id give no stars but thats not a choice. their corpus team. TERRIBLE SERVICE. dont do their job…read more lacked on job due to a more costly pool. left early and came to start work late. some days would only show up for 1 hr. Dont show you how to work the pool after. plaster had to be redone. left scratches all on plaster. come and go as pleased. drainage hose wasnt nearly long enough and caused to almost flood my yard. VERRY UNPROFESSIONAL. i am a realtor and would not recommend for any of my clients.

This business underpromises and over delivers! All of the staff here are friendly and…read moreprofessional. They told me two months and delivered in 7 weeks. No unpleasant surprises regarding extras or added on fees. Give them an idea of what you're looking for and they will run with it making your dream a reality. I got bids from a couple of places and we're so happy we went with them!

We love our pool. Great workforce! Professional!…read moreDon't skimp on quality!

So happy with our pool!! All of the crews who came out were friendly and respectful. The only…read morehiccup was one that could not be helped...3 weeks of rain! Kristi and Amber were awesome in helping us choose tiles and custom gunite color. Overall our pool is EXACTLY what we wanted and working with Donnie was easy-peasy! He returns calls when he doesn't answer immediately and is quick to return a text. Highly recommend!

Rick's Plumbing fixed an "under the sink" problem that needed creative thinking, and we appreciate…read morethey're quick response on a Friday for a problem that could have had us ordering meals all weekend! The only recommendation - carry a small vac for cleanup. I recommend Rick's Plumbing as a fair priced, knowledgeable company. You Guys rock!! Friday the 13th, 2020!!

Horrible company rude rude rude ! I definitely would not recommend this company they are true con…read moreartists and the work they do is horribly wrong and crappy and they left to get some parts they needed came back empty handed and with out the parts and still wanted to charged for the hour they took to leave and come back empty handed and they didn't put things back how they were they dug a huge hole repaired pipes above ground level just over all horrible STAY AWAY FROM THIS COMPANY

Horrible CUSTOMER service!!! I have tried contacting Pat since OCTOBER 2018 about GROUT changing…read morecolors and FALLING OFF & chips on fiberglass!!! NO RESPONSE

I'd give them zero stars if I were able to…read more FYI... The owner response below... I call BS... they're brothers and literally located in the same space! We did indeed use Gary's Pools and Patios with Gary Zars, but I wouldn't trust either! Our pool installation started over 7 weeks ago. We are no further along than we basically were at week three. The deceptive and incompetent practices of this business are mind-boggling. We began pool installation over 7 weeks ago. At the time of signing the contract with the OWNER of the company. He told us it would take 2 weeks. The Job foreman a few days later said "no, it takes 3 weeks." Almost a month into installation after a 10 day period where NO ONE from Gary's Pools and Patios returned our calls or called I finally received an email back from the General Manager when I told them I would not be paying on the loan to their company until our pool was completed. Every time I actually do get any information from anyone working there, I get a different story. During the installation, they damaged the fiber glass edge. The Saltwater chlorination System - promised we we purchased the pool, was not immediately installed. Then they said they had to order it. Nearly 2 weeks later it arrived in San Antonio. Five days later they finally installed it. We finally plugged it in and got it programmed, because the employee they sent to do it, had no idea what he was doing. Didn't even bother to look at the manual that came with it. Our entire yard is trashed, because they didn't load the dirt to immediately be hauled away, instead they piled it on our lawn. We now have an uneven, muddy mess. They also broke the sewer clean out access when they removed the dirt. I've asked for it to be repaired for over 4 weeks now. Still not repaired. Ive got bricks placed over the top to keep dirt, water and critters from getting into our plumbing system. The Concrete Decking - offered "free" 3 foot perimeter deck. This is a HUGE joke! The pool install is not complete without it, so it's not at all "free." It's just a sales gimmick (trust me... you pay for it) I asked since day ONE for the name and contact info for the concrete contractor. I wanted to talk about Kool Decking and color options. We've been told they don't know who it's going to be... there are two different ones working on other jobs for them and whoever get's done first. They keep saying there are people ahead of us on the concrete side. Fine... but let me talk with the contractor in advance so they know what we want! Now, after 6 weeks of installation, saying they would get us a contractor, we've finally been told we need to get our own concrete contractor. Thus far we've interview 3. None will work with Gary's due to being owed money or how cheap he wants it done. We are having to pay above and beyond to even get someone to work with us, and we are weeks out due to them being booked. If I had gotten a straight answer from Gary's when I first asked at the beginning of installation, I would have had a contractor booked. We will be waiting at least a month due to late notice booking. We have also been told that we just need to sign our finalization paperwork prior to them releasing funds to pay for concrete. I will not sign a paper saying the work is complete when it is not complete. How in the world can they expect us to sign a paper saying the pool is complete with my backyard is a mud pit and there is no concrete even beginning to be framed in. Additionally, they overcharged us over $1,400 at the beginning. Money that is supposed to be allocated to concrete. Now we are struggling to get a check back from them so that we have funds to pay the deposit with the concrete contractor. Be careful! What they have allocated for concrete is about half what it will actually cost, so you'll owe more money to the concrete contractor above what Gary's Quotes you. This whole job has been a disaster! Buy from someone else! Don't use Gary's!

Excellent work with very short notice. I needed my swamp-like pool crystal clear in 3 days and…read moreFrank made it happen! Electronic invoicing and payment also made for an easy transaction. Highly recommend!!

From the owner: Swimming pool, pool water and equipmentread more