1. Premier Storage Solutions

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    West Islip, NY

    Premier Storage Solutions

    3.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    7 years ago

    The Attitude of the associate is so nasty and disgusting!!! So unhelpful and unprofessional! You need to get some training!

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    8 years ago

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    Uac Moving Company Babylon

    Uac Moving Company Babylon

    2.0
    (1 review)

    We hired this company to move our belongings from a pod into our apartment. First they arrived at…read more2:15pm when they were supposed to arrive by 1pm and when 5pm came they told my husband they would not be moving the last 3 pieces of furniture from the pod, they said they were too big. They had already moved other pieces that were approx the same size so he really didn't understand what the issue was especially as one of the pieces was our dining room table, of which the legs were already removed, so it was just the tabletop. Another piece was the lower half of the hutch, which was empty, and the top half had already been moved into the apartment, it's also approx the same size as two of the dressers they had previously moved. The last piece was a cabinet that is narrow but about 6' tall, it too was empty. When my husband called to speak to our contact, who we made all the arrangements with, he asked him okay so what do we do now, thinking they would maybe suggest sending another crew but he had the audacity to tell my husband to sell the furniture!! To add insult to injury they never even attempted to move the furniture, it never even left the pod, they didn't even try. I can only imagine that because it was nearing 5pm they just wanted to go home. At least we know better, when it's time to unload our 2nd pod in the next couple of weeks it won't be them we're calling.There are many moving companies out there that we could have gone with but we chose this company because of the stellar reviews we read, but now I realize that anyone can leave a review, even family or friends. Sadly this will not be a stellar review, just an honest one.

    From the owner: UAC Moving Company Babylon is more than just a moving company. Since 1994, we've been offering a…read morewide range of professional moving services that are unmatched by any other moving and storage companies in the US. From our humble roots in New York, we've branched out to offer coast-to-coast full service moving & storage service to residential and commercial customers in New York, to other states. Here are just a few of the services that our team of experienced movers can assist you with on your next big move: * Local and Long Distance Moving Services * Residential and Commercial Moving * Packing and Unpacking Services * Loading and Unloading Services * Piano and Organ Moving Services * Transportation Services

    Liberty Moving & Storage, Agent for United Vanlines

    Liberty Moving & Storage, Agent for United Vanlines

    3.7
    (109 reviews)

    Overall, an excellent experience. They sent us a great team. They made the move so much less…read morestressful than we were anticipating. The price was higher than some others but well worth it for the service. I will definitely use them again in the future and recommend them to my friends and neighbors.

    I really wanted to leave a good review because there were some people at Liberty who genuinely…read morecared. Carlos was awesome. He worked his ass off, communicated well, and did everything he possibly could to help us. I honestly have nothing bad to say about him. Unfortunately, Liberty completely set him up to fail. We paid around $13,500 for a full-service move from New York to Nashville that included packing and unpacking. On delivery day, Liberty in Nashville was sent Carlos a day early without even telling us, and they sent him by himself. The only person there helping him was his wife, who wasn't even an employee of the company.What should have been a relatively easy unload into our new house with a full crew and a complete unpack turned into a 13 1/2-hour day. My wife and I had to drop everything and spend the entire day carrying boxes, moving furniture, and helping unload just to keep things moving. By the time Carlos and his wife finally left late that night, the house still wasn't completely unpacked. That's not on them--they worked incredibly hard. They were just never given the manpower to do the job we paid for. They had a 13.5+ hour day at our house and had to drive 4 hours to load a move 2x our size in KY the next mornign early. I can only hope they gave him help there. After the move, I spent weeks trying to work things out directly with Liberty. Amy, our move coordinator, was always nice, but almost every conversation ended with, "I need supervisor approval," and nothing ever really moved forward. Andrew, who booked our move, was fantastic during the sales process, but once the problems started, he became completely unresponsive. I gave Liberty every opportunity to make this right before taking the next step. Unfortunately, we couldn't reach a fair resolution, and I ended up having to file a charge dispute with American Express. I was simply asking for a small refund back to compensate and make it right and they couldnt even do that. This review isn't about Carlos. If anything, I feel bad for him because he was put in an impossible position and did the best he could. My issue is with Liberty's management, their planning, and the way they handled everything after the move. When you pay over $13,000 for a full-service move, you shouldn't be spending 13 1/2 hours unloading your own truck and then fighting for weeks afterward just to get the company to take responsibility on a small scale. I realistically should have demanded more than the measly 15% i asked for. I hope they figure it out because they have good people working there. They just need to do a much better job supporting them and standing behind the service they're selling.

