Chester County Orthopedist- West Chester PA - I am a patient and urgently needed some help. Instead of getting that - I had the pleasure of talking to a rude, inpatient medical records staff - Linda was her name. Wow! She hung up on me too! Wow! Patients have a lot to deal with - medical bills, unpaid claims, lots of pain, no money, no work, side effects from medication, loss of time with family...... we have absolutely no time to deal with a rude medical staff. No No No. read more

Have used this facility for both knee rehabilitation, and balance improvement. The staff are very professional, and extremely competent, especially Karen Holman, who has been the Director at another Premier PT location. Highly recommended!! I will be returning for knee replacement Physical Therapy. Sincerely, Dr. William L. read more

There were two physicians in this practice that were seen by myself and my family. Both physicians, IMHO, have some issues with interpersonal relationships. I will not comment on the ability of their professional prowess only dealing with the subjective area of what I call people skills. One can argue that physicians historically have not been aligned with sound skills in that area, however, that is not the case. It is only a recent occurrence with the advent of third party health care that the people skills are divorced from the practicing doctors' technical ability. This office is very busy and getting seen is similar to what was called a cattle call. There are other offices out there that may suit ones needs by better combining both technical and people skills. I decided to go elsewhere. read more

Jody is an amazing PT! The place is clean, organized, and well run. I never have to wait and the office staff is friendly. Two ways they could improve is to have WiFi available (a lot of patients can't drive yet and have family members that need to wait. My mom was not able to use her phone.) Also, the receptionists are a bit chatty. I don't need to hear all about their personal lives. read more