The therapists at this location are terrific. Jim at the front desk is very helpful.read more

I am back at Premier once again after my knee replacement. This has been a difficult surgery and…read morerecovery, and I have confidence that Premier will give me the tools and techniques I need to heal and be stronger than ever. I went to them before surgery and feel that my 78-year-old body was as prepared as possible for the experience. Andrew and his staff do this in a positive, encouraging, and healing atmosphere. They respect my pain and ability level and gently work to push me only as far as I can tolerate. I trust their process and expertise. Thank you, Premier!

On September 23rd I had an appointment for new orthotics. That is all I had to say is order the…read moresame thing as last time. I did and paid $400; about twice as much as it was before my doc joined this practice. It is now around December 6th and no orthotics. I get no call back to my calls. I on call I was asked if orthotics are shoes; no they are things that go into shoes. If i am not going to get what I paid for I should get my $400 back.

My husband hurt his back at the gym limping in pain he fell on his knee and twisted it. I took him…read moreto BeeBee Hospital in Lewes, De. They took as many tests as insurance would allow and referred us to this practice to get an MRI. The hospital gave us medicine for pain, swelling and muscle relaxer. The instructions from the hospital said he needed an MRI immediately. It took over two weeks to get in to see someone. The doctor would not do an MRI and barely examined him at all and gave my husband a shot of cortisone to the knee. The shot never worked at all. We received better care at the Hospital. We walked out with no diagnosis and a script for a muscle relaxer and a guess that it was a torn meniscus. They suggested physical therapy but in the absence of a real diagnosis it is ridiculous. We are now going to a wonderful real Doctor and getting an MRI. Do yourself a favor-if you need an Orthopedic Doctor skip this practice-it is expensive Assembly Line Medicine and not real care.

my husband had both knees done by Dr Carroll and he's in terrific condition. he can kneel to garden…read moreor any other project, bike, walk the dog with ease and go to the gym 3 times a week to exercise. Dr Carroll was very attentive, kept track after surgery and his staff was quite helpful. Not long after my husbands surgery I had an issue with what I thought was my hip. After a thorough exam , Dr Carroll determined the problem and prescribed some pt, and a cortisone shot that got me back in shape. I would recommend Dr Carroll to anyone and have. I feel his approach to the health issues we had was excellent.

Today was a very frustrating experience with Dr. Carroll at the new office in Millsboro. I…read moreaccompanied my mother with a suspected torn meniscus to meet with Dr. Carroll. While the administrative and nursing staff was relatable, attentive and considerate, the experience with the physician was nothing short of disgust. He was condescending, arrogant, dismissive, belittling and more within the first five minutes of the appointment. While a physician may be an expert, with proven best practices, at the very least should speak with a patient and discuss their concerns. Dr. Carroll presented a very "my way or the highway" approach to my mothers care plan without any consideration for her thoughts. Insofar as intentionally turning his head while she was speaking with crossed arms and shaking his head. All over a cortisone shot. I'm sure this message will fall on deaf ears. If you're reading, Dr. Carroll, I hope that even just for a brief moment you'd consider that your patients are deserving of more than just a lecture. That you would have a bit of compassion, humility and understanding and not be immune to the day to day you see, and meet people where they are.

This is a good practice. They care about the patience. I had been most diagnosed. Hmy Dr. Harriott,…read morepatiently worked through my condition. After surgery, still issue presisted, so we are collaborating to find other solutions and by avoiding more surgery. Let characteristics: patient, professional and smart

DO NOT GO HERE! Very dangerous. I went to see Dr Harriott because of a very slight tear in my…read moremeniscus, upon looking at the MRI, he wasn't even sure it was a tear. I was concerned because I have a heart condition, so I must be able to continue with aggressive cardio exercise. I very clearly explained this to him, so that he understood that my goal was to preserve my very good and structurally sound knees, in order to stay healthy long term. He strongly recommended hyaluronic knee injections. He sold me on them by saying it was a completely natural substance found in rooster crowns, and there were no potential side effects, since it was the exact substance in the knee, etc. He indicated there were imitation and genetically engineered products available, but he only used that actual natural substance from roosters, so I allowed it. (He later confessed that this was not true and that he actually used the genetically engineered product) TRUSTING HIM WAS ONE OF THE BIGGEST MISTAKES OF MY LIFE. I should have known better. After the first injection, I began having significant knee pain, in and around the injection site, migrating up and down from the spot of the injection, even though I was very cautious with using the knee and following all instructions as far as icing, etc. I was very concerned and went over with him at great length prior to the second injection, yet he insisted that the injections were completely safe with no potential side effects, and I should just ice it more afterwards. I reluctantly received the second injection. My knee deteriorated significantly afterwards to a point where I could do no cardio exercise anymore. Prior to the 3rd injection, I called and explained the situation, and said I didn't think I should get the 3rd one. They explained that in order for it to work, I must get the 3rd injection and insisted that I come in for the third one - before 30 days or the treatment will not work properly. I waited an extra week due to the pain I was in, and reluctantly went in. I tried again to explain to the doctor about the deterioration of my knee...He said its not possible to have any type of reaction or negative effect from the injection, and that I should ice it more. He insisted on the third injection, so I relented, hoping that it was true and that I needed to complete the treatment in order to see a benefit. Big mistake. I could not even walk after the third injection. I said to him that I can't put any weight on the leg as he held the door and waited for me to leave. I will never forget the sadistic and unempathetic look on his face while he held the door open for me, as I struggled to put any weight on the leg. He then left me in the room to limp out, get the door myself and struggle out of the office to my car. I had to drive home with my left leg on the gas and brake pedal. i WANT TO EMPHASIZE THAT I AM A HEALTHY INDIVIDUAL WITH AN EXTREMELY HIGH TOLERANCE TO PAIN AND HAVE PLAYED SPORTS MY WHOLE LIFE. i HAVE HAD MANY INJURIES AND THIS INABILITY TO PUT WEIGHT ON MY LEG WAS THE WORST - INCLUDING BREAKING MY ANKLE IN TWO PLACES. It is now a year and a half later, and I still have extreme pain in the spot of the injection and up and down the knee. There was ZERO pain on this side of the knee prior to the injection. Further, I have done the research and in fact there are substantial side effects to these injections, that outweigh the potential benefits. Good doctors have gotten away from giving them. Money doctors without conscience still do them, gotta keep up a lifestyle I guess.... In summary, this man should not be a doctor. He should have done the world a favor and stayed in engineering. I can't imagine what prompted him to change fields other than $$$$$. It certainly was not an empathetic desire to help people. I wish I never went to him, or Premier for that matter. I would have been much, much, much better off.