I am shocked an appalled by the conversation I just had with this buisnesses so called "Manager". I showed up and unloaded the tables and chairs just prior to 9am when they open. I called and checked the office. Having to go to work I decided to leave 2 minutes till 9. I left everything in a safe location next to door and was not visible from street. I received a call at 9:30 from "the manager" saying that I was being charged $25 dollars for a labor charge. What labor?! I unloaded 2 tables and 20 chairs in less than 1 minute. So I stated that I had to get to work and had their employee been on time someone would've been there. We're talking 2 MINUTES PRIOR TO OPENING. When I argued this with the "manager" he stated I was acting like a child over $25 dollars.. Wow! I couldn't beleive what I was hearing given this person is probably living at home with their parents and I'm a hard working working professional business man. I have never felt with a situation like this. Ever. When asked to speak to the owner he refused to give me their info and stated he would discuss it with them Monday. Completely unprofessional business. The lack of caring and understanding is appalling. I Will NEVER DO BUSINESS WITH THEM AGAIN. Hopefully the $25 dollar fee was worth the bad review and lost business! read more

It's a shame that I cannot give less than 1 star. We have security cameras at our home where we had our wedding. When we noticed our front walkway was completely wrecked the day before the event, we went back and reviewed our cameras. The premier party rentals truck drove through the yard, over the walkway, the driver got out and noticed the damage, pushed on it with his foot, walked away, proceeded to unload the items we rented and leave. We called the company to address the damage and they denied it until we sent them the video and then we never heard from them again! If you care about your hard earned personal property DO NOT use this company! They will ruin the best day of your life read more

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PREMIERE PARTY RENTAL truck parks across three HANDICAP PARKING SPACES at Lake Mirror So May 19th, at about 4:40pm my husband and I went to Lake Mirror to participate in Community Day for the PokemonGo game. We parked in the parking lot in front of the Magnolia Building. Most parking spots were full, but there are 5 handicap parking spaces. As we were pulling into one, I have a handicap parking license plate due to a neurological disorder, I looked over at the other 4 handicap spaces and saw a delivery truck parked across 3 spaces!!!! I went inside to find the driver to ask them to move. I encountered the person in charge, wedding planner maybe. When I told her there was a truck parked across the handicap parking spaces her first comment was, "Is it the restaurant truck?" No, they were parked in the space marked delivery. I told her it was a Premier Party Rental truck, her next comment was, "They are just setting up a couple of chairs they will only be a few minutes!" They had at least 75 chairs already set up with a lot more room to fill, so they had been parked there quite a while, with many more to go. When I insisted that it's wrong no matter how long you are ILLEGALLY parked, the driver started for the door. He said "!Thanks so much for being reasonable." I thanked him for coming out to move the truck, thinking he was being serious, my sarcasm detector was off. The driver started to complain asking what business is it of yours if you got a spot, if anyone else couldn't park they could do what I did and ask them to move. He started swearing at me, as I was taking pictures, defending illegally blocking 3 spots. I watched as he moved the truck, only to come back and find 2 trucks blocking 2 spaces instead of 3. I started taking pictures as another driver started yelling and swearing at me. I suggested that the company might not approve of their behavior. He told me that his boss was the one who called me a Mother F**ker! The worst part is that I called the company that day to leave a message(they are closed Saturday after 3), I called every day Monday through Thursday, leaving messages, asking to speak with the owners. No one ever returned my calls, despite my telling the person answering the phone exactly why I was calling, I left messages with people and on the answering machines. If the wedding planner had said, "I'm so sorry, I will have them move it right now.", there wouldn't have been an issue, if the driver had politely moved, not sworn, less of an issue. Instead, everyone defended their actions, making the same old excuses that continue to hurt people with handicapped parking tags everywhere. It hurts me that a local company that is at Lake Mirror for wedding rentals all the time will not even bother to return a single phone call when told what their drivers did. I can guarantee this was not the first time these drivers have done this. This is the first time someone called them on it maybe? read more

Premier Party Rentals - Party Equipment Rentals Near Me - Lakeland, Florida

These folks are A-mazing! Had a great experience working with them when planning a recent wedding event. The owner and office staff were knowledgeable and flexible with a can-do attitude, while the professional service side of the house dropped off, arranged, and picked up the rental items without a hitch. I will definitely contact Jennifer and her team at Premier Party Rentals for future family events! read more

I had scheduled a rental of chairs and tables and table covers for my wedding delivery was supposed to be between 12 and two I called at 3 o'clock to find out that I was scheduled but nobody put me on the daily books for delivery. They said they could make it happen but it will be delayed so they showed up around four just in time for my event. All they did was unload and load the chairs and tables into the van they did not help carry them to my location at all. Very dissatisfied with the service. read more

DO NOT USE FOR ANY EVENT - this business totally dropped the ball on our daughters wedding.....she planned it many many months ago and they were late setting up for ceremony and then failed to deliver the CHAIRS to the reception!!! We tried calling them several times leaving messages with no return phone calls.........so all our guests were standing around tables until the fine people from Lakeland Parks & Rec came in and supplied us with their chairs. When the extremely rude driver from Premiere showed up he had a major attitude and was the worst person we have met since moving to Lakeland 2 years ago. Unfortunately we had not looked at any social medial prior to booking them so we will now share with everyone our experience so the same doesn't happen to them. DO NOT USE THIS COMPANY FOR ANY EVENT!!! BAD BAD BUSINESS!!!!!!!!!!!!! We wouldn't even give them a 1 but this would not get posted without a rating.........yelp should change to a negative star because that's what they would get! read more

By far the worst co ever!! One of the employees told me as they were setting up for a party at my house that if only I had as much brains that I had money! They were cussing using the MF word, throwing equipment, etc. we had to call security to get them removed. The owner could not be reached. He finally called me back 4days later. We did not use any of the equipment the employees took it all with them. The owner will not refund any of the money. We ordered a tent, dance floor and several other items for a child's birthday party. The dance floor did not fit in the tent plus was cheaply made and was missing pieces. The co stated they thought the DJ and dance floor were going to be outside of the the tent! Who does that! Thank goodness to our local party rental co who have everything think we wanted and more had everything delivered in about an hour! The owner even personally delivered sides for the tent in case it rained! How nice is that!!! read more