Great experience from the moment we walked in the door. Super friendly and helpful. They truly…read moremake the experience all about you. Will definitely recommend.

We bought a used 2018 Mercedes from Leson Chevrolet with low miles, overall impressed with the…read morevehicle. Buying experience was typical of a used car dealership. They're trying to make a profit, and I work to ensure it's not an obscene profit off of me... no harm, no foul. Before purchasing I noticed that it was missing some equipment from the rear compartment and the dealership offered to reimburse for the Mercedes tire inflator that was missing. Awesome- I really appreciate that. However, when I got the car home and removed the advertising license plate and plate frame, I found that the Mercedes backing plate had three of the four mounting holes completely blown out and it was obvious that whoever at the dealership put the advertising plate on just used some square plastic retaining clips and self-tapping screws (not the Mercedes star drive bolts) to secure. The screws were too long and did some damage to the paint. The old backing plate is totally unusable and the "fix" was temporary at best since an actual license plate affixed in this way would've blown off on the highway. I went to the Mercedes dealership and grabbed the inflator ($320) and a new backing plate, which cost $91. I then took the receipts to Leson to get reimbursed for the inflator as agreed and ask for assistance with the backing plate, since it's pretty obvious that someone in their organization let this slip by. I even said I wasn't looking for help with the damage to the paint from the screws. I showed the salesman the pictures and receipt and he spoke to the manager before coming back to say that "The deal is done, we didn't agree on the backing plate on paper... sorry." I only would have known this was an issue had I taken off the plates before buying the car, and I don't know of a lot of folks who disassemble vehicles on the lot prior to purchase. If you're going to spend a lot of money on a vehicle and expect a dealership to go the extra mile to make mistakes right, I would hesitate to recommend this place to a loved one or friend. It doesn't take much to do the right thing... apparently $91 is the line in the sand for Leson Chevrolet.

After several calls for months to both Chevrolet (GM) and Leson Chevrolet, it is safe to say that…read moreChevrolet is a substandard company/dealership to conduct business with due to the following reasons (based on Leson Chevrolet findings): (1) Inability to pinpoint/diagnostic issues accurately (2) Refusal to take responsibility for incompetency in automotive repairs (3) Failure to understand a logical sequence of executing a repair, and (4) Overcharging for auto repairs. Chevrolet (GM) failed to provide adequate oversight over Leson Chevrolet. For these reasons, I highly recommend that customers do business with other Chevrolet dealerships here in Louisiana, and consider other manufacturing companies when purchasing a vehicle in the future.

Best service on my SUV in a very long time. Finally found a dealership that cares about the…read morecustomer other than for their money. Sam Robertson deserves a shout out for service advisor of the year. Thanks for your great personality and constant updates on my vehicle. You made my first experience at premier volkswagen about as good as it could be. Definitely buying my next car here because I actually trust them! Worth the drive to Premier Volkswagen in Harvey!

The service at Hertz in Harvey was wonderful . The salesman Ulysses was very friendly and…read moreknowledgeable about the vehicle. Would recommend him to my friends and family .

Mother went in to look at cars for my sister and was told to wait. After a while they noticed that…read morethe Caucasian customers would walk in , get greeted and helped. They decided to leave after an hour of going without help. Ridiculous !

Laurent Saidah was an excellent salesperson. There was no hard sell, just information on the car we…read morewere interested in. He knew exactly what we wanted because he listened and steered us to the right vehicle. We are pleased with our purchase. As for financing, we have a great deal. The gentleman doing the financing was funny and made the process painless. Genevieve & Max

I'm shocked to see so many bad reviews! I had a great experience here. It started with consistent…read moreand honest communication through emails. I was given the total out the door costs for two different cars I was interested in. Compared to other dealerships, the communication was outstanding. Nothing smarmy. I made the appointment and test drove two different cars. There was no pushiness from the salesperson, Richard. We sat down and he worked with me. I walked out with an amazing car at a very fair price. I can't really picture having a better experience buying a car.

I bought a car from here and it's completely undriveable I only had it for 5 days and I only drove…read moreit 2 days. It has something wrong with the transmission. They are now ignoring my text and dms! They said nothing was wrong with the car and t hat it ran well. The engine light came on the same day I bought it.

Shady, crooked. Told them what I had to work with from, assured me not a problem, when I got there…read moreto close on vehicle(which was not even remotely what I needed, but i was in between a rock and a hard place after dealing with them for 3 weeks, and not having time to shop around). Vehicle was a mess. Carpet matted and dirty, missing mats, dripping Armor All to hide what was underneath, things still set to McKenzie, (I guess the previous owner?), crack patched with scotch tape, was told if i wanted a key fob for locks, i had to buy it myself. No inspection sticker, which I got myself that day...THEN they told me it was an additional 400 plus down, but I could pay it whenever. Well, I spent EVERY DAY I had off, for the first month taking it to the garage for various reasons, the first time I got on the interstate, the bumper started flapping. It hadn't even had an oil change, on and on. The beginning of the 2nd month, I was out of work for TEN DAYS, costing me anywhere from a thousand dollars on the conservative side, to 1500, which I'd normally make. I JUST started catching up on my bills, and they hit my account for the balance, without warning, which is cool, because now I feel free to tell people how crappy they, and their vehicles are, and they have been holding my tag hostage over the money I didn't have when the nightmare of dealing with them began, couldn't afford until now( thank God they didn't bounce my account, two weeks ago it would've), and my car payment and insurance just came out, and I paid my rent and bills this week). Phew! Thats a load off my mind, a relief to finally be free to warn people who may get desperate, and make the same mistake I did. Don't deal with them, unless you enjoy being hoodwinked and overpaying. I've since found better places all over the city, and ones I've spoken to that can't believe what I'm paying for the vehicle that I got. Going to small claims and the BBB on my next day off(Better than spending it at the Auto Repair!)