    Solidarity Movers

    Solidarity Movers

    4.9
    (245 reviews)

    I was new to using movers and after some quick research I decided to give them a shot. Solidarity…read moreMovers exceeded my expectations! From the very first convo they were easily the most professional and gave me the most affordable quote. Shout out to the dream team of Kurt,Alex & Eddie!! These guys were very careful and accommodating but moving like a well oiled machine. I would highly recommend and plan to use them again in the future

    Summary: + good price…read more+ fast and overall fine service + overall nice workers - poor communication - some unprofessionalism - some damages I went back and forth between 3 and 4 stars, but ultimately landed on 3. I want to provide enough context so anyone considering Solidarity Movers can make an informed decision. Overall, this was one of the better moves I've had, but not one that warrants the 5-star reviews I see here. My husband and I moved from MA to NY due to family circumstances. The move was already stressful before it began, which is relevant because Solidarity was recommended by a friend who had a great experience with them. Given some poor experiences I've had with movers in the past, I felt confident choosing them. Unfortunately, things started off rocky. I completed a video walkthrough, received an initial quote, and then requested a revision. After that, communication stalled. Multiple follow-ups went unanswered, and I couldn't even get confirmation that my request was being worked on. After about a day of silence while other companies were responding consistently, I was ready to book elsewhere and left a review reflecting my experience. Within minutes, owner Zak called me. He was understanding, professional, and genuinely seemed to care about my concerns. Communication improved immediately, I received the revised quote, and their pricing felt fair, so I booked the move. A couple of weeks before the move, I reached out to confirm everything was still on track and asked about payment. I was told, in writing by Mike, that the remaining balance would be due "upon completion of your move." To me, that clearly meant after delivery. The move was scheduled for June 19 with overnight delivery on June 20. The crew was originally expected between 12 PM and 2 PM but arrived around 4 PM due to traffic. Traffic happens, and I had no issue with the delay itself. The crew was polite, worked efficiently, and seemed to handle our belongings with care. Unfortunately, this is where my experience started to decline. While packing, I overheard two crew members make a joke about my husband and me. It wasn't the worst thing I've ever heard, but it was disappointing to become the subject of a gay joke, especially from a company that publicly projects queer allyship. I chose not to make an issue of it, but another customer may have felt differently. Once loading was complete, the foreman informed me that the remaining balance was due immediately. This directly contradicted the written communication I had received. When I raised the issue, Mike acknowledged there had been a miscommunication but insisted I still had to pay on the spot. What made the interaction frustrating was how dismissive he came across. He stated this was standard procedure and said he would investigate the miscommunication, but unless there is another Mike, the miscommunication originated with him. Rather than create additional stress for myself, I paid the balance and moved on. To be clear, I still tipped the crew generously because they worked hard. By the end of the move, they had received $1,200 total in gratuity, or $400 per mover. The next day, delivery was delayed again due to traffic, but the unloading process itself was quick and organized. The crew followed instructions, reassembled our storage bed, and got everything into the house efficiently. After unloading, I was asked to sign paperwork stating everything had been delivered without damage. This struck me as odd because we hadn't unpacked a single box yet, so there was no realistic way to verify that. Like many people at the end of a move, I signed because I was exhausted and just wanted the process finished. While unpacking later, I discovered our $1,500 credenza had been damaged. Two interior shelves were broken, one completely split in half. Several glass items were also broken in transit. Nothing irreplaceable, but damage nonetheless. Could I file a claim? Sure. But after an already stressful interstate move, I don't have the time or energy to go through another lengthy process. Instead, I'm leaving this review so others can make an informed decision. Despite everything, I would still consider recommending Solidarity Movers, especially for a local move. The crew worked hard, and this was far from the worst moving experience I've had. However, the communication issues, payment confusion, dismissive handling of that confusion, inappropriate comment, and damage to our belongings prevent me from rating the experience higher. If you're reading reviews because you're planning a move and trying to make the best decision possible, I hope this helps. Wishing you the best of luck!

    Premier Storage Solutions - selfstorage - Updated July 2026

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