I have been a customer for as long as they have been in Holbrook and today was my last day as their…read morecustomer. I went there today to exchange a refurbished tank I had purchased from them several months ago. The tank had a faulty on/off valve and I wanted to exchange it for another and while there purchase an additional tank. The gentleman at the counter said, "you bought it, I can't give you an exchange" After years as a customer his curt off the cuff remark floored me. If that's their customer service attitude, I'm done. If I could give them no stars I would gladly do that.

Had them come to clean my grill. $75/half hour. The first time the guy said it was done, I went out…read moreto look at it and he never did the bottom of the grates, said I'd have to burn it off, and the grease drawer was on the ground uncleaned. The second time he said he was done, he had done the bottom of the grates and put the drawer back in the grill. I had to take care of something, so I paid him, gave him a tip, and he left. I just checked (almost three hours later), and he never cleaned the drawer. Maybe he wiped it down, but it's filthy. And he never cleaned the sizzle station burner. The top of the grate is spotless, but the bottom is disgusting. I could wipe off the grease with a paper towel, so it's not like it was baked on. And the tub that the burner sits in is filled with grease. Now I have to take it apart and do his job but no one is going to pay me $150/hour to do it. Do not hire these people to clean your grill. They're counting on you not checking and just cooking right over last year's grease. I even told the guy who made the appointment that it usually takes me over four hours to clean it, and he said it would take them an hour. Yeah, when you don't clean, it can take as long or as short as you want it to.

On Monday of last week I purchased a track machine from DeAngelis Rentals / Parhar Repairs. The…read morelisting stated the machine "ran mint," had about 1,490 hours, was maintained in-house by their mechanics, and had new tracks. Before agreeing to the deal I spoke directly with the owner and specifically asked if the machine had any major issues beyond cosmetic wear and if it operated as it should. He assured me it ran very well and had no issues at all. We agreed on a deal Monday morning and the machine was delivered by midday. When it arrived, the machine was extremely dirty and the tracks were packed with mud, cement, and debris. I was told it had been on rental the day before. The listing had also been up for some time, yet the machine now had over 1,600 hours, not the ~1,490 hours advertised. I unloaded the machine and ran it briefly, then parked it. About an hour later I went back to properly test it and immediately heard a knocking noise. Thinking it might just be debris stuck in the tracks, I started cleaning them out. That's when I discovered the track was worn extremely thin and actually broken, and the drive sprocket was completely worn down. I called the owner immediately and his response was "I had no idea." There were also several other issues with the machine. To his credit, he agreed to send a mechanic out to replace the track and sprocket. Two days later the mechanic came and installed them. After finishing, we both test drove the machine and it was still clearly not operating properly. The mechanic said he needed to go speak with his boss. I spoke with the owner again and he said he would think of something and get back to me. At this point I had already lost three full days and still had not been able to use the machine since delivery. Because the track and sprocket were worn so badly, I suspected a deeper issue and had the machine inspected by a mechanic who specializes in this exact model. The diagnosis was that the drive system itself is failing, which is a major and expensive repair. When I finally spoke with the owner again on Friday, I was passed off to a second owner who said he would come look at it Monday. At that point I explained that the machine had been inspected and clearly had significant mechanical issues, far beyond normal maintenance. The hours were misrepresented, the track was broken upon delivery, the sprocket was worn out, and the machine absolutely did not "run mint" as advertised. I asked them to simply take the machine back. By then it was Friday and I still had not been able to use it. Instead, they continued to try putting band-aids on the problem to get me to keep it. I even offered to let them keep some money for the delivery, but the owner refused and told me I should have done my due diligence and had it inspected before buying it. Honestly, that's the first thing he said that I agree with. But I specifically asked him to be honest with me before making the deal, and I trusted that I was dealing with a reputable rental company that maintained its equipment properly. When he refused to take the machine back, it became clear what kind of situation I was dealing with. Lesson learned. I assumed that the year, hours, and the fact that it was coming from a rental company meant it would be as advertised. The machine is now being inspected by the manufacturer and the company that originally sold it. We'll see where this goes, because misrepresenting equipment in a sale is not something any business should be doing. Buyer beware.

Nich and Karan are the local company you want to go to. Very fast response to all matters. Rental…read moreset up and return was easy. Try them out ,give them a call for whatever you may need. I will definitely call them the next time my family needs anything. Most of all very nice people to deal with. Buy the way I rented there aerial boom lift.

Great storage option for short term construction work at home. We were able to pack a lot of our…read moresingle family home into their standard container. Delivered professionally, mounted on little wooden blocks to minimize damage to my lawn, removed efficiently when we called to say we were done.

We have used their job site storage containers for several years now. The service is impeccable…read more The containers are the best we have used in the past 35 years. They are always in new like condition. The doors always operate with ease. No need to go anywhere else. The delivery and pick ups also always go smoothly!

I cannot say enough nice things about Provenzano. I brought in a Dewalt Battery Drill that I…read morethought the chuck was broken. They looked at it for me and found it was just rusted inside. They cleaned it out for me and within 10 minutes it was working. They refused to charge me for this. I have gotten my snow blower tuned up there as well a few years ago. Still working perfectly. It is so nice to go into a small family owned business that does great work and treats you so kindly. Great place!!! I highly recommend them.

I just got home with my now-working mower. I brought it in at 5pm, explained the problem with…read moreDominic and Evan (two very nice, helpful young guys), and Dom asked if I wanted to stay, and they'll jump on it as I wait. 45 minutes later, after sharing life stories amongst us, they fixed the carburetor, put in a new filter, checked the drive belt, listened to my life story, and put it back in my car. They couldn't have been more accommodating, but that didn't surprise me, as I've brought equipment there before. Great place for repairs, lawn and gardening items, and anything else 'outdoorsy".

BRENDAN and his crew did a awesome job for a really fair price would and will use him again no…read moreproblem

Brendan and his crew did a fantastic job of clearing out all of my elderly mom's junk (prized…read morepossessions to her) as she is going into assisted living. Brendan was so professional, reliable, attentive to every detail. I would definitely recommend Integrity Hauling.

Fast easy propane refill !! Great service !! The workers are friendly and you are in and out !!!read more

I bought a 40 pound tank and a 20 pound tank of propane from them and the service was perfect. They…read moreshipped the tanks to the ferry in Bayshore and everything went as planned. They were courteous and honest and answered all my questions about the purchasing a regulator next. I recommend them without reservation.

My mom was an "OG" customer of the current owner's dad. That man was a gem. This guy, the current…read moreowner, is nasty, rude, inflexible, verbally aggressive and has questionable business ethics. Give someone else your business. Would like to give zero stars but it's not an option.

I have found this business to be to demonstrate both dependability and integrity in all they do…read more Thank you for your service! L. Torres

Always a pleasure renting from them I've been renting from them for many years , Richie and staff…read moreare awesome

This place was such a better experience than the previous U-Haul experience I had (check my…read moreprevious review)! It's a smaller place but there was no one in there so we were helped immediately by a really friendly guy. The process was fast and easy and we were in and out in relatively no time at all. As we were about to leave we noticed that the side mirror was a little loose but he had someone tighten it up for us quickly. Customer service was great and our experience was smooth and easy. What else could we ask for?