.50 for 12" of tape.

I have been going to this location for years. There is a…read moreline sometimes, but it moves fast.. The customer service is great!

Marcel of Top Class Mobile is exceptional. She is so warm and completely helpful with her notary…read moreservices and is an open book to help you any way she can. I will definitely refer anyone I know for notary to her. Her service availability is also very flexible to accommodate you 7 days a week and very responsive and professional- which is important to me. Take time to reach out, you won't regret it!

I had to have some copies made and Angellica was so helpful. She was able to answer all my…read morequestions and she was very pleasant. I would definitely go back.

Well,, under new management??? They conveniently close on the weekend. Held off from Sat to Mon,…read morewent back, sign on the door says closed due to technical difficulties, come back at 3PM, did so, still closed @ 4:30PM, nobody showed up! Wasted 3 trips there only to have to find another drop off. Called on Tues to see if they were open, no answer!

Very responsive across our communications. They always tried to be helpful above and beyond the…read moreservice provided as well (explaining things I wasn't sure about). Will certainly trust them with my business again in the future.

Awesome service. I called earlier in the day and never used a notary before. He was able to explain…read morehow it worked and what was necessary out of me but the best part about this service is that he comes to you! You don't even have to leave your house/apartment, no looking for parking or dealing with ATL traffic. He does it all for you. Amazing. I will be using the services again.

The customer service here is 2nd to none. Such an amazing crew an J.T. has the patience of a saint…read more He was so extremely kind and courteous. I had sent a request to 2 other UPS stores for a last minute print job. I couldn't find my files, then I emailed to the wrong address and after all was said and done he took care of everything and told me not to worry. The value of service was amazing and I can't thank them enough.

Horrible Store!!!! I needed to ship a small package for next-day delivery and paid $125 to ensure…read moreit would arrive on Saturday by noon. I arrived at the UPS Store in Covington #6787 on Friday at 10 a.m., and there was no line. The representative weighed my package, printed a label, accepted my $125 payment, and provided a receipt with tracking information. The next morning, around 9 a.m., I checked the tracking status, expecting it to show "out for delivery." However, it only indicated that a label had been created at 6:36 p.m. on Friday, the previous day, and that UPS had not yet received the package. This led me to believe the package was still at the store. I called the store, and management claimed that all packages had been sent out the previous night. If that were true, the package should have been scanned as received by UPS--but it wasn't. I strongly suspect my package is still sitting at the store. Something doesn't feel right about how this location operates. The UPS Store management at the Covington location (Store #6787) did not help provide answers or demonstrate a clear understanding of UPS's shipping process. UPS Corporate and The UPS Store network should not offer next-day delivery if they cannot meet the task, especially when charging customers $125 for subpar service and poor communication. I was on hold with UPS Customer Service for 15 minutes, just trying to find out where my package is. UPS Corporate was also Useless!!!!! If the store made a mistake and didn't send the package out on time, they should acknowledge it, give me the package back and issue a refund, and work to improve, rather than making excuses. My advice to other customers: skip UPS altogether and stick with the United States Postal Service (USPS). USPS is more reliable, less expensive, and far more transparent. Now I have to contact my bank to dispute the charge just to get my money back in a timely manner.