We went to Xtreme to purchase a used Toyota Camry we had seen online. April G. helped us and the…read moreprocess was smooth.

Avoid this dealership at all costs! After handing over the check to buy a used vehicle, I requested…read morea bill of sale (like all good dealerships give you) and to this day it has been over a week I have not received a bill of sale. I have requested all documentation that I signed when buying the vehicle this was at the time of buying the vehicle that all this was requested and everyday after I still have not received the signed documents. Something that is simplest thing to do, make a few copies and hand it over to your customer who just spent a lot of money on a vehicle could not be done and is still yet to be done. The vehicle was listed for a certain price online when serious about buying the vehicle the document they brought to me to sign with the prices, taxes etc had a more than $2000 additional price tag on the vehicle than what was listed online, I immediately caught it and asked why was that on the document when the price on the internet was listed way lower, the salesman had us sit there for over 30 minutes while he went and spoke to his manager, after coming back he said that was the wrong price listed on the internet but said they would honor the price, the document with the prices also had another additional charge of $2500 for their upkeep on the vehicle like their own warranty, I wasn't asked ahead of time if I wanted it, it was just added to the total! I told the salesman that I did not want that and to take it off, he did take it off. All of those things were very concerning. After getting the vehicle home and driving, it was obvious things were not disclosed about the vehicle and the pictures online were not accurate with the vehicles condition. The online pictures were definitely altered to not show these condition issues. I immediately emailed the salesman after realizing the safety issues with the vehicle the same day as purchase to not receive any response from the salesman. After going back in the next day the salesman, nor the manager wasn't in from the previous day and I was greeted by an employee who doesn't like to listen to customers who have concerns with the condition and safety of the purchased vehicles from their dealership, the employee didn't even allow me to finish my sentences, he continued to cut me off. He was extremely rude and I made it known the days to follow. I'm to this day still getting the run around for my signed documents & no bill of sale. No dealership is allowed to sell vehicles that violates applicable safety requirements.

Good prices and friendly workers nice environment liked the experience will recommend to othersread more

We've been going to them for years. They are fantastic, do a great job and are honest and…read moretrustworthy.

Don't go there......They put me through 7 weeks of he** with my car there. They know NOTHING about…read morecustomer service. I have never been treated with such disrespect. I'm a 65 year old woman, and I'm trying to keep anyone from going through what I did. It started before Thanksgiving. My Volvo died while driving. Towed it to my WONDERFUL mechanics, Will and Lenny's , that I've used for decades. They changed the timing belt, then discovered the valves were bent in my engine and knocked against the heads....they couldn't do the Volvo. I spent 2 days searching for a mechanic who could.....ended up going with them, cause they came in the cheapest. So, then it began. I told them I HAD to have it back in time to drive 1200 miles to pick up my 91 year old Mother with dementia. They told me 2 weeks, POSSIBLY 3. Well....never kept me informed. I had t call them. Took longer. Said the Machine shop got the wrong parts.....had to wait for them. Told them I HAD to leave the 18th or 19th. Got the parts, installed, and then couldn't get the timing right. He had to call other mechanic friends and look online to get advice!! Finally discovered they had to send parts back to machine shop. In the meantime, I had to lug heavy groceries and spend lots of time waiting for buses....pulled a muscle in my chest doing so, and I couldn't lift for a month. After MUCH stress and phone calls, they finally admitted they wouldn't have it done in time! So on the 21st I had to get a last minute FLIGHT. Couldn't take a bunch of stuff I was going to in the car. Had to drive my Mom's old Buick back, which was scary. So, they called me on the 9th to tell me it was ready. Oh, and the original quote was $2,300......and IF they ran into anything else, no more than a couple hundred more. Weeks after the quote, I asked if they would give me a cash discount....he agreed. So, I took the bus (1.5 hours from my place}, and went to get it. He handed me the bill.......almost $2,800.......I reminded him of the quote and discount......I had $2,500 cash. He got ugly and we argued, and I raised my voice with all my frustration, so did her, and he sent the LOVELY owner, Peggy out.......and she was just AWFUL.....told me I OWED HIM an apology!!!! They took my $2,500 cash, and told me when I brought more I could have the car! I gave in and wrote a check, and they REFUSED TO TAKE it!! I went out in lot trying to call a friend, was crying, and out came to office girl, got in my car, drove it in the garage and SHUT THE DOOR!! I was sooooo upset, I went nearby to a friend's business, and their wonderful employee, told me to write him a check and he'd go with me to settle the bill......they refused his credit card!!! by now, I was soooooooo upset, I felt like I was getting an ulcer. I had to wait in the cold for a bus almost an hour, and it took another hour to get home. Two days later, I brought my 6 foot 6 good friend, Steve along, and they couldn't have been nicer with him towering over. So, I drove off, and 3 blocks later, my check engine light went on!!! Refuse to go back, so I stopped at Auto Zone and it checked out o.k. I just want to have those people OUT OF MY LIFE.........Besides the owner, Peggy, it was Louis, the manager that were so awful. Don't know about the others.

I had been looking for a BMW Z4 Manual for several months receiving daily Cars.com alerts for…read moredifferent cars for sale. I received an alert for the 2014 BMW Z4 just listed by NOLA. I contacted the dealer, they were quick to respond and begin working with Nate. Nate provided all the details of the vehicles including maintenance records and previous owner maintenance records. Nate provided videos of the car and upfront out the door price. I took a flight from Virginia down to New Orleans. Nate arranged for a car to pick me up from the airport. Upon arrival at the dealership, the car was ready for delivery. The car was advertised and it was in excellent condition, well above my expectation. I took it for a test drive and within 30 minutes of returning, I had completed the no-hassle paperwork and proceeded to drive the car back to Virginia. After a 1400 miles drive the car performed like new and was a great experience with Nate and NOLA. I highly recommend purchasing a vehicle from this team.

Friendly, professional, timely and honest. I've been using them for over two years. All well!…read moreNate, Victoria, Kelly and Alex treat customers like family. Mechanics are also super.

Just brought my second vehicle from here. Hasan has great customer service. He was a great help…read moregetting me into my new vehicle.

I came to buy a car and was greeted and dealt with very professionally. I would recommend to a…read morefamily member or friend.

I had a great experience having my windows tinted. Actually had the owner call me back as it wasn't…read moreanswered when I 1st called him. Got in right away. Excellent finish on my windows. Friendly staff and a good value.

My friend has been going here since '98 and sent me to get my new mustang done. Very professional…read moreand nice guys to boot. They have all the tints! Got exactly what I wanted and they even fixed cc'd a problem spot for me free of charge. Great pricing and very fast service. Couldn't be happier and I send all my friends here now. It's worth a drive across the bridge if need be.

Awesome customer service. They kept me informed every step of the way. Very professional. Dealing…read morewith an accident sucks, but they made this process so easy and did quick and quality work.

Please note: this review is NOT about the actual quality of their repairs.  It is only about my…read moreexperience trying to get an estimate, which I'd give a solid 4.5 due to my unusual circumstances. My car has a rain leak, and I know with 100% confidence where it's coming from.  Unfortunately it's one of those scenarios where knowing the problem and actually being able to fix the problem are two different issues.  So before jumping into dramatic DIY repairs, I decided to try to get professional estimates. The catch? I didn't want to take PTO at work to bring my car in. Fradella's was one on a list of shops I ended up calling.  As was expected , I had to go through the circular argument: Them: "You have to bring the car in." Me: " Why?" Them: " So we can see the damage." Me: " The damage is invisible because it's inside the door." Them: " Okay, but you have to bring the car in." And so on. Eventually they agreed that I could email them some pictures and they'd give me an estimate based off that.  I think the person I emailed forgot about it or was out for a little while, because it took a week to get a response.  However I did eventually get an estimate from them without having to bring my car in, and considering how difficult that was with all the places I called, I felt they deserved a good review.

Great experience! I needed a headlight repair and they were very attentive and prompt with the…read morerepair. Great level of patience as I bought the wrong part the first time and had no problem rescheduling next visit. Great value at a great price. Ronnie and team have got themselves a lifetime client! Highly recommend.