My doctor prescribes PT for me and I immediately thought I'd be going to one of the big chains…read morewhich I have not cared for in the past. (They seem so impersonal.) oPTtimum was the exact opposite. The level of care and expertise was unsurpassed! Everyone in the office was friendly and professional. From day 1 they all knew you by name and really listened as they treated you and created a plan for recovery. Scheduling appointments was easy, and effort was made to have you only work with no more than 2 therapists so that they really knew your case. The techs and assistants were just as professional and friendly. Hopefully I won't ever need PT in the future (who am I kidding as we all age). oPTimum will be my go to place and my referral for anyone who asks!

Someone blogged that rehabilitation from my injury, a trimalleolar fracture of the left ankle…read morerequiring corrective ORIF surgery, was "a life-changing test of endurance". Indeed it is! Upon entering the office, bulletin boards greet patients with Thank You cards and handwritten letters of gratitude, a great first impression. My 'Franken-ankle' and I met with my primary therapist Snehal, or "Snay" as he happily told me as we discussed our new ongoing relationship. As a competitive, nationally ranked amateur ballroom dancer, returning to my sport was an important goal to achieve. Snehal understood that as we designed a rehabilitation plan inclusive of activities I performed at home where I continued to build on the process we achieved during our office sessions. Over the past six months, together we diligently worked my way back to my 'normal'. Snehal welcomed my feedback and creatively applied a variety of therapeutic modalities addressing each concern. When appropriate, I utilized the expertise of his colleagues Hemal and Colleen and other team members to focus on my unique needs. Optium's friendly environment fosters a competent, caring focus and concern for well-being. Unlike other 'chain' PT environments, I was never made to feel that my input wasn't relevant, that I was imposing on anyone's schedule, rushed out the door because I exceeded the allotted time for my appointment or left alone to work on an exercise because of lack of staff. Someone was always there to watch me, recognize and cheer on my progress, and participate WITH me. The adage says "you get out of life what you put into it". Success in any form of rehabilitation hinges on this very concept - which is why finding the right therapist to work on your recovery team is crucial. Look no further than Optimum whose team puts their very best into helping their patients achieve their life goals. You will not be disappointed.

I highly recommend this location and their therapists…read more I came to this location for physical therapy for my frozen shoulder, and the staff here are the reason I stayed committed and completed my treatment. The therapy providers--Vanya, and Cole--are incredibly motivating. Their positive energy creates a relaxed environment, which makes the entire treatment process feel much more manageable. Vanya was my primary therapist, and her care was both thoughtful and consistent. She always explained what she was doing and reassessed my progress along the way, which made me feel confident in my treatment. Emily and Joe were also a big part of my experience. They made the stretching routine feel less repetitive and much more engaging. Anytime I had questions about insurance or scheduling, Maricrus was quick to respond and always offered helpful guidance and solutions.

This was my second time using Sports and Ortho for hip replacement rehab. I recommend them highly…read more They helped me achieve all my goals in a short period of time with professionalism, excellent care, and knowledge. From the front desk to my therapist Rachel, I knew I was in good hands from the beginning. Don't hesitate to go there. I used the Glenview location.

So happy to have found this place. The PT team here is very attentive to their patients and rehab…read moreneeds. I am so pleased with the progress I made with presurgical and postsurgical hip replacement therapy. Mike, Nicole & Kevin helped me through presurgical bad times getting me strong and ready for the surgery and after surgery PT. I've learned so much from them on how my body moves and what is important for continued progress. They love what they do and it shows. So much interest and care for their patient's wellbeing and rehab. Hector keeps it all together on the insurance and scheduling side. Such a great place for healing and having fun while getting strong!

I absolutely love this place and the team they have here. I was unfortunately going to a different…read moreplace that was very cookie cutter therapy. When I moved to sports and ortho, they were very attentive to my needs and I felt like they would adjust the therapy and exercises as my ankle got stronger in some movements and still weak in other movements. They always checked in to see how I was feeling every time and if I had any questions about the therapies or excercise I was doing. From all the PT's to the techs I have no complaints and would go here again, if another injury were to occur

All the pictures are very old. There's not a hair salon anymore. Very bad administration. This…read morefacility is mainly concerned about making money. They fill the patients with carbs and heavy starches to save money. Just awful. I saw mice regularly

My husband just completed a stay at Alden Estates on Old Orchard Rd, Skokie…read more From beginning to end, it was an outstanding experience. We were treated with kindness, understanding and high quality care. The facility, itself, is warm and inviting, feels like a "bed and breakfast"! His every need was met. The nursing and assistant staff were all wonderful from Lexi, the administrator, Alex, an aide and Jazmin and Maita, Indal and Cosmos, our nurses who were skilled and very pleasant and attentive. The dining room staff was also excellent. The facility is very clean and inviting. The daily craft sessions were entertaining and much appreciated! All in all, it was a wonderful experience and it is tops on our list if ever needed again. Susi G

ati physical therapy on golf is one of the best therapy places i have ever been to. both riddhi and…read morecory knew exactly what i needed to help with both my pain and balance. i have gone to other places in the past with very little relief. i highly recommend the niles office not only for their knowledge but also for their dedication cleanliness and excellent results! amalia mougolias

