Rude and unprofessional. Extremely unhelpful and very disappointed with the way he treats…read moreprospective clients. What a shame because I would have done business with him because I am in the same area, but after interactions with him on the phone - will not even consider him. 0/10.

Called asking about services and acted as if I was a nuisance. Refused to give me a quote on costs…read moreand refused to have a phone consult. Then refused to tell me if a consultation would cost money or not. Told me "sounds like your just calling everyone in town asking for rates". Avoid this guy at all costs - completely unprofessional and unpleasant to talk to.

I found them on the Internet and scheduled a meeting to review my tax returns from the prior years…read moreand talk to them about my current tax situation. I have always had my taxes done by a friend in Cleveland Oh, and just never took the time to find a new one. I scheduled through email and quickly got a response back. (I had emailed a couple places and this is the only one that actually returned my email) I scheduled a time and I think a week out to meet with them. When I arrived, I met with Nichole Thousand and we discussed my current situation and what she needed to take over my taxes and help me with other financial needs. I must say that I was very impressed and that she has made the transition very simple and easy and I feel full confidence in her services. Everyone I have met there has been extremely helpful and polite. If anyone still needs to get their taxes done, or needs advise for their business this is definitely a phone call you need make. Thanks Nicole!

I reached out to Matt on behalf of my mom who lives in Chesterfield…read more Matt was super responsive (same day!) even during tax season and really took care to answer my husband's and my questions and explain things thoroughly to us. He went above and beyond our expectations and we're so thankful for his help. We definitely recommend this firm!

Steven is the best tax consultant around. His calm and cool demeanor always makes this entire…read moreprocess seamless! I have referred at least 5 people to him and they are all extremely satisfied! I have worked with Steven for a decade now. He is extremely knowledgeable and helped me create my LLC too!

I consulted with Steve (Pargo) on filing a personal tax return. During our free consultation, Steve…read morewas helpful and considerate; however, thereafter, he failed to conduct business in a professional and trustworthy manner. When asked about his price, Steve stated he does not have a set price, as it's based on the amount of work needed to compete the return (this seems fair). Steve further stated I would not be locked in on the price once he reviewed my tax documents and provided a price. Steve called approximately 1.5 weeks later and provided an estimated return based on my documents as well as a price of $800.00. Based on my prior professional accountants I've used (who all charged $200 or less), I believed this price to be unreasonable. I asked Steve what is hourly rate was and what his workload was in hours (so I could reverse engineer his seemingly outrageous number). Steve failed to address my questions, stating he charges a higher rate for professional work (which is a clear evasion to avoid the glaring issue). I informed Steve I did not want to proceed with the filing of the tax return, since the price seemed unreasonable (as well as of his lack of justification for such a price). Steve attempted to gaslight me by stating the work was done (implying I owed him because of the work) - contrary to our prior verbal agreement (per parameters he set). Steve further attempted to gaslight me by making the rhetorical remark: "if that's how you want to do business, then come get your documents." (He offered to mail them too). This is widely unprofessional given our initial agreement. In summation - Steve is either new at accounting and justified (in his mind) the high price, due to an unnecessary amount of time he spent trying to figure out how to properly file our taxes (because he lacks the knowledge on military-related services and capital gains, two intricacies involved with my return). Or, Steve attempted to swindle me for more money than what his services were worth (compared to the market), because he was aware I was getting ~23k back in taxes charged incorrectly to my wife's military medical severance pay. In either case, Steve failed to be honest about his price upfront and hoped I would be manipulated to pay it after he was done reviewing. This could have easily been avoided if Steve was honest about his hourly rate and/or a percentage he charges based on the total tax refund. This clearly shows Steve lacks professionalism, as he is looking to get the most amount on money based on the circumstances (and is willing to lie and omit facts to do so). At the age of 32, I have never worked with an incompetent and untrustworthy accountant - until Steve. You have been warned