I have had a VERY good experience dealing with Kelly's Port at Lake of the Ozarks…read more We began dealing with them last summer - ultimately bought a boat there. We've dealt with both Sales (Lucas R) and Service. We have also had interactions with Kyle Kelly. All of it has been really outstanding. They clearly understand the concept of customer service and priority. Recently hauled our boat down for a special repair - Monday AM - left here early - got there at 8:30 - and their service techs were waiting on me. Literally 46 minutes later - I was OUT of there - with FIXED BOAT in tow and headed back to Kansas City - and home by 12:30. Sometimes you run into an operation that "gets it" when it comes to customer service - and they certainly do! They get my highest recommendation and have earned me as a long term customer.

Bought a used Benny. 2.5 years old...120 hours. It was great but needed a little warranty work…read more The service department came to my dock and did what needed to be done Boat sale? Great experience Service? Ditto Questions? Answered quickly and professionally.

I'm giving them a 5 for their service/pleasant attitude, rental rates, and willingness to help…read more Only drawback, and I didn't subtract points because they were so accommodating, was "bragging about the fleet". Granted, our boat had about 400 hrs on it/wasn't that old, it was just a rough boat concerning throttle response, steering and a few gauges were pretty flakey. I was t expecting a Donzi, but our particular boat, was a rental, that appeared to be driven pretty hard. Overall though, I would definitely recommend

The best service. So friendly and helpful. We are not expert boaters but the owners took their time…read moreand gave us all the information we needed. Would highly recommend!

Honestly, would give this place negative stars if it was possible. They are completely terrible and…read morecaught us a trade in on a new boat because they didn't put oil in our freaking boat after doing a summerization and oil change. We had a great deal on a trade and lost it because the dealership didn't want our boat since it didn't have oil in it when we brought it to them to get checked out. Thank God we tried to trade it in or we wouldn't have known and permanent damage might have been done to our boat but fortunately we didn't do enough driving to ruin anything this past summer. So, besides not putting oil back in our boat after the oil change, they also broke our engine hatch, cut the wiring to our speakers and blue interior lights. We thought we could trust them since their marina is in our campground but hell no! Since we have dealt with this, many other campers in Franky and Louie's campground have said they messed up their boats too! Don't use them!!! And, if you do, BEWARE!!!!!

Thank you so much Deer Valley Marine for a great experience with a wave runner that we had problems…read morewith on the lake! Your staff was completely courteous and your service impeccable. Not only did you understand the problem but you fixed it quickly and we were well on our way. Thank you again!

Convenient location, very friendly staff! They explained everything at length and were thorough…read morewith getting us going. Prices were reasonable, and the boat/skis were great! Highly recommend.

Nothing bad to say about WFO watercraft rental's!!! This place was AWESOME!! We rented JetSki's…read moreduring their off-season time right before spring break. The people that worked here were super reasonable laid back people and they allowed us to only rent them for two hours and give the office a call if we wanted to rent them for longer. We ended up doing 2 hours then called back for 2 more and one more time for one more hour lol. They were not very strict and they didn't care about how long we had them out.. They gave us a map of where we were allowed to go, they fitted us for life vests and quickly showed us how to do what we're supposed to do on the jetskis and sent us on our way. These JetSki's were in great shape and super fast (turbo-d ones) and super responsive! Almost impossible to flip. This was honestly the time of my life out on the water we got to stop at restaurants with docks on them and we went swimming and just speeding around having so much fun!!! A wonderful experience thanks to WFO watercraft rentals!!! If I ever came back to the Ozarks this is where I would get a boat rental or JetSki next time!!

Great place to get a boat or accessories from. From the sales guy, through the sales manager,…read morefinance department, and parts department, everyone was very friendly and helpful. I would highly recommend them for all your boating needs. Update: Jacob, our sales guy, has been terrific long after the sale. Thanks and hope people are coming your way.

Just bought a Cruisers Yachts from Iguana. Had great interactions from Steve at sales, Travis and…read moreBob in Service, and Joel as one of the owners. What a delightful experience. They knew the product and bent over backwards at transport and delivery to the East Coast. Top notch organization.

These guys and gals are awesome. Doug was especially helpful if finding boat engine parts for me…read more His patience was incredible. Prices were good and their shipping manager got the parts shipped right out. I will definitely call them again when I need more Mercury outboard parts. Super pleased.

Everything went well. Had all the formalities done up front and when we arrived everything was…read moreready to go. All we needed to do was register operators. They moved the boat from the hoist and made it ready for us to board. They went over some of the more basic rules. The pontoon we rented was a tri-hull. The boat was relatively new and everything worked well. I especially like the dept finder whereas we were suspect of shallow waters. Got our deposit back quickly. We also took a pull behind water tube for the kids. The staff was kind, friendly and very knowledgeable. When we returned the boat it was very easy.

Pirates Point for gas. Called ahead since it's out of season & the owner, Kent said he'd meet us…read moreto get gas. I called to let him know we were 15 minutes out & he was waiting for us at the dock! So much help. Pirates Point also offers rentals.

DO NOT BUY FROM THEM! THEY DON'T HONOR THEIR WARRANTY!! I had a failed part on a lift I bought…read moreunder warranty and they blamed it on the control box company. They lied about testing the lift when it dropped and totaled my boat. They will not take ownership on their warranty! The owners hide and can't talk to any of them because they know they are liable for a failed lift. The control box company told me they never registered the box. The box was 3 years old before they installed it on my lift! I have $60,000 in damages. I had the same problem a year ago with my lift and they did not pressure test or get the control box company out to test it because they knew it was not warrantied. If they did come out the lift would have been fixed and all of this wouldn't have happened. BUYER BEWARE!!!

New Boat Lift: 6800 LT model…read more I had a tough decision to make as I had an existing relationship with a great team that provides another brand of lifts to replace our "Old" lift destroyed this winter due to old age. Doing my own research, I came across Casey and His Team and decided to hear him out on the advantages of the Loto Lift 6800 LT. Casey knows his lifts and while he did not "Bad Mouth" the other brand, he did feature the advantages of his lift. I made the decision to go with an unknown team over the great service of the known team simply because I felt the Loto Lift had too many features I could not pass up: I COULD NOT BE HAPPIER ABOUT THAT DECISION. Casey was scheduling a few weeks out and gave me a tentative date for removal of the "Old" and installation of the "New". As the date approached, he contacted me with the exact date so we could be there. They came as scheduled and the installation was 100% professional. I cannot thank him and his team enough. I have a second lift of the "Other Brand" that is still reliable, but comparing these two lifts Side-by-Side is a "No Brainer". I simply love that all of the hardware is above the water and the construction of the 6800 LT is incredibly impressive. I cannot give a higher rating for both Before the Sale and Installation. Friendly, competitive and professional throughout the installation. Everything I witnessed convinces me that Casey and his team will stand by their work for years to come. When the time comes, I will definitely consider the Lotto 6800 LT model! Thanks to everyone at Loto Lift!