I have had OUTSTANDING service at this facility over several weeks. Tom the director is as skilled…read moreas he is caring, which sets the tone for the whole place. Sincere and dedicated 200%. I came for the convenience, but I've been blown away by the standard of care. Unlike some places where you don't get much attention, just a bunch of "do this, now do that" -- here the focus was on me with LOTS of hands-on tailored to my needs with expertise as well as compassion. All the staff are friendly, professional and helpful too -- Kristy the other regular therapist and Julie on reception. The staff here work really hard to get you better, I've had more sessions than I care to count -- making progress, I should add! -- and I've watched them working with other patients, not just me. Everyone gets a fantastic level of input. The mood is light, the intention is serious - to get you back to full functioning again! The therapists give you so much of their own effort & energy, alongside your own, honestly I wonder how they can keep it up. But they do! Oh of course the facility is clean and bright, very well-equipped -- and prompt, friendly driver Diane is available to take you if you can't get there under your own steam. This service was so helpful for me! Just totally impressive, what a well-run, positive place. If you need physical therapy, I don't think you can find a better facility.

Proformance is fantastic. We have been using them for years for both physical therapy and personal…read moretraining. It is a much better experience than going to the big physical therapy chains. Treatment is customized to you and the therapist is only treating one patient at a time. Personal training services are also excellent and have kept us in good shape and helped to prevent injuries.

Justin is truly AMAZING! I found him year after my first ACL reconstruction surgery and 1 week…read moreafter my 2nd; had to scope it out. From the beginning, he was different from all the previous PT locations I have visited (I had spent the last 8 months in PT). The traditional approach being 30 minutes with the therapist, then 30 minutes doing exercises with the tech. He does not follow this format. Instead, he takes the time to listen to you and tailors a recovery program suited to your needs. The one on one care on site and accessibility was genuine and helped me understand my recovery and previous setbacks. I am amazed more PT clinics don't operate this way- I think there would be a lot less of us in PT then. Booking: First appointment made over phone and subsequent ones made on site and they accept most insurance. Parking: Ample parking in lot. Location: A bit tricky to find as it is in a plaza so allot an additional 5-10 minutes for your first visit.

This was my first experience with physical therapy of any kind. My intake was performed at ATI's…read moreNiles location, and all subsequent sessions were in Skokie. The good: - Professional, competent and thoughtful physical therapists; - Friendly and responsive management, both at this facility, and at Niles and their Bolingbrook corporate office; - Clean, well-appointed facilities. The not-so-good: - During my time at this facility I was treated by four different PTs. It wasn't until several weeks into my therapy that one PT identified themselves as my "primary," and from then on was consistently available to me. Prior to that the communication between my PTs was limited, even dysfunctional, with each PT assigning me their own at-home exercises seemingly unaware of, or misinformed regarding the exercises I was already performing. This was dispiriting, especially when I'd accrued over a dozen exercises I thought I was obliged to work through daily. - A personalized web portal called MedBridge was presented to me as a resource for my at-home exercises and progress. I liked MedBridge, I liked having my exercises available online, but I soon realized that not all of my PTs used it, and those that did appeared not know how to use it properly. In the end, MedBridge became frustratingly unreliable and I stayed with my paper printouts instead. - It wasn't unusual for my PTs to be attending to another client at the same time as me. Given what ATI was billing my insurance provider, consistent one-on-one would have been appreciated--and expected. (One PT confided that ATI was having trouble hiring PTs and that most of the PTs currently at the facility were independents.) - During my intake, the facility manager wanted to charge me a $10 fee payable immediately. I advised him that my insurance card says, "Please do not collect $ at time of service," but I was told the $10 fee was not a co-pay, rather it was "co-insurance." I subsequently learned that the fee was really a pre-pay that applied against the total bill. At their request I gave them my credit card so they could auto-debit $10 for each session. Problem was that after several weeks the debits mysteriously stopped, and ATI Skokie told me they had no record of my credit card despite my having provided it several weeks earlier. I gave them my credit card again, and several weeks later they "lost" it again. Thereafter I refused to provide my card, telling them to instead call ATI corporate and work it out with them. To ATI's credit, they never bothered me about the pre-pays again. - This last thing was explained to me by ATI corporate as a marketing error: after about six sessions I received an email from ATI congratulating me on my "great progress" and proclaiming that I was, "close to reaching my goal!" Neither was true. Again, ATI owned it as a mistake, but dispiriting nonetheless.

Michelle and the staff at ATI are fantastic! This is my second time with them and when I needed PT…read moreagain, they were my only choice. Michelle is kind and empathetic but she makes you work hard to heal. Scheduling is easy and they are very careful to keep clean and are very conscious of COVID precautions. I highly recommend them!

Care was marginal. Office experience was TERRIBLE. This facility does not know how to bill or code…read morethere procedures. 2 PT sessions cost us over $600 out of pocket when it should have been a $50 copay x 2. It was billed as an in hospital treatment. After 5-10 hours of phone calls and hours on hold with Endeavor/Northshore they would not fix it. They refuse to help get the billing fixed. AVOID at all costs.

i have gone repeatedly to meegan for chronic back and balance issues. if have also worked with…read moreseveral other trainers. the service has been most helpful, professional, and beneficial. i have recommended this facility to others because i have had such good service there.