I have nothing but great things to say about FCCU!! Customer Service is outstanding, always prompt…read moreand courteous. I really like their "round up" program for my debit card, I have saved $620 since Christmas using this program! I switched to FCCU in December, 2019. It was a great decision! Al H. Whitewater

Horrible customer service. Employees are extremely rude and act as though it's an inconvenience to…read morespeak to you. I literally had someone transfer me to someone else in the middle of a sentance. Manager was supposed to call me and didn't. Would definitely recommend to steer clear of this credit union.

WARNING, RIP-OFF! DON'T EVEN THINK of using the ATM at this…read morebank. I attempted to use the ATM against my bank (it's not 1ST Citizens) for a small cash withdrawal but when I seen the HIGH FEE charge I immediately CANCELED. I check my bank account daily and seen this ATM FEE was charged to my account. Like I said it was CANCELED but shows it's not. Another banking system was fined MILLION$ for doing unscrupulous actions like this, do we need to file yet another lawsuit? First Citizens Bank, you want this removed, REFUND IT.