Awesome staff. They go way above what is necessary. In the mortgage business, service, attention to…read moredetail, etc are very important

George P. was so kind, patient and understanding. He took the time to sit with us and go through…read moreour mortgage line by line, explaining everything. He had even taken the time to calculate alternative scenarios to make sure we were making smart choices for the long-term. He made us feel empowered and confident with our decisions each step of the way. His entire team was exceptional to work with. I could not be happier to have worked with George!

Absolutely terrible. Told us to do all kinds of things at closing of home to save money. Mortgage…read moreended up getting raised of course. Loan has been bought and sold 4 times. Started off as mr Cooper to lakeview to mr cooper and now rocket mortgage. would not recommend him as a loan officer at all. do not use him. terrible experience. only thing he was concerned about was us leaving a good review at the end of closing.

Todd is second to none . he is knowledgeable , personable , and he gets the job done . He is honest…read moreand forthcoming , no guessing what is and what isn't , he has the answers for you . He is super patient also . He worked extremely hard with me to make my homeowner dreams come true. For that I am most appreciative . Give him a call and see what he can do for you !

Efficient and flexible, we refinanced our 30 year to 15 at the rock bottom rates during the first…read morepart of the COVID-19 pandemic. Despite the backlog of processing at the various banks / title agencies / etc as everyone desperately sought to lock in low rates (2.5% fixed over 15 years), "Big Jim" Franco and his team guided us through the entire process. Because of their perseverance, we've been able to accelerate amortization of our home, and which put us on a sound financial footing.

Can getting a mortgage even be this easy?…read more I've been looking for a home in Pittsburgh since I moved here 2.5 years ago, and this last week, finally closed on a home and had a mortgage through Jim Franco at Welcome Home Finance. Jim came highly recommended through several coworkers and a friend, so I had little doubt that things would go alright with the loan, but I was also amazed at just how smoothly things went. Having closed on a condo in late 2008 in Austin, and a few refinances on the condo (thanks, tanking economy!), I was accustomed to pretty painful processes of securing a mortgage. Perhaps 2008 is to blame. Perhaps Texas is to blame. Perhaps the condo is to blame. But, more likely, the mortgage brokers I used at the time just required a lot of hand holding and constant updating and it ended up being fairly stressful. Not with Jim! Things went so smoothly that I was concerned that something was wrong, because I wasn't being harassed for this document or that or told that something went wrong in underwriting or that they need some last-second certification or statement under oath or letter from Obama or Eye of Newt or who knows what. Easy. As. Pie. The numbers were all correct. The closing happened on time. Oh, and I got a pretty good interest rate, too. Through the entire process Jim was responsive, answered my questions accurately, and was good at calming my nerves. I'd highly recommend!

I can't put into words how dedicated Sarah is to her clients. She has spent countless hours walking…read moreme through ever step of purchasing our first home. She was always available for my continuous questions throughout the entire process. I never had to wait to hear back from her. She was very prompt, and always explained in detail what I was questioning or what the next step was. Sarah is extremely knowledgeable when it comes to buying a home. Please give her the opportunity to help you as she did for me and my family, you will not be disappointed!!