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    Premier Academy

    5.0 (1 review)
    Closed 7:00 am - 6:00 pm

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    Services - Premier Academy

    Multiple children care

    Single child care

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    1 year ago

    Beautiful facility that is so clean. Wonderful staff and teachers. This is the best daycare in the area!

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    Silver Spring KinderCare

    Silver Spring KinderCare

    (6 reviews)

    DO NOT recommend. If I could give a zero I would…read more.. I enrolled my daughter who was a about a year at KinderCare Silver Springs Northville and pulled her out of the center in about 3 months time. My daughter was injured at the facility and "no one knows what happened". As soon as I picked my daughter up from daycare instantaneously I knew something was wrong with her. Once I got her home I was able to calm her down and noticed she wasn't using her left arm and was in serious pain if you touched her hand/forearm. I had to take her to the emergency room to find out she had a dislocated elbow. Due to Covid, you get no updates, no one speaks to you about the wellbeing of your child. They simply pass your child through a door into the vestibule with no real information about your kid. Do I think someone injured purposely? No, I understand accidents happen. But either someone injured her and is lying OR they are not paying attention to the kids enough to notice she was injured. Either scenario is unacceptable. The Director of the facility ensured that she would call me to provide an update and it has been over three weeks and not a single word. When a child is injured on your watch you should be doing everything you can to find answers. The Director actually had the audacity to ask if my daughter was injured before school - when there are pictures of my daughter that day using her left arm on their online application. Pictures that they took! They didn't notice her fall, didn't notice if someone picked her up wrong, they didn't notice if she cried at anytime during the day to be concerned and they should have noticed. A kid doesn't get a dislocated elbow without it being known either by crying, screaming, babying their arm. She didn't even lift her arms up for me to pick her up at daycare and burst into tears as soon as we walked out of the door. How could they have NOT noticed her injury? The situation was handled in a very unprofessional manner and I have told all of my friends about this incident. They can't believe the Director has not taken this situation more serious and acted in an appropriate manner. I have to sit here and question what happened to my daughter. I have had to deal with her not wanting to use her arm, disrupted sleep from bein upset and being cautious of her elbow to ensure it isn't reinjured (which can happen more easily now that it has already occurred). I have talked to friends who have their kids enrolled at a neighboring facility and found out the person who last changed her diaper was sent to the Northville facility after having performance issues. Did she accidently do something? I have no idea and will never know due to the lack of communication and professionalism from this daycare.

    So far so good, they haven't lost a kid, no damage and they even learn stuff to boot.read more

    Premier Academy - childcare - Updated August 2026

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