This Lake St Louis location is worth the drive OR work with the Herren team remotely with their…read moreexcellent Portal. I've been a customer for over 20 years, their low fees and efficient, experienced service has saved me a lot of money and stress. I wouldn't consider trusting anyone else.

Always willing to accommodate to your schedule. Great employees and reasonable prices very…read moreautomated website

I found them on the Internet and scheduled a meeting to review my tax returns from the prior years…read moreand talk to them about my current tax situation. I have always had my taxes done by a friend in Cleveland Oh, and just never took the time to find a new one. I scheduled through email and quickly got a response back. (I had emailed a couple places and this is the only one that actually returned my email) I scheduled a time and I think a week out to meet with them. When I arrived, I met with Nichole Thousand and we discussed my current situation and what she needed to take over my taxes and help me with other financial needs. I must say that I was very impressed and that she has made the transition very simple and easy and I feel full confidence in her services. Everyone I have met there has been extremely helpful and polite. If anyone still needs to get their taxes done, or needs advise for their business this is definitely a phone call you need make. Thanks Nicole!

I reached out to Matt on behalf of my mom who lives in Chesterfield…read more Matt was super responsive (same day!) even during tax season and really took care to answer my husband's and my questions and explain things thoroughly to us. He went above and beyond our expectations and we're so thankful for his help. We definitely recommend this firm!

BEST tax service around! Previously my husband and I used H&R Block but after 2 years of horrible…read moretax advisors and over $500 spent on tax filing we said enough was enough. After some research and calling around several places in St Charles CO. I called Affordable Accounting and Tax and I'm so happy I did! We scheduled an appointment and we had amazing customer service through and through! Jane was personable, knowledge, professional and kind. Tax service was efficient and reasonably priced, we saved time and money (plus frustration!!) compared to H&R Block!! I would and have recommended this tax service to friends and family!

I will never use this company again. I filed my federal and state taxes with them. Several months…read morelater, I received a bill stating I had not paid for their tax preparation services. I contacted the office with payment confirmation information. Less than a week later, I received another bill, of which I had to again call with confirmation. That is not so horrible - I understand mix ups can happen. However, I received a bill from Missouri saying I did not pay my taxes. After staying on the phone for an hour, it turned out my taxes were filed under the incorrect SS#. I ended up correcting everything with the state myself. Unfortunately, the federal government is a bit more challenging. In January of this year, I received a letter from the Feds stating I never filed my taxes (I owed $3900, so this was very alarming). To make a long story short, my federal taxes were also filed under the wrong SS#. I called Affordable Taxes to tell them about the letter and that I looked at my records and saw an incorrect SS#. I spoke directly with Jane and she claimed that her office caught the mistake before it went. She became very irritated with me when I asked for details - even if I was upset (I really wasn't, but I did ask a lot of questions), I have every right to make sure I have everything I need. She was terribly rude, and after more research on my part, it turns out she did in fact file my returns incorrectly. Finally, I went into the office to get the corrected documents. When comparing my document (originally given a year prior), I saw certain papers not included. When I asked for them, she became upset stating the extras were not required. I asked for them anyway, and she became even more upset by slamming papers and yelling about my bad attitude - both now and when I called in. Clearly, I wasn't happy, but I was in business mode and simply wanted information. She actually kicked me out of her office and told me I could not review the documents to make sure they were correct. I am shocked and completely dismayed by her mistakes and lack of professionalism. I have never in my life been treated with such utter disrespect. I work in the customer service industry and have a deep understanding of how to speak to people, as well as how customers should be treated. Again, had I been treated with any modicum or respect, I likely would have given them another chance. Please take this review to heart and avoid Affordable Taxes and Accounting at all cost (and, it will cost you!).