The therapists at this location are terrific. Jim at the front desk is very helpful.read more

I am back at Premier once again after my knee replacement. This has been a difficult surgery and…read morerecovery, and I have confidence that Premier will give me the tools and techniques I need to heal and be stronger than ever. I went to them before surgery and feel that my 78-year-old body was as prepared as possible for the experience. Andrew and his staff do this in a positive, encouraging, and healing atmosphere. They respect my pain and ability level and gently work to push me only as far as I can tolerate. I trust their process and expertise. Thank you, Premier!

On September 23rd I had an appointment for new orthotics. That is all I had to say is order the…read moresame thing as last time. I did and paid $400; about twice as much as it was before my doc joined this practice. It is now around December 6th and no orthotics. I get no call back to my calls. I on call I was asked if orthotics are shoes; no they are things that go into shoes. If i am not going to get what I paid for I should get my $400 back.

My husband hurt his back at the gym limping in pain he fell on his knee and twisted it. I took him…read moreto BeeBee Hospital in Lewes, De. They took as many tests as insurance would allow and referred us to this practice to get an MRI. The hospital gave us medicine for pain, swelling and muscle relaxer. The instructions from the hospital said he needed an MRI immediately. It took over two weeks to get in to see someone. The doctor would not do an MRI and barely examined him at all and gave my husband a shot of cortisone to the knee. The shot never worked at all. We received better care at the Hospital. We walked out with no diagnosis and a script for a muscle relaxer and a guess that it was a torn meniscus. They suggested physical therapy but in the absence of a real diagnosis it is ridiculous. We are now going to a wonderful real Doctor and getting an MRI. Do yourself a favor-if you need an Orthopedic Doctor skip this practice-it is expensive Assembly Line Medicine and not real care.

my husband had both knees done by Dr Carroll and he's in terrific condition. he can kneel to garden…read moreor any other project, bike, walk the dog with ease and go to the gym 3 times a week to exercise. Dr Carroll was very attentive, kept track after surgery and his staff was quite helpful. Not long after my husbands surgery I had an issue with what I thought was my hip. After a thorough exam , Dr Carroll determined the problem and prescribed some pt, and a cortisone shot that got me back in shape. I would recommend Dr Carroll to anyone and have. I feel his approach to the health issues we had was excellent.

Today was a very frustrating experience with Dr. Carroll at the new office in Millsboro. I…read moreaccompanied my mother with a suspected torn meniscus to meet with Dr. Carroll. While the administrative and nursing staff was relatable, attentive and considerate, the experience with the physician was nothing short of disgust. He was condescending, arrogant, dismissive, belittling and more within the first five minutes of the appointment. While a physician may be an expert, with proven best practices, at the very least should speak with a patient and discuss their concerns. Dr. Carroll presented a very "my way or the highway" approach to my mothers care plan without any consideration for her thoughts. Insofar as intentionally turning his head while she was speaking with crossed arms and shaking his head. All over a cortisone shot. I'm sure this message will fall on deaf ears. If you're reading, Dr. Carroll, I hope that even just for a brief moment you'd consider that your patients are deserving of more than just a lecture. That you would have a bit of compassion, humility and understanding and not be immune to the day to day you see, and meet people where they are.

Everything about Elite was professional. The staff, all included, were the politest around…read more I had never been to physical therapy, so wasn't sure what to expect after my broken ankle, but Ally was a perfect fit & got me walking. A very nice facility.

Went for a visit, the desk staff was nice but the owner, Amelia is condescending and talks down to…read morepatients. I would recommend going quite literally anywhere else in Delaware. Not even worth the cost of parking.