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    Premier Postal

    5.0 (2 reviews)
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    11 months ago

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    The UPS Store

    The UPS Store

    3.1
    (11 reviews)

    I went to this UPS store to send a package to a family member to be picked up at another UPS store…read morein PA. What I sent weighed at 6lbs, however, per "dimensional weight" I was charged at 24lbs, which is 4x the weight. Per the store owner, the dimensions of the box also goes into account of what is being sent, which doesn't make any sense because my partner sent something with larger dimensions on his box and the item weigh more than what I've sent, and he was not charged nearly as much as I was. Either way, her response was "nice nasty". I asked would it have been cheaper to have the store package it rather than us package it, in which she responded that it would have been. I said well I wish I knew that rather than being charged four times per dimensional weight. She responds "well we couldn't help with that because it's not like we know what's in the box," but you would know what was in the box if you asked me specifically what was in there in order to inform me that there's an extra charge to insurance the item that has a value past $100 should be lost or stolen, and that I was asked by the store rep what was in the box specifically as it is on my receipt. I just believe that if something was weighed at 6 pounds and the computer is giving a dimensional weight four times the weight of what's in the package that that would have been something that would've been brought up. So now, before insurance, I'm being charged $63 to ship a 6lb item. I advise if you are going to get an item shipped from this store: That you may look into them actually packaging it so you're not charged four times more than the actual weight due to "dimensional weight" That you look into pricing when it comes to sending something store to store because apparently you're supposed to know that "each store is different and you should not randomly send things without looking into it" per the store owner(as I said "nice nasty").

    I went to the UPS store to return my AT&T router and the line was nearly out the door, but was…read morestill able to get in and out in about 5 minutes!! The people working at this store were so polite & quick!! They're doing a great job!

    Gentilly Mail & Copy Center

    Gentilly Mail & Copy Center

    4.1
    (55 reviews)

    I got my passport photo taken here recently, and the employees here were SO great!…read more They take your photo, like any other place (under $20), but they really make sure to meet every specification. They'll ask you to make minute adjustments on where you stand, tuck your hair back more, and make sure nothing else is amiss! I wore a white shirt, and because of the white background, it made my head look like it was just floating there with no body lol. The photographer staff member noticed this and loaned me a shirt to put on over my white one! Above and beyond! Love this local mail/copy/photo center!

    I hate to do this, but I've given Gentilly Mail more than adequate time to rectify a bad situation,…read morebut they have chosen to ignore me for 3 MONTHS now. I paid $205.44 for them to ship a $1,500 piece of art that I purchased from Renegade Art. They lost a critical component of the art piece itself and continue to refuse to respond to my contacts. They think that if they ignore the problem and remain silent, it will just go away. Both Rob Schmidt, the owner of the business, as well as Luz Lekrik, the Store Manager have been WELL informed of the problem and made the baffling decision to tarnish their store's reputation rather than fixing a simple problem. I even showed them how simple the solution would be, but they remain silent. Ordinarily, someone in my position would be quick to fire off one of those 1 star angry reviews we all see all the time and roll our eyes, but I will have to give them a little credit. The main piece of art that was received was very well packed, so I'll give them 3 stars for that, but the loss of the critical component, combined with their complete and utter lack of communication when the tiniest bit of trouble showed up earns them the loss of 2 stars.

    Premier Postal - shipping_centers - Updated July 2026